BES.co.uk Reviews

Name: BES.co.uk
Address: Unit 12, Junction 6 Industrial Park, Birmingham, Birmingham
Rating: 4.69

4.7 Rating 8,628 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 8,628 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Location:

Unit 12, Junction 6 Industrial Park, Birmingham
Birmingham
B6 7JJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The speed of service is outstanding. For a low cost item, the postage cost seemed a little excessive which is a pity. Great service all the same.”

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Posted 5 days ago

“Fasr prompt service any problems speak to a staff member always very helpful also delivery by dpd excellent as usual”

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Posted 5 days ago

“Not delivered on schedule - When it did arrive damaged - clearly throw around in the van .”

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Posted 6 days ago

Hi Philip, we are sorry about this. Occasionally items might get damaged in transit which is why we provide a 'returns' facility. Please contact our team via www.bes.co.uk/returns/ and they will investigate and follow up Regards, BES

Posted 4 days ago

“great service and great price - thanks”

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Posted 6 days ago

“Very competitive and quick delivery 10/10”

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Posted 6 days ago

“Just excellent!”

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Posted 6 days ago

“Great price with fast delivery. Great communication”

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Posted 6 days ago

“Still waiting for my order despite ringing BES who said it was a loading error. The lady apologised and said it would be with me the next day but still waiting.”

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Posted 6 days ago

Hi Ian, We are really sorry about this. It is VERY uncommon circumstances. Your delivery left BES on time on Friday 30 October with delivery expected to be made on Monday 2 November. Delay in courier network meant not out on delivery vehicle until Tuesday 3 November. Delivery was not made that day. Inexplicably the package was held at the local depot. We have now contacted the courier who say the package is still at the depot. The courier have given further assurances delivery will be attempted on Monday morning and the driver is being asked to do do before noon. Apologies. BES

Posted 4 days ago

“Parts ordered and were with me next morning. Great service. Parts were good quality and easy to install.”

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Posted 6 days ago

“Good service quick delivery Just the job Well done”

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Posted 1 week ago

“Quick delivery, and the correct items. Feel reassured if you use this company all is good.”

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Posted 1 week ago

“Great service & prompt delivery.”

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Posted 1 week ago

“Definitely will never order from this place again. Payed alot extra to get materials here the next day before 10.30 a week later still no materials, then asked for a refund to be told i have to wait another 7 days. I have a huge social media platform I will definitely be letting people know not to risk buying things from you”

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Posted 1 week ago

Hi Harry, we are really sorry about this. Despite many attempts the courier has 'messed up'. The courier has been contacted so that they are aware of the circumstances. Thankfully instances like this are very rare. Rest assured our payment team have been instructed to issue your refund more quickly. Apologies. BES

Posted 4 days ago

“Goods received on time and well packed. Will recommend”

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Posted 1 week ago

“Placed an order online, delivered next day. Great service”

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Posted 1 week ago

“We have placed a few orders, and each time the delivery has always been quicker than anticipated and every order has been correct. It is a pleasure to order from yourselves, and will continue to do so going forward. So just keep doing what you do so well!”

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Posted 1 week ago

“quick delivery no many suppliers stock that size of fitting so well done to BES”

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Posted 1 week ago

“Once again BES delivered promptly and all of my order arrived together and all in perfect condition, thanks very much.”

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Posted 1 week ago

“The best service ever , always materials in stock and many delivery options .”

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Posted 1 week ago

“This little pump does an amazing job boosting my water pressure and flow rate, really quiet and fully automatic, easy to install and comes with fittings+ 6 year guarantee. I can't believe if you order before 9pm it gets delivered the next day”

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Posted 1 week ago

BES.co.uk is rated 4.7 based on 8,628 reviews