BES.co.uk Reviews

Name: BES.co.uk
Address: Unit 12, Junction 6 Industrial Park, Birmingham, Birmingham
Rating: 4.69

4.7 Rating 7,286 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 7,286 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Location:

Unit 12, Junction 6 Industrial Park, Birmingham
Birmingham
B6 7JJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very efficient service and helpful staff. Prices were the best I could find and free next day delivery”

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Posted 4 months ago

“Excellent selection of products, superb customer service and favourable pricing!”

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Posted 4 months ago

“Excellent service”

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Posted 4 months ago

“First class service, great price, rapid delivery”

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Posted 4 months ago

“The fittings were of poor quality, the 10mm nuts were much smaller than they used to be, very flimsy.”

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Posted 4 months ago

Thank you for your feedback Ronald Heyhoe. Your comments will be passed on to our technical team for further investigation. However, please note that all product dimensions are always sourced (and checked) very carefully via our supply chain. Apologies. BES

Posted 4 months ago

“Excellent Product Quick Delivery Great Communication Highly Recommended”

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Posted 4 months ago

“Great fast delivery for urgent parts.”

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Posted 4 months ago

“Amazingly fast service, ordered my item at 4.30pm on Monday, arrived at 9am the next day!! Also best value for the item + shipping by far!”

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Posted 4 months ago

“I purchased an axial extraction fan. Very impressed by the design, easy to install, came well packed and complete with everything required, including a good quality screwdriver. Fan is quiet in operation with good air flow. Cannot fault.”

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Posted 4 months ago

“Very fast delivery, good communication.”

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Posted 4 months ago

“Speed an efficiancy”

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Posted 4 months ago

“Very quick despatch. Item as described. Thank you.”

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Posted 4 months ago

“Rachel was efficient, affable and got the job done! thank you Rachel. You're an asset to the company!!”

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Posted 4 months ago

“Prompt delivery, parts fitted nicely, happy chef...happy customers”

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Posted 4 months ago

“Always on time with a huge stock and competitive prices.”

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Posted 4 months ago

“Exactly what I ordered, very quick delivery and good price. Many thanks.”

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Posted 4 months ago

“Great dealing with BES. Thomas Dudley cistern was really competitively priced and was dispatched very shortly after I placed the order arriving the next day.”

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Posted 4 months ago

“These guys are the go-to place to get hard to find / unusual sized fittings, used them several times, always had the weird sizes that I use.”

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Posted 4 months ago

“I was unsure of the mixing vavle I was buying, but your e-mail responses to my queries were quick and positive. Valve now fitted and working a treat.”

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Posted 4 months ago

“The part was out of stock and the company failed to tell me it was only when I phoned up that I was made aware resulting in my Tennant having no heating for a longer duration”

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Posted 4 months ago

Thank you for your feedback Matthew. We are very sorry about what happened but thankfully 'stock outs' are very rare at BES. We take customer service seriously (reflected in our 4.7/5 overall rating) and so the BES team will be reminded about our expected processes to prevent a future occurrence. Apologies once again. BES

Posted 4 months ago

BES.co.uk is rated 4.7 based on 7,286 reviews