BES.co.uk Reviews

Name: BES.co.uk
Address: Unit 12, Junction 6 Industrial Park, Birmingham, Birmingham
Rating: 4.69

4.7 Rating 7,257 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 7,257 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Location:

Unit 12, Junction 6 Industrial Park, Birmingham
Birmingham
B6 7JJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, and customer service.”

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Posted 1 week ago

“Brilliant service, Thank you”

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Posted 1 week ago

“There products are great and speedy service however there WEBSITE is Absolutely shocking and trying to find products i almost impossible some times. I ended up google items and let google find it on bes website l.”

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Posted 1 week ago

“Super fast delivery, good stock range & great communication from order to delivery.”

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Posted 1 week ago

“What a great supplier. Spoke to them about a filter I needed and spoke with their technical team as well. Ordered the filter, it arrived promptly the next day, they didn’t overcharge for postage like some suppliers were. Top marks for service and value.”

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Posted 1 week ago

“Good service.”

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Posted 1 week ago

“Amazing service from BES good communication and ultra fast delivery plus first class products. I am extremely pleased with my purchase.”

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Posted 1 week ago

“fast and efficient delivery”

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Posted 1 week ago

“Great company to deal with, deliver is always on time, any queries they are always available to help. Returns easy and they arrange it all free of charge. Prices are unbeatable.”

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Posted 1 week ago

“All good very quick delivery have had things from here before will also in the future”

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Posted 1 week ago

“Very happy I chose BES, they have a comprehensive range of products at great prices, all items purchased arrived quickly in a single delivery”

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Posted 1 week ago

“great kit received promtly at reasonable costs”

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Posted 1 week ago

“Easy to order. Very clear and professional website. Query over delivery quickly rectified. Good customer service. Would recommend.”

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Posted 1 week ago

“Excellent prices and very quick service”

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Posted 1 week ago

“They are the Best!!!, be dealing with them for the past Twenty Five years!!!!!”

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Posted 1 week ago

“The products...no issue. The staff...very helpful. The prices...great. The website...shocking! THE FORGETFUL BASKET. You start making a list, put lots of things in the basket. Leave tab open overnight, come back to basket and it's showing empty. So you once again search for all your parts, rebuild your basket. Go to checkout, suddenly all the previous days things re-appear. So everything is doubled. THE WORST SEARCH. You do a search and a snap-shot of what you want appears for the blink of an eye...then it disappears and the sorry nothing matches your search box overules it. This happened so many times I took a video of it (attached). The online experience was so glitchy and took so much time it totally put me off ever using BES again. You are a good company and you really need to sort this out.”

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Posted 1 week ago

Hi Roger Woolley, thank you for your feedback. We are very sorry about your web search experience. Our web manager is aware of your comments/video and so rest assured that this facility will be improved. On a better note we are pleased that you think our products, staff and prices are great. Regards, BES Ltd

Posted 1 week ago

“Great service all the time.”

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Posted 1 week ago

“We use BES a fair amount due to the nature of our business and can honestly say we have never had an issue. Speedy delivery service, vast range of products that you wont find elsewhere and competitive pricing. Top notch...”

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Posted 1 week ago

“very good company the service is excellent”

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Posted 1 week ago

“I ordered something and it was delivered. It's not that hard. Leave a review for goodness sake. Get a grip.”

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Posted 1 week ago

Thank you for your review. BES Ltd

Posted 1 week ago

BES.co.uk is rated 4.7 based on 7,257 reviews