BES.co.uk Reviews

Name: BES.co.uk
Address: Unit 12, Junction 6 Industrial Park, Birmingham, Birmingham
Rating: 4.69

4.7 Rating 7,888 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 7,888 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Location:

Unit 12, Junction 6 Industrial Park, Birmingham
Birmingham
B6 7JJ

Write Your review

Tell us how BES.co.uk made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good delivery good product”

Helpful Report

Posted 2 months ago

“Great Service, order at night get the parts next day.”

Helpful Report

Posted 2 months ago

“Excellent service. Prompt delivery. Not once let my Buisness down.”

Helpful Report

Posted 2 months ago

“Excellent customer service, really quick delivery and quality product.”

Helpful Report

Posted 2 months ago

“Item not delivered even though it was paid for. Clearly marked on order to deliver to home but failed to do so, now trying to get it returned and refunded.”

Helpful Report

Posted 2 months ago

Hi Stephen Bunt, Thank you for contacting us. We are very sorry about the courier delay. Upon investigation DPD tell us that when a DPD customer downloads the DPD app and at some point in the past the instruction “Take to shop “ is provided then this means all future orders placed with DPD are taken to a pick up shop until the setting is adjusted on his app DPD tell us the parcel will still be available to collect from the collection address up to and including tomorrow (Thursday 19 March) We are sorry about this and of course we will issue a refund if the goods are not collected and that is what you prefer? Please advise. Regards, BES

Posted 2 months ago

“Top rate service. Excellent and easy to use website with fair prices. Delivered next day. All products correct and compliant. I will not hesitate to use again or recommend . Thanks.”

Helpful Report

Posted 2 months ago

“very prompt service very fast delivery aa good”

Helpful Report

Posted 2 months ago

“Excellent service will be shopping again. Also delivery on time.”

Helpful Report

Posted 2 months ago

“odered then rang to cancel befor it was post was told to thay would let it go to dpd depot then send it back and then would refund me dident tell me it would cost me i paid £7.97 and got £2.03 probley would have been best to let it just arrive and keep it whot a rip off never buy from them again”

Helpful Report

Posted 2 months ago

Hi Colin Hubbard, Thank you for your feedback. We are sorry that we were unable to stop your delivery after you had decided to cancel the order that you had placed online (once orders are placed our processes begin, which is how we achieve next day delivery) Of course once returned we will issue a refund for your unwanted order. Apologies. BES

Posted 2 months ago

“BES has modern offices and a remarkably spotless collection area. I met an informed member of BES when collecting my order. She was very thorough and pleasant to meet, on a day that was very stressful for me. I left feeling very satisfied.”

Helpful Report

Posted 2 months ago

“very pleased ...service and delivery time excellent ...will return to this seller ..”

Helpful Report

Posted 2 months ago

“Straight forward,easy and pleasant transaction 😼👍”

Helpful Report

Posted 2 months ago

“excellent products a a competitive price .very quick delivery too”

Helpful Report

Posted 2 months ago

“After I install it, was start leaking.”

Helpful Report

Posted 2 months ago

“Good website which gives excsllent photos, descriptions and technical information also good prices. Quick next day delivery, happy to use them again.”

Helpful Report

Posted 2 months ago

“The products were fine and as advertised. Unfortunately the packaging was poor and arrived damaged but thankfully the items inside were ok.”

Helpful Report

Posted 2 months ago

“Part was as needed -- high quality and worked fine. Delivered on time.”

Helpful Report

Posted 2 months ago

“Excellent service from BES. Great communication at all stages. Needed to return item that was down to my mistake, no quibble, immediate returns arranged by BES and immediately refunded cost. First class company.”

Helpful Report

Posted 2 months ago

“I got exactly ehst I ordered in a very quick time. Unfortunately I ordered the wrong part number but no issue. I was able to get an RMA and return immediately- brilliant service”

Helpful Report

Posted 2 months ago

“Easy to navigate website, quality products at fair prices. Super fast shipping and delivery”

Helpful Report

Posted 2 months ago

BES.co.uk is rated 4.7 based on 7,888 reviews