BES.co.uk Reviews

Name: BES.co.uk
Address: Unit 12, Junction 6 Industrial Park, Birmingham, Birmingham
Rating: 4.69

4.7 Rating 7,870 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 7,870 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Location:

Unit 12, Junction 6 Industrial Park, Birmingham
Birmingham
B6 7JJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The product arrivdd on time. It worked as intended. It was the perfect experience.”

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Posted 2 weeks ago

“Perfect for hanging solar panels onto a metal bar”

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Posted 2 weeks ago

“gave delivery date.item never arrived.bo explanation”

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Posted 2 weeks ago

Hi imtiyaz Patel, thank you for your feedback. Upon investigation we can see that your delivery was damaged by our courier in transit (a rare event thankfully) for which we can only apologise. Of course you will be refunded in full. Please look out for a text from the courier, with further instructions. If you have any queries please contact customerservices@bes.co.uk Regards, BES

Posted 2 weeks ago

“I bought the analyser expecting a 12 month calibration cert only to receive 9 months”

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Posted 2 weeks ago

Hi John Lewis, Thank you for your feedback and for your purchase. Please note that you will NOT lose out. Kane appreciate that when BES buy their analysers that they may not be sold immediately, therefore some shelf life is required when it comes to calibration. When it is time to calibrate your analyser, you will need to include a copy of your BES invoice, which will show the date of your purchase. Kane will then calibrate for 12 months, but only charge you for 9 months (or reimburse you for the 3 months if you pay in full via their website). It is no trouble for BES to provide a copy invoice at any point, should you not be able to find it when the time comes. We hope that this reassures you. Regards, BES

Posted 2 weeks ago

“Easy to order. Fast dispatch. Shame about paying for next day delivery and dpd once again didnt deliver next day”

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Posted 2 weeks ago

“Excellent service”

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Posted 2 weeks ago

“Ordered at 4pm and used the quick delivery. Item arrived before 10:30am the next morning. Excellent price and service, can't fault it.”

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Posted 2 weeks ago

“Product was perfect.its up and running.”

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Posted 2 weeks ago

“Very good 10 out of ten”

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Posted 2 weeks ago

“I've not recieved this delivery do you have a due date?”

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Posted 2 weeks ago

Hi Courtney, sincere apologies. Your order is being dispatched today for delivery tomorrow (before midday). We are very sorry about the delay to your order. Regards, BES

Posted 2 weeks ago

“I have used BES on a number of occasions over the last 2 years and have never been let down, they carry good stock that is delivered on time and the ordering process is so easy”

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Posted 2 weeks ago

“Good value products delivered promptly. K”

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Posted 2 weeks ago

“well priced, prompt delivery Will use again”

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Posted 2 weeks ago

“Great service”

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Posted 2 weeks ago

“Very helpfull lady from customer service”

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Posted 2 weeks ago

“Fast and efficient delivery.”

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Posted 2 weeks ago

“I am delighted with my toilet seats. I wanted to replace a Bemis loo seat and this one fitted without changing the original hinges. Magical.”

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Posted 2 weeks ago

“Bought this alpha press gun used it, on first day, the press gun wouldn’t stop when the pin came loose after pressing a fitting causing the pin gun to break, BES said it wasn’t under warranty and got charged £118 after complaining to fix it, only used it once”

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Posted 2 weeks ago

Thank you for your feedback. We are sorry about what happened. However, upon investigation we note that a BES employee referred you to the manufacturer Alpha Press. We also note that Alpha Press resolved the repair quickly under 'warranty repair'. Alpha Press also informed us that you were happy with the repair and quick turnaround. We very much hope that this matter is now resolved. Apologies. BES

Posted 1 week ago

“Great online service from BES. They were efficient, reliable, and quick to respond. The entire process was easy to complete online, making the experience very convenient.”

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Posted 2 weeks ago

“Hi. My press fit fittings were good quality and price, but unfortunately you have charged me twice and cannot resolve this issue.”

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Posted 2 weeks ago

BES.co.uk is rated 4.7 based on 7,870 reviews