BES.co.uk Reviews

Name: BES.co.uk
Address: Unit 12, Junction 6 Industrial Park, Birmingham, Birmingham
Rating: 4.68

4.7 Rating 8,383 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 8,383 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Location:

Unit 12, Junction 6 Industrial Park, Birmingham
Birmingham
B6 7JJ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item arrived quickly and product was exactly what I ordered. Delivered by UPS but unfortunately must have thrown around and dropped. The two tubs of floor tile cement were loose in a cardboard box with no wrapping. On tub had split and leaked out in the box. Fortunately I was able to use it immediately so there was minimal loss although it was messy.”

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Posted 6 years ago

“All items arrived within a day of each other, but in two separate consignments involving a lot of surplus packaging. Otherwise very satisfied with the service received.”

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Posted 6 years ago

“The item arrived on time so was able to plan my day successfully”

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Posted 6 years ago

“quick in delivery as promise. good price and quality product”

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Posted 6 years ago

“BES organised the immediate delivery of the 12 Stadium soffit vents which I ordered, so no complaint there. (See Order No.2674689). However whilst I understand BES' desire to cover its costs by standardising its smaller item delivery charges, I consider it to be totally unacceptable that a feather-lightweight item costing £3.72 +VAT should have incurred a delivery charge of £4.95 +VAT, Total package cost £10.40, when 90% of the package weight consisted of BES' heavyweight - probably well in excess of half a kilo - product catalogue and miscellaneous other sales promotional material, all of which is no doubt available on-line, in this era when we are constantly being told to save trees and the Planet by not printing off anything which is not absolutely essential. There can be no possible justification for BES to have levied a disproportionately high delivery charge on a new customer, predominantly to cover the cost of mailing its own heavy weight catalogue which I did not ask for, thereby more than doubling the cost of the very light-weight item which I actually ordered. Regards, from a new, but currently unhappy customer. David Culling, Falmouth, Cornwall.”

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Posted 6 years ago

“Goods were delivered in good time and in good order.”

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Posted 6 years ago

“Good price, quick delivery, arrived well packed”

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Posted 6 years ago

“Quick delivery”

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Posted 6 years ago

“Very good easy to use service, great.”

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Posted 6 years ago

“Prompt and accurate service.”

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Posted 6 years ago

“Great price and quick delivery. Sorted!”

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Posted 6 years ago

“Does everything it says on the box - reliable supplier. Thank you.”

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Posted 6 years ago

“Just what i needed”

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Posted 6 years ago

“Easy to choose and buy products. Quick delivery.”

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Posted 6 years ago

“Hi I am happy with the gas valve although it hasn't been fitted yet. Not happy with the delivery. It was left in my porch for two days even though there is a note on the glass to say do not leave in porch. Please speak to the courier, as Amazon are aware of my delivery instructions. Thank you”

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Posted 6 years ago

“Very pleased with my order, came on wright time and date stated. Many Thanks”

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Posted 6 years ago

“Only on receipt of the end caps I had ordered did I realise why the delivery charge was so high. A bulky and heavy catalogue, which I am unlikely to ever use in future, was included and the delivery was made by a courier (in this case a small package by Royal Mail would have been enough). Perhaps receiving the catalogue could be made optional. I was also not impressed to receive the goods wrapped in TWO plastic bags.”

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Posted 6 years ago

“Good product at a good price. Pointlessly sent me a huge catalogue which is a waste of paper and meant a single pipe fitting got sent in a massive box.”

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Posted 6 years ago

“Product was perfect and easy to install. Delivery was a little slow however.”

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Posted 6 years ago

“BES had the parts I needed at a good price. Order completed accurately and delivered promptly.”

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Posted 6 years ago

BES.co.uk is rated 4.7 based on 8,383 reviews