BES.co.uk Reviews

Name: BES.co.uk
Address: Unit 12, Junction 6 Industrial Park, Birmingham, Birmingham
Rating: 4.68

4.7 Rating 8,372 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 8,372 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Location:

Unit 12, Junction 6 Industrial Park, Birmingham
Birmingham
B6 7JJ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Helpful information on website, always prompt delivery.”

Helpful Report

Posted 3 years ago

“Delivery in on time. Goods in tact , and as described. Thought your delivery charges on the high side, compared to Amazon. But your goods were much cheaper and good quality .”

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Posted 3 years ago

Thank you for your feedback. We were very pleased to hear that delivery was on time and goods in tact. Also that you think our products are good value and quality. Please note that our delivery charges are very competitive within the plumbing and heating sector. Also that delivery is FREE for all orders over £50. Regards, BES

Posted 3 years ago

“they seem quite efficient with quick despatch. delivery came outside of the stated time scale but no big problem”

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Posted 3 years ago

“they seem quite efficient with quick despatch. delivery came outside of the stated time scale but no big problem”

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Posted 3 years ago

“Can't fault, no fuss ordering. Then very prompt..”

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Posted 4 years ago

“1st class service”

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Posted 4 years ago

“Didn't have everything ordered but these days not many people do”

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Posted 4 years ago

“Great product at an even better price, delivered the next day? What’s not to like?”

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Posted 4 years ago

“I have used BES for years now. They have a great website, orders are easy and delivered promptly. But most of all, the staff make this company. They are brilliant. Helpful, friendly and efficient, and always there on the phone if you need them. If only others companies were like this, the world would be a better place!”

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Posted 4 years ago

“Well packaged, delivery a little expensive for what it was”

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Posted 4 years ago

“Lovely service”

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Posted 4 years ago

“Product arrived on time, good price”

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Posted 4 years ago

“Service perfect will deal with again, delivery very fast, price's exceptional. Only poor point, i did not receive first order catalogue.”

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Posted 4 years ago

“Very quick service and delivery,the cost of materials is ridiculous at moment so if had to of paid postage wouldn’t of ordered”

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Posted 4 years ago

“Usually use local plumbers merchants got the same stuff from BES(same manufacturer) for about 80% saving. Someone is taking the p@##”

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Posted 4 years ago

“All good thanks”

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Posted 4 years ago

“Excellent service. Unfortunately wrong part. You handled very well.”

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Posted 4 years ago

“I have ordered many times from B.E.S and will continue to do so. They have good value products which are almost always in stock. I feel I must however mention the issue of occasionally damaged goods, which has been due to the sometimes poorly packed boxes. The boxes are packed out with the air filled plastic bags, which are very often deflated by the time my order arrives, meaning that the goods inside slide around and can become damaged. That said B.E.S are very quick to send out replacements. Sort this issue out and it would definitely be 5 Stars.”

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Posted 4 years ago

“The oodering is easy & quick, Prompt delivery. Always arrives on day stated. Any quiries & returns sorted without fuss.”

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Posted 4 years ago

“Price and availability also delivery was a big factor”

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Posted 4 years ago

BES.co.uk is rated 4.7 based on 8,372 reviews