BES.co.uk Reviews

Name: BES.co.uk
Address: Unit 12, Junction 6 Industrial Park, Birmingham, Birmingham
Rating: 4.68

4.7 Rating 8,383 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 8,383 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Location:

Unit 12, Junction 6 Industrial Park, Birmingham
Birmingham
B6 7JJ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I made a very small purchase - a meter box latch. The product was absolutely fine and no complaints. However the cost was doubled by postage a packing. It was clear why when it arrived as rather than popping it in a small envelope with a 70p first class stamp it was sent in a large box, most of the weight of which was a catalogue. Also annoying that it was sent UPS as that meant it was not left when they tried to deliver when I was out. Having said that I knew what I was paying when I bought it. Mostly irritated that delivery was delayed because a £4.35 + VAT purchase (plus £4.95 + VAT postage) could not just be left in the porch, or if in senbsible packing be put through the letterbox.”

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Posted 6 years ago

“Good overall experience, my order was delivered to the wrong address causing me hassle but customer services was great and got UPS to call me so I would use again.”

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Posted 6 years ago

“product showed up as and when stated. many thanks”

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Posted 6 years ago

“My order for some reason was split into two parts, one part arrived with me on time the other part of the order for some reason got sent to Northampton. BES were very apologetic and it all turned up early the next day. Everything was present and correct. I think it was a courier issue and not BES themselves.”

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Posted 6 years ago

“Very helpful service over the telephone and a great selection of products however the website is a bit slow and unresponsive”

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Posted 6 years ago

“The goods were fine and exactly right for the job. Only problem for those of us that live in even slightly difficult places to find is that most courier companies are pretty useless. Took 4 extra days for delivery. For small packages the Royal Mail postman is by far the most reliable!”

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Posted 6 years ago

“Good and prompt service”

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Posted 6 years ago

“Quick delivery, good for hard to get items not available locally. Website not always easy to search though.”

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Posted 6 years ago

“Item as described. Great service”

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Posted 6 years ago

“Item arrived quickly , good service at a fairly reasonable price, thankyou.”

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Posted 6 years ago

“Arrived on time good communication”

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Posted 6 years ago

“Good selection of products. Easy to use web site and quick delivery”

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Posted 6 years ago

“good service and fast delivery”

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Posted 6 years ago

“Bes service is great only downside is ups delivery”

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Posted 6 years ago

“Great service everything was easy to order. Delivery on time and items were in excellent condition.”

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Posted 6 years ago

“Materials came through ok. Plus new up-to-date catalogue. Appreciated. Have used you in the past. At BTU supplies Ltd. Guildford. For the last 25 to 30 years. Have sold this company now. I.e. Why I have bought through you now.”

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Posted 6 years ago

“Good service and delvery”

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Posted 6 years ago

“Found what I wanted on line quite easily.Ordering and paying went smoothly .Excellent service at pick up.”

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Posted 6 years ago

“I’d be happy to use them again and to recommend them.”

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Posted 6 years ago

“Good customer service and products. Excellent late order up to 7pm and delivered before estimated time. One problem was a missing washer for the meter union but I had spares. Overall would recommend.”

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Posted 6 years ago

BES.co.uk is rated 4.7 based on 8,383 reviews