BES.co.uk Reviews

Name: BES.co.uk
Address: Unit 12, Junction 6 Industrial Park, Birmingham, Birmingham
Rating: 4.68

4.7 Rating 8,206 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 8,206 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Location:

Unit 12, Junction 6 Industrial Park, Birmingham
Birmingham
B6 7JJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing customer service when I'd ordered the wrong size product. I reordered and got the correct item the next day, and after I posted the wrong product back I got the refund within 10 days. Well done.”

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Posted 2 months ago

“Real professionals in the game and you don't pay premium prices, but you do get premium items and corresponding service. Top marks.”

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Posted 2 months ago

“Supper service as always considering the parcel had got lost through dpd. Everything was resent and the staff more then helpful. Thank you 👍”

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Posted 2 months ago

“Mixer looks very good quality.”

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Posted 2 months ago

“Great guard and well packaged with super fast delivery.”

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Posted 2 months ago

“They have got the great price and good delivery service. I ordered at 8.40pm in the night and got my delivery before 9am next day. So great service from BES.”

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Posted 2 months ago

“Brilliant products and excellent quality service 👏”

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Posted 2 months ago

“Great service as usual”

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Posted 2 months ago

“Quick service”

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Posted 2 months ago

“I bought 3 radiator try valves but ordered the wrong ones. My fault. Contacted BES and they instructed me how to return the items for a refund. I reordered 13 of the correct size valves and they were promptly delivered the next day. The refund also came through promptly as well . Excellent . Thanks.”

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Posted 2 months ago

“Ordered the items after 18.00pm on a Thursday night as we were experincing over pressure problems on the pipeline we had been working on. Items arrived in the Central belt of Scotland at 11.30am the next day and were fitted by lunchtime solving our issues. Would deffinetlry use again.”

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Posted 2 months ago

“Delivery excellent as always”

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Posted 3 months ago

“Good, reliable company providing prompt service.”

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Posted 3 months ago

“Easy to use website and fast.”

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Posted 3 months ago

“Thank you for the service I'm happy 😁”

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Posted 3 months ago

“Aircon Cooler purchased from BES is absolutley brilliant and i had few questions to ask after purchasing, the servoce was excellent, i do reccomend very highly to whoever is intrested to buy this cooler(PAC-C-12-R290)”

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Posted 3 months ago

“The product arrivdd on time. It worked as intended. It was the perfect experience.”

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Posted 3 months ago

“Perfect for hanging solar panels onto a metal bar”

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Posted 3 months ago

“gave delivery date.item never arrived.bo explanation”

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Posted 3 months ago

Hi imtiyaz Patel, thank you for your feedback. Upon investigation we can see that your delivery was damaged by our courier in transit (a rare event thankfully) for which we can only apologise. Of course you will be refunded in full. Please look out for a text from the courier, with further instructions. If you have any queries please contact customerservices@bes.co.uk Regards, BES

Posted 3 months ago

“I bought the analyser expecting a 12 month calibration cert only to receive 9 months”

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Posted 3 months ago

Hi John Lewis, Thank you for your feedback and for your purchase. Please note that you will NOT lose out. Kane appreciate that when BES buy their analysers that they may not be sold immediately, therefore some shelf life is required when it comes to calibration. When it is time to calibrate your analyser, you will need to include a copy of your BES invoice, which will show the date of your purchase. Kane will then calibrate for 12 months, but only charge you for 9 months (or reimburse you for the 3 months if you pay in full via their website). It is no trouble for BES to provide a copy invoice at any point, should you not be able to find it when the time comes. We hope that this reassures you. Regards, BES

Posted 3 months ago

BES.co.uk is rated 4.7 based on 8,206 reviews