BES.co.uk Reviews

Name: BES.co.uk
Address: Unit 12, Junction 6 Industrial Park, Birmingham, Birmingham
Rating: 4.69

4.7 Rating 7,225 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 7,225 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Location:

Unit 12, Junction 6 Industrial Park, Birmingham
Birmingham
B6 7JJ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The parts I ordered online were delivered very promptly. Quite a high mark up on the product. Difficult to explain to the customer.”

Helpful Report

Posted 6 years ago

“The free next day delivery has never failed me - even off the beaten track in Cumbria. My last order was with me before lunchtime. I used to think BES had everything in terms of unusual plumbing fittings, so was surprised that the on-line catalogue no longer includes swept elbows or 15 or 22mm copper olives. Some of the items I did order were on back order. Now that my order is well over a week ago, I would have liked an email to let me know when I can expect those items. Instead, I have had two emails asking me to review BES!”

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Posted 6 years ago

“ok on price but delivery was exceptional”

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Posted 6 years ago

“I ordered some small standard items. They came quickly and undamaged. That is what I expect from a good web-based organisation. Surely you don't need to know this. If you insist on deluging people with review requests, at least make it quick.”

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Posted 6 years ago

“Always good professional company to deal with”

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Posted 6 years ago

“Happy with the service and items I purchased through BES. Will definitely use them again”

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Posted 6 years ago

“Great product but could you please include dimensions on you pictures? Thanks”

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Posted 6 years ago

“arrived on time, did the job.”

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Posted 6 years ago

“BES were on the ball in every way. Thank you”

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Posted 6 years ago

“Website, service and product were all fine, but the amount of packaging was ridiculous - a large box to deliver two screws and plugs. Turns out they'd lobbed in a thick catalogue and other bits of paper. No wonder I had to pay a fiver for delivery.”

BES.co.uk 4 star review on 9th December 2019

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Posted 6 years ago

“Good service and products by BES. Not easy to track delivery time of parcels with UPS. Out for delivery 07:30 finally arrived 17:50 .”

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Posted 6 years ago

“Staff is helpful”

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Posted 6 years ago

“Great web site, found what I was looking for very easily.”

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Posted 6 years ago

“Very prompt delivery and friendly service. Only one complaint, the description of the product I bought is not totally clear. I was looking for a 1/8"BSP bar. Description was 1/8"BSP rod. How ever a 1/8"BSP tube was delivered. Picture shown was a drawing of a threaded bar, no hole indicated. I was able to adapt the tube by tapping out and screwed into to it another thread bar so job done.”

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Posted 6 years ago

“Everything was good.”

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Posted 6 years ago

“Quick delivery and quality products. Only downside was receiving a magazine that's gone straight in the recycling, what a waste of paper and money to ship it to me.”

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Posted 6 years ago

“BES was easy to do business with, order arrived promptly on the day requested and the price was about 10% less than other main stream suppliers. What more can I say, if I see a branded product at a lower price I would certainly buy again.”

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Posted 6 years ago

“Very professional and quick despatch.”

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Posted 6 years ago

“Good product and on time delivery Value for money”

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Posted 6 years ago

“Very easy to use and extremely efficient delivery. Excellent service.”

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Posted 6 years ago

BES.co.uk is rated 4.7 based on 7,225 reviews