BES.co.uk Reviews

Name: BES.co.uk
Rating: 4.70

4.7 Rating 6,707 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 6,707 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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BES.co.uk 5 star review on 5th November 2025

Amanda Gravil

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good products, good price, delivery on time”

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Posted 5 days ago

“Item ordered arrived damaged but was resolved overnight with replacement and collection. Well managed customer service”

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Posted 5 days ago

“Never have any concerns about ordering from BES. They are always competative and goods are delivered as promised.”

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Posted 5 days ago

“Good products and fast delivery”

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Posted 5 days ago

“Placed order on Monday morning, order arrived on Wednesday morning by DPD.I live in N.Ireland so excellent service all round.”

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Posted 5 days ago

“Haven't actually used this one yet job hasn't started. But have used these controllers several times and never had any problems, good price too.”

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Posted 5 days ago

“Easy purchase and fast delivery 👌 Would recommend 👍”

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Posted 5 days ago

“Good service, quick post, all nicely done.”

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Posted 5 days ago

“Spot on the money”

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Posted 6 days ago

“Good prices quick delivery good service”

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Posted 6 days ago

“Good service.”

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Posted 6 days ago

“timer works well, quiet, wiring instruction easy to use. good 24 hour timer.”

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Posted 6 days ago

“Prompt delivery, good quality items, would have liked a lower price but needed the item ASAP”

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Posted 6 days ago

“Very prompt service”

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Posted 6 days ago

“Good service”

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Posted 1 week ago

“Great service!”

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Posted 1 week ago

“good prices and amazing delivery. my new default plumbing supplier”

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Posted 1 week ago

“Very competitive prices Speedy delivery Always my go to suppliers for larger plumbing parts”

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Posted 1 week ago

“The parts I needed supplied very quickly. Excellent service.”

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Posted 1 week ago

“FANTASTIC, CAN'T BELIEVE IT, SAVED THE DAY! There was a leak in a flat we rent out. It turned out to be a PEV (Pressure Equalising Valve) under the bath. This was a live leak that needed dealing with right away, so I really needed to be able to go into a shop and buy a PEV over the counter, but it's a relatively osbcure part, so that wasn't possible. BES's timescales were as good as that: I placed the order at 8:30pm of an evening and it turned up at 10am the following morning just as I was ready to go to the flat to install it. Unbelievable. A Godsend. Perfect. They saved the day! The only odd thing: And this is due to the supplier, not BES: The valve didn't have any fibre washers (or washers of any sort) with it to help it seal: I had to go out and get some. Seems odd. It was order 1075803 for item 16711 Water Pressure Equalising Valve.”

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Posted 1 week ago

BES.co.uk is rated 4.7 based on 6,707 reviews