BES.co.uk Reviews

Name: BES.co.uk
Address: Unit 12, Junction 6 Industrial Park, Birmingham, Birmingham
Rating: 4.69

4.7 Rating 7,257 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 7,257 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Location:

Unit 12, Junction 6 Industrial Park, Birmingham
Birmingham
B6 7JJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered on Sunday arrived following day what more could you ask BES have ever let me down with their prices and service .”

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Posted 2 weeks ago

“Item as expected, delivered on time, first class service.”

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Posted 2 weeks ago

“Very happy with order, fair prices very quick delivery”

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Posted 2 weeks ago

“It was perfect and just arrived the next day.”

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Posted 2 weeks ago

“Although the item I had ordered was incorrect (my fault) a full refund was given to me. The service was first class and I would definitely recommend them .”

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Posted 2 weeks ago

“Paid for item, got a delivery date.. .was then told they didnt know when there were getting stock to deliver... Asked for a refund and still wainting for my refund well over a week later!”

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Posted 2 weeks ago

Hi Craig Baker, thank you for your feedback. Your experience falls well short of our usual high standards. It is rare for us to not have an item in stock, we are sorry about this. Also please note that your refund will be issued today (please allow a few days for your bank to process) Apologies. BES Ltd

Posted 2 weeks ago

“My first purchase from BES.co.uk. Great prices and ultra fast delivery. Would definitely recommend.”

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Posted 2 weeks ago

“Don’t pay for overnight delivery. They send it by DPD and DPD does not ensure delivery. In fact my overnight delivery took 3 days because they “attempted” delivery but then took it back to the local post office when I did not open the door on time. So now I had to take time off work to pick up from the local post office”

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Posted 2 weeks ago

Hi Amit Mathur, Thank you for your feedback. We are really sorry about this. We note you ordered on Sunday 1 Feb at 10.05 for delivery next day before noon. DPD attempted to deliver at 11.31am on 2 February but there was no answer, so they diverted to your local post office. We have requested that our Customer Services team refunds the 8.95 plus VAT for the "failed" pre noon delivery. Apologies. BES Ltd

Posted 1 week ago

“excellent service, part arrived the next day, exactly what trades people need these days, well done”

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Posted 2 weeks ago

“Brilliant service super fast delivery with texted updates on delivery item was well packaged and good value for money would recommend seller and use again”

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Posted 2 weeks ago

“Prompt delivery and product suited our purpose. No problems”

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Posted 2 weeks ago

“I buy this for my work, all the time. Never a problem and always quick.”

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Posted 2 weeks ago

“Have used this company before and are very efficient”

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Posted 2 weeks ago

“Good quality item good price and arrived quickly”

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Posted 2 weeks ago

“Product was exactly as described and of good quality. Delivery was also on the date given at purchase. Very satisfied with everything.”

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Posted 2 weeks ago

“Really quick delivery thanks”

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Posted 2 weeks ago

“great company to deal with”

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Posted 2 weeks ago

“Always delivers at a reasonable time. Never had out of stock parts. And have no reason for complaints. A good company to deal with.”

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Posted 2 weeks ago

“Clear website, sensible prices, fast delivery - reccomended”

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Posted 2 weeks ago

“Very fast delivery out to the Channel Islands. I ordered the pipe one evening and it was delivered within 48 hours. Great service.”

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Posted 2 weeks ago

BES.co.uk is rated 4.7 based on 7,257 reviews