BES.co.uk Reviews

Name: BES.co.uk
Address: Unit 12, Junction 6 Industrial Park, Birmingham, Birmingham
Rating: 4.68

4.7 Rating 8,385 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 8,385 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Location:

Unit 12, Junction 6 Industrial Park, Birmingham
Birmingham
B6 7JJ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery. Only one item short- no stock- but it was shown as delivered on the delivery note and not flagged as -to follow. Otherwise a very helpful co.”

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Posted 6 years ago

“still haven't received my order yet - total cock up with courier !! 6 days late!!”

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Posted 6 years ago

Dear Sir/Madam, Please contact us (BES) urgently as we have tried unsuccessfully to call you on several occasions. Our courier tried to deliver but as there was no answer your goods have been waiting at a collection point for 6 days. If they are not collected very soon your order will be returned to BES. Regards, BES

Posted 6 years ago

“Needed two check valve urgently, price was far better than local suppliers but parts arrived a day later than expected. Previous orders had arrived next day. Will continue to use BES, very handy at times.”

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Posted 6 years ago

“Excellent choice and service, not always the cheapest, but a reliable supplier.”

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Posted 6 years ago

“would appreciate a cheaper delivery option when don't need next day. Also found the offer of free postage on orders over £50 misleading - all prices on site are quoted with VAT yet the £50 has to be before VAT..! otherwise all good”

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Posted 6 years ago

“The parts I ordered online were delivered very promptly. Quite a high mark up on the product. Difficult to explain to the customer.”

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Posted 6 years ago

“The free next day delivery has never failed me - even off the beaten track in Cumbria. My last order was with me before lunchtime. I used to think BES had everything in terms of unusual plumbing fittings, so was surprised that the on-line catalogue no longer includes swept elbows or 15 or 22mm copper olives. Some of the items I did order were on back order. Now that my order is well over a week ago, I would have liked an email to let me know when I can expect those items. Instead, I have had two emails asking me to review BES!”

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Posted 6 years ago

“ok on price but delivery was exceptional”

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Posted 6 years ago

“I ordered some small standard items. They came quickly and undamaged. That is what I expect from a good web-based organisation. Surely you don't need to know this. If you insist on deluging people with review requests, at least make it quick.”

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Posted 6 years ago

“Always good professional company to deal with”

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Posted 6 years ago

“Happy with the service and items I purchased through BES. Will definitely use them again”

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Posted 6 years ago

“Great product but could you please include dimensions on you pictures? Thanks”

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Posted 6 years ago

“arrived on time, did the job.”

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Posted 6 years ago

“BES were on the ball in every way. Thank you”

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Posted 6 years ago

“Website, service and product were all fine, but the amount of packaging was ridiculous - a large box to deliver two screws and plugs. Turns out they'd lobbed in a thick catalogue and other bits of paper. No wonder I had to pay a fiver for delivery.”

BES.co.uk 4 star review on 9th December 2019

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Posted 6 years ago

“Good service and products by BES. Not easy to track delivery time of parcels with UPS. Out for delivery 07:30 finally arrived 17:50 .”

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Posted 6 years ago

“Staff is helpful”

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Posted 6 years ago

“Great web site, found what I was looking for very easily.”

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Posted 6 years ago

“Very prompt delivery and friendly service. Only one complaint, the description of the product I bought is not totally clear. I was looking for a 1/8"BSP bar. Description was 1/8"BSP rod. How ever a 1/8"BSP tube was delivered. Picture shown was a drawing of a threaded bar, no hole indicated. I was able to adapt the tube by tapping out and screwed into to it another thread bar so job done.”

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Posted 6 years ago

“Everything was good.”

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Posted 6 years ago

BES.co.uk is rated 4.7 based on 8,385 reviews