BES.co.uk Reviews

Name: BES.co.uk
Address: Unit 12, Junction 6 Industrial Park, Birmingham, Birmingham
Rating: 4.69

4.7 Rating 7,895 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 7,895 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Location:

Unit 12, Junction 6 Industrial Park, Birmingham
Birmingham
B6 7JJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Outstanding service and delivery would definitely recommend this company deserve to do well you don’t get service like this in alot of places well done to all of your team 👏👏”

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Posted 4 months ago

“Purchased many 3inch vent items from BES all delivered within 24 hours of ordering. All items fitted perfectly. BES must be the only supplier of these out dated items as every thing is now 110mm.”

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Posted 4 months ago

“Really great product quality and fantastic delivery. Ordered 6pm and recieved 10am the next day to Scotland. Exceptional. Thanks”

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Posted 4 months ago

“No problems with order, thank you.”

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Posted 4 months ago

“Great service, such a quick delivery.”

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Posted 4 months ago

“Great service, very helpful on the phone, good price too.”

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Posted 4 months ago

“Perfectly acceptable service. Could do with having better delivery options and including a VAT receipt with the purchases so that we don’t have to chase it and ask for it to be emailed separately on every order.”

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Posted 4 months ago

Hi Mike, Thank you for your feedback. Please could you email accounts@bes.co.uk with your account number and correct email address for invoices. This means we can ensure your details are updated correctly on our system and ensures VAT receipts are sent out automatically & quickly. Regards, BES

Posted 4 months ago

“Excellent regulator fits perfect in my 19kg propane bottles and delivers correct pressure to my Gozney Dome gas barbecue.”

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Posted 4 months ago

“Excellent services and quick delivery”

BES.co.uk 5 star review on 28th January 2026

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Posted 4 months ago

“Great online store with great prices - super fast deivery too, Bonus!”

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Posted 4 months ago

“Product as described and delivered quickly”

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Posted 4 months ago

“Easy to order. Competitive price. Product is good. Couldn’t ask for anything else!”

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Posted 4 months ago

“Easy to use web site. Very quick delivery. Highly recommend”

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Posted 4 months ago

“First time using BES and wow superfast delivery, really impresses and will use again, highly recommended!”

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Posted 4 months ago

“Excellent customer service and delivery. Pump arrived earlier than expected.”

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Posted 4 months ago

“I regularly order parts for my AGA from BES. They are very well priced and delivery is extremely quick.”

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Posted 4 months ago

“Thanks BES,only place to find this filter,a good price,and delivered when said.”

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Posted 4 months ago

“Found required items in online catalogue very quickly . Purchase was very smooth and delivery next day.”

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Posted 4 months ago

“Item exactly as ordered, fantastic service and received within 24 hours. Many other companies could learn a lot from this company about customer service.”

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Posted 4 months ago

“Kane 158 Analyser I bought was over a month into its calibration, no customer service reply. I purposely bought this after December so I did not have to send off for calibration during busiest month.”

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Posted 4 months ago

Good afternoon Mr Johnston, Thank you for your feedback. I’m sorry to hear you haven’t received a response from our customer service team. We take this very seriously and want to get this issue resolved quickly for you. Could you please contact us directly at customerservices@bes.co.uk / 0121 322 6400 so we can resolve this as quickly as possible? We appreciate your patience and look forward to helping you. Kind Regards, BES Ltd

Posted 4 months ago

BES.co.uk is rated 4.7 based on 7,895 reviews