BES.co.uk Reviews

Name: BES.co.uk
Address: Unit 12, Junction 6 Industrial Park, Birmingham, Birmingham
Rating: 4.69

4.7 Rating 7,878 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 7,878 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Location:

Unit 12, Junction 6 Industrial Park, Birmingham
Birmingham
B6 7JJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always easy to use web site, great comunications when it comes to progress of delivery always on time.”

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Posted 1 week ago

“Prompt service & kept well informed on orders.”

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Posted 1 week ago

“Placed an order for a quantity of 140 S/S 1/8" BSP Blanking Plugs. (Good Quality) Delivery was next day.(very good) However I only received part quantity of 66. Nothing was mentioned about this when I placed the order. I emailed BES asking where the other 74 where. No reply to email which was very disappointing. BES took full payment for the total quantity. I am still awaiting the shortfall with no explanation as to when I will receive the remaining plugs and why this has occurred. A very disappointed customer.”

Helpful Report

Posted 1 week ago

Hi Chris, thank you for your feedback. We were very pleased that your delivery arrived next day and that you were happy with the quality of the blanking plug. However, we can only apologise that you received 66no with 74no. to follow. A member of the BES management team has been made aware so that we can investigate and escalate, as your experience falls well short of our very high standards. Apologies. BES

Posted 1 week ago

“Always a great service”

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Posted 1 week ago

“Arrived next day, easy to order on-line 100% Keep up the good work. Will use again for future purchases.”

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Posted 1 week ago

“Next day delivery as promised.”

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Posted 1 week ago

“Always very reliable”

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Posted 1 week ago

“very good product specially when the meter is far to the point of use.”

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Posted 1 week ago

“Perfect fit for heating expansion tank -arrived promptly- no issues”

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Posted 1 week ago

“Super service! Ordered a controller for a heating system failure and it was delivered the following morning. So efficient.... although as it happened I had found the fault to lie elsewhere in the meantime so didn;t need to open the box! I have asked for a return and this was actioned quickly. I return it tomorrow and, fingers crossed, the return will be as smooth as the purchase.”

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Posted 1 week ago

“Good quality item”

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Posted 1 week ago

“All products arrived next day 100% as ordered. Recomended.”

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Posted 1 week ago

“Amazing customer service when I'd ordered the wrong size product. I reordered and got the correct item the next day, and after I posted the wrong product back I got the refund within 10 days. Well done.”

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Posted 1 week ago

“Real professionals in the game and you don't pay premium prices, but you do get premium items and corresponding service. Top marks.”

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Posted 1 week ago

“Supper service as always considering the parcel had got lost through dpd. Everything was resent and the staff more then helpful. Thank you 👍”

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Posted 1 week ago

“Mixer looks very good quality.”

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Posted 1 week ago

“Great guard and well packaged with super fast delivery.”

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Posted 1 week ago

“They have got the great price and good delivery service. I ordered at 8.40pm in the night and got my delivery before 9am next day. So great service from BES.”

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Posted 1 week ago

“Brilliant products and excellent quality service 👏”

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Posted 1 week ago

“Great service as usual”

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Posted 1 week ago

BES.co.uk is rated 4.7 based on 7,878 reviews