BES.co.uk Reviews

Name: BES.co.uk
Address: Unit 12, Junction 6 Industrial Park, Birmingham, Birmingham
Rating: 4.69

4.7 Rating 8,631 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 8,631 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Location:

Unit 12, Junction 6 Industrial Park, Birmingham
Birmingham
B6 7JJ

Write Your review

Tell us how BES.co.uk made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All products were fine, however the chosen delivery service was not good. The delivery was due on 27.8.26; DX Delivery tracker service was useless (all day & evening on 27.8.26 it simply said 'will deliver 27.8.26). Eventually the delivery arrived late morning on 28.8.26, and the courier dragged the plastic drainpipes about 30 yards down the road - resulting in a damaged end to one end of the gutter!!”

Helpful Report

Posted 2 months ago

“Very easy to deal with, collection option a great help”

Helpful Report

Posted 2 months ago

“Ordered a meter cupboard door on Saturday the door was delivered Monday fitted perfectly and a great price too would definitely recommend this company”

Helpful Report

Posted 2 months ago

“Very good selection of products at a competitive price.”

Helpful Report

Posted 2 months ago

“easy to use supplier, fast efficient delivery”

Helpful Report

Posted 2 months ago

“Very quick service, all in good order”

Helpful Report

Posted 2 months ago

“Very efficient ordering and easy to use web site. Tank is good quality and I expect it to outlast me. Happy to shop again.”

Helpful Report

Posted 2 months ago

“All aspects of my purchase experience from navigation of the website through to receipt and installation of the product were without issue. Product and delivery pricing were competitive. I have bookmarked them and am likely to use them again.”

Helpful Report

Posted 2 months ago

“Excellent service”

Helpful Report

Posted 2 months ago

“Great service”

Helpful Report

Posted 2 months ago

“Hard to write a review when we still haven't received the order . Carrier messaged to say we weren't in at 12.49 yesterday but , if he had checked , he would realise that we are a shop and were open from 9am until 4pm . I suggest you change your carrier .”

Helpful Report

Posted 2 months ago

Hi Ian Evans, thank you. We are aware that a member of our team rang you today. It seems there has been some confusion about which DPD delivery. We believe that everything has been resolved and if you did wish to remove this review due to the confusion that would be great. We have also asked reviews.io to remove. Regards, BES

Posted 2 months ago

“BES could provide exactly what we needed and next day delivery. We could definitely recommend them. The website was clear and simple to you. Customer service was extremely helpful. Thanks.”

Helpful Report

Posted 2 months ago

“Wide range of fittings available. Unique part numbers made ordering quick and easy. Helpful over the phone. Next day delivery service.”

Helpful Report

Posted 2 months ago

“BEST SERVICE EVER”

Helpful Report

Posted 2 months ago

“Bought the 220 ducting, excellent price and very fast service Will use again”

Helpful Report

Posted 2 months ago

“Parcel not delivered”

Helpful Report

Posted 2 months ago

Hi David Willmett, We are sorry about this. Once your goods get returned by DPD we will issue your refund. DPD claim the tracking was amended on the day it was out for delivery, requesting it was not taken to the original delivery address. DPD say the tracking was changed so that the goods were instead taken to DPD Pickup Locker YEEP! Your local Co-op. It was delivered to this locker the next day on Thursday 20th August. You should have received notification from the courier their parcel was available for collection. After three days as is DPD’s standard practice the goods are retrieved by DPD and returned to BES. On the goods’ return to BES a refund will be processed. We are really sorry about this, thankfully it is very rare. Regards, BES

Posted 2 months ago

“Ordered hose , received hose promptly very happy thankyou. Would use again.”

Helpful Report

Posted 2 months ago

“Great service, quick delivery, good communication, had the item we needed at a good price. Would happily use again and recommend to others.”

Helpful Report

Posted 2 months ago

“On the phone everyone was excellent and helpful. The product has yet to be delivered due to "wrong address" which is the same address where they made a delivery very recently.”

Helpful Report

Posted 2 months ago

“Very helpful. Asked for the gas pipe that did not have in stock and got it and within few days delivered.”

Helpful Report

Posted 2 months ago

BES.co.uk is rated 4.7 based on 8,631 reviews