BES.co.uk Reviews

Name: BES.co.uk
Address: Unit 12, Junction 6 Industrial Park, Birmingham, Birmingham
Rating: 4.69

4.7 Rating 7,867 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 7,867 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Location:

Unit 12, Junction 6 Industrial Park, Birmingham
Birmingham
B6 7JJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Efficient. Order arrived on time.”

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Posted 5 days ago

“Came back after a bit of a hiatus - 2 years! Previously the delivery got so bad..... anyhow, its now DPD so no more issues. so will come back to using BES now.”

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Posted 5 days ago

“Get what you order on time”

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Posted 6 days ago

“Good quality and fits perfectly and cheap”

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Posted 6 days ago

“great servise fast turnaround well done”

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Posted 6 days ago

“excellent service & prompt delivery”

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Posted 6 days ago

“Delivery company let you down, so often this company says it attempted to deliver when that is not the case as in this instance. Plumber now can't fit it until next week.”

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Posted 6 days ago

Hi Caroline Chapman, thank you for your feedback. We are very sorry for the delay, as you say the courier has let you down (and BES) Thankfully this is very rare. We deliver thousands of products successfully each week, all next day. This is backed up by our very high review ratings. Rest assured we will relay your feedback when our management team meet with our couriers to assess performance metrics. Apologies, BES

Posted 6 days ago

“Electrolytic scale inhibitor was half the price of Tool Station so I bought two of them. I dont know how they deliver the next day but they do and its just a great service. Thank you Bes, you're the best.”

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Posted 1 week ago

“I ordered a new set of pigtails, these were easy to find on the website. chose a delivery day paid the bill. All very easy to do even as a first time on the site, brilliant.”

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Posted 1 week ago

“Always easy to use web site, great comunications when it comes to progress of delivery always on time.”

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Posted 1 week ago

“Prompt service & kept well informed on orders.”

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Posted 1 week ago

“Placed an order for a quantity of 140 S/S 1/8" BSP Blanking Plugs. (Good Quality) Delivery was next day.(very good) However I only received part quantity of 66. Nothing was mentioned about this when I placed the order. I emailed BES asking where the other 74 where. No reply to email which was very disappointing. BES took full payment for the total quantity. I am still awaiting the shortfall with no explanation as to when I will receive the remaining plugs and why this has occurred. A very disappointed customer.”

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Posted 1 week ago

Hi Chris, thank you for your feedback. We were very pleased that your delivery arrived next day and that you were happy with the quality of the blanking plug. However, we can only apologise that you received 66no with 74no. to follow. A member of the BES management team has been made aware so that we can investigate and escalate, as your experience falls well short of our very high standards. Apologies. BES

Posted 1 week ago

“Always a great service”

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Posted 1 week ago

“Arrived next day, easy to order on-line 100% Keep up the good work. Will use again for future purchases.”

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Posted 1 week ago

“Next day delivery as promised.”

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Posted 1 week ago

“Always very reliable”

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Posted 1 week ago

“very good product specially when the meter is far to the point of use.”

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Posted 1 week ago

“Perfect fit for heating expansion tank -arrived promptly- no issues”

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Posted 1 week ago

“Super service! Ordered a controller for a heating system failure and it was delivered the following morning. So efficient.... although as it happened I had found the fault to lie elsewhere in the meantime so didn;t need to open the box! I have asked for a return and this was actioned quickly. I return it tomorrow and, fingers crossed, the return will be as smooth as the purchase.”

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Posted 1 week ago

“Good quality item”

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Posted 1 week ago

BES.co.uk is rated 4.7 based on 7,867 reviews