BES.co.uk Reviews

Name: BES.co.uk
Address: Unit 12, Junction 6 Industrial Park, Birmingham, Birmingham
Rating: 4.69

4.7 Rating 7,257 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 7,257 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Location:

Unit 12, Junction 6 Industrial Park, Birmingham
Birmingham
B6 7JJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quality product reasonably priced and speedy delivery”

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Posted 1 week ago

“As described”

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Posted 1 week ago

“As described”

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Posted 1 week ago

“No good policy because there is not window of cancell order and not good for refurn even. Good only to sell Regards Nitin”

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Posted 1 week ago

Hi Nitin Kerai, please note we do have a clear returns policy in place at BES. Please email customerservices@bes.co.uk and they will arrange for a return/refund. Regards, BES

Posted 1 week ago

“Great products as always with super fast delivery.”

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Posted 2 weeks ago

“Excellent service, delivered next day to Perthshire and keenly priced central heating controller.”

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Posted 2 weeks ago

“Great price and delivery”

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Posted 2 weeks ago

“All what l ordered was on time and to my satisfaction”

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Posted 2 weeks ago

“I placed an order with the guarantee of a next day before 10:30 am delivery. I paid the extra charge as requested. This was for a very time sensitive job and was lead to believe it would be here before 10:30am. In fact the part didn’t even arrive that day at all. Which held up the job causing a huge amount of stress for the customer and had to cancel other trades because of this. I’ve had no apology or explanation or an offer of my delivery refund back which was £21.30 !!! Would only order from BES again if the job I was doing wasn’t time restricted and I wasn’t fussed when it arrived”

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Posted 2 weeks ago

Hi Wayne Stevens, thank you for your feedback. We are very sorry about this as it falls well below our usual high standards. Rest assured a refund is being issued. Your issue has been flagged up with DPD and we have been given an investigation number to ascertain what happened. Sincere apologies. BES Ltd

Posted 1 week ago

“The only company that could supply the item I required with efficiency, thank you”

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Posted 2 weeks ago

“Competitively priced, very easy to order and collect. Great service, would recommend”

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Posted 2 weeks ago

“Great company”

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Posted 2 weeks ago

“Service was fantastic and your delivery Man was so pleasant, Thank you and we will be using your service again 👍”

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Posted 2 weeks ago

“First time buyer. Unfortunately I had to return a couple of items, the returns process was excellent and the refund was paid promptly. I would definitely recommend this company.”

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Posted 2 weeks ago

“Very prompt delivery.”

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Posted 2 weeks ago

“Received on time. All items perfect”

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Posted 2 weeks ago

“Great range of products and a very quick service, thank you”

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Posted 2 weeks ago

“Brilliant fast delivery”

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Posted 2 weeks ago

“Good quaity items, well packed and next day delivery”

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Posted 2 weeks ago

“Clear product description on the website and prompt and efficient delivery service.”

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Posted 2 weeks ago

BES.co.uk is rated 4.7 based on 7,257 reviews