BES.co.uk Reviews

Name: BES.co.uk
Address: Unit 12, Junction 6 Industrial Park, Birmingham, Birmingham
Rating: 4.69

4.7 Rating 7,895 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 7,895 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Location:

Unit 12, Junction 6 Industrial Park, Birmingham
Birmingham
B6 7JJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great company excellent next day service, product is first class Would like to have the ability to add to or amend an order, up to some sort of cut-off time”

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Posted 4 months ago

“Good product delivered speedily as promised. BES are becoming my go-to supplier. All good.”

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Posted 4 months ago

“requested a Friday delivery but goods were delivered on the Wednesday before, no one was in. Advised DPD to leave under the car port, they left it in on the doorstep in prime loccation for anyone to walk away. Other than that everything else was excellent.!”

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Posted 4 months ago

“Ease of use and navigation of web site The item was delivered the day after ordering.”

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Posted 4 months ago

“Excellent customer service. Fast delivery.”

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Posted 4 months ago

“Order dealt with very efficiently. Received in good time. Unfortunately product was ordered incorrectly. I returned item which again was dealt with very efficiently. Would order from again.”

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Posted 4 months ago

“Great for fitting to Hans Grohe or any tap with a 3/8 flexible.”

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Posted 4 months ago

“Thank you pump seems to be working as it should and your vervice is very good”

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Posted 4 months ago

“I had an issue with the description of an item being different from the item sent. The 22mm Essex flanges you stock (item 17541) are NOT straight through/slip through (as your description says)...they are STOP flanges, a completely different item. Several days wasted as we had to return these and get the 'straight through' type direct from Essex Flanges. No problem returning the item though but I see this item is still misdescribed on the BES website.”

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Posted 4 months ago

Hi Jerry - Thank you for this feedback, I have forwarded the change onto the relevant departments so we can get this description changed on the website and in our catalogue. Kind Regards, BES Ltd

Posted 4 months ago

“Absolutely brilliant store. Amazing range of products and excellent customer service that you can actually talk to.”

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Posted 4 months ago

“Bought the kane 158 flue gas analyser, delivery was delayed, and within 48 hours of purchase the item was reduced by over £40 so I'm not a happy customer”

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Posted 4 months ago

Hi Francis, Thank you for your feedback, and we're sorry for the frustration caused by the delivery delay and subsequent price reduction. Our prices can occasionally change due to timed promotions, and unfortunately we’re not always able to notify customers in advance. We genuinely appreciate your purchase and your comments, and we’ll take this on board as we work to improve our service. If you’d like to discuss this further, please feel free to contact our customer service team. Kind Regards, BES Ltd

Posted 4 months ago

“freeze machine worked brilliantly”

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Posted 4 months ago

“Easy to navigate web-site. Ordering process straight forward. Products arrived next day on time.”

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Posted 4 months ago

“Good items , fast service , plenty of stock , easy fast delivery and well price . Exactly what is needed”

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Posted 4 months ago

“Great price and service. Next day delivery even when ordered at half past six in the evening. Cannot fault at all. Thanks BES.”

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Posted 4 months ago

“Exactly what I was after, very quick delivery service would definitely recommend”

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Posted 4 months ago

“very impressed with the service ordered on a thursday and arrived the next day to northern ireland”

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Posted 4 months ago

“Fast delivery”

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Posted 4 months ago

“The goods were to a very good standard and were delivered the next day following my order. This is a good business to deal with and I would recommend them.”

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Posted 4 months ago

“Very quick processing order and delivery”

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Posted 4 months ago

BES.co.uk is rated 4.7 based on 7,895 reviews