BES.co.uk Reviews

Name: BES.co.uk
Rating: 4.70

4.7 Rating 6,372 Reviews

94 %

of reviewers recommend BES.co.uk

4.7

Based on 6,372 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived within 24hours of me placing order with free delivery. Well packaged to avoid any damage. Great service thanks.”

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Posted 5 months ago

“Couldn't believe how quick it arrived, packed against damage. Great”

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Posted 5 months ago

“Keen pricing, particularly with bulk buys, impressively quick delivery service and well packaged.”

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Posted 5 months ago

“Unbelievable speed ! No sooner had I ordered the items I wanted, (having established availability with a fast service response to my enquiry), than the items were on my door step. The delivery included an item of 3M in length yet this seemed to have posed no problem at all. All items were as described and well packaged. A truly superb service.”

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Posted 5 months ago

“Good service”

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Posted 5 months ago

“You provided an easy and accessible way to find what I wanted and then delivered! Can’t say fairer than that”

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Posted 5 months ago

“Terry Ryan is very helpful and delighted with his support on selecting the right parts for our projects. He is simply amazing”

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Posted 5 months ago

“Top marks for BES. Didn’t really know what to expect but ordered Saturday and items arrived Monday lunch time. Propane hose well in date also other items same and look good quality.”

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Posted 5 months ago

“I find BES always offers value for money, stocks excellent quality products and is happy to sell in any quantity however small or large. The next day delivery service is amazing with late order cut-off order times and a low order value threshold to qualify for free delivery.”

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Posted 5 months ago

“Good quality parts and next day delivery. Customer services was very friendly and helpful when I could not log in on a Sunday morning.”

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Posted 6 months ago

“Quality and speedy delivery service .”

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Posted 6 months ago

“Use you at work perfect every time. Had a look at rad valves bargain. And delivered on time.”

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Posted 6 months ago

“fast and competitive”

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Posted 6 months ago

“Great service!”

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Posted 6 months ago

“fast delivery, fair price.”

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Posted 6 months ago

“good products at a reasonable price”

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Posted 6 months ago

“item ordered was meant to arrive on 4th October, now 6th October and still no sign of parcel. Seems BES cant fulfil their commitments and this is the area they fall down on.”

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Posted 6 months ago

Apologies Stephen as we were let down by our courier. Thankfully this is an extremely rare occurrence. We successfully deliver thousands of parcels each week for 'next day' and have a reviews rating of 4.7/5. Apologies once again. BES

Posted 6 months ago

“Placed an order last week for delivery on Saturday. I just got a call today (Friday) saying that their courier doesn't deliver on a Saturday. They have had 6 days to contact me about this. Shocking service”

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Posted 6 months ago

Apologies Ben as we were let down by our courier. Thankfully this is an extremely rare occurrence. We successfully deliver thousands of parcels each week and have a reviews rating of 4.7/5. Apologies once again. BES

Posted 6 months ago

“Hi best cannot rate them enough .Julie in customer service wS ex I'm 78 and struggled with an order .they were so so helpful order delivery next day ..thankyou all so much I would give you 10 stars janet”

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Posted 6 months ago

“excellent service. ordered on sunday pm and delivered monday at 9.32.”

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Posted 6 months ago

BES.co.uk is rated 4.7 based on 6,372 reviews