BES.co.uk Reviews

Name: BES.co.uk
Address: Unit 12, Junction 6 Industrial Park, Birmingham, Birmingham
Rating: 4.69

4.7 Rating 8,634 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 8,634 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Location:

Unit 12, Junction 6 Industrial Park, Birmingham
Birmingham
B6 7JJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy purchase and promptly delivered”

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Posted 7 months ago

“always had good sevice when trading as ces and still good”

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Posted 7 months ago

“Easy to order first time I've had to wait to collect. Collected order from depo a bit chaotic, needs more staff on counter”

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Posted 7 months ago

“Good website , easy to navigate, and checkout process fast , have to say extremely fast postage and delivery, and excellent tracking , very competitive prices to , highly recommend to others”

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Posted 7 months ago

“In a word: phenomenal. Sent the wrong item, one call later, speaking to a real person who apologised profusely, the correct item arrived the next day. All at prices that make you wonder why anyone else bothers! Well done.”

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Posted 7 months ago

“Quick delivery & good quality item 👍”

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Posted 7 months ago

“Brilliant sevice and arrive fast and got me out of a fix as the roof is being done and I needed a new cowel for the fas outlet, simple to order etc. etc thans chaps and chapesses.”

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Posted 7 months ago

“Super fast delivery professional from start to finish”

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Posted 7 months ago

“A good clear website with good product description for a broad product range and spot on next day delivery made finding connectors and fittings for a tecky project easy. Thank you BES.”

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Posted 7 months ago

“Won't be using again. Ordered pipe freezing kit with specific delivery for Saturday. DPD said they had missed me for delivery when I was in all day, they took a blank photo and never came anywhere near. Finally got in touch with depot who said they would deliver later that day. It didn't arrive. Order cancelled, purchased from somewhere who delivered when they said they would.”

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Posted 7 months ago

Hi Mr Gargett, Our sincere apologies that your parcel was not delivered as expected – we completely understand how frustrating this must have been. I can see that you’ve already been in touch with our customer service team and that a credit was issued on 7th April 2026. While issues with our courier are very uncommon, this is certainly not the level of service we aim to provide. We’ve raised this directly with our Sales Team Leader, who will be escalating the matter with DPD to help prevent this from happening again. Thank you for bringing this to our attention, and we truly appreciate your patience. Kind Regards, BES Ltd.

Posted 7 months ago

“Been using BES for years. Great service and excellent customer service”

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Posted 7 months ago

“Always prompt delivery and pleasant to deal with. Trevor.”

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Posted 7 months ago

“Material was not delivered and there is no further information, using DPD as a Transporter is a Hugo mistake, they don’t delivery, I want my money back”

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Posted 7 months ago

Hi Frederico - Our apologies for your item not being delivered by our courier. I have liaised with our customer services department who have issued a refund for your order. If you have any other issues please don't hesitate to get in touch via email at customerservices@bes.co.uk. Kind Regards, BES Ltd.

Posted 7 months ago

“Great, a quick a speedy service”

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Posted 7 months ago

“Fantastic service - I’m well impressed with your company I’ll be buying plenty more from you 👍👍”

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Posted 7 months ago

“Gas torches devered on time at a good price”

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Posted 7 months ago

“Five star service.....easy to order, fast delivery, regular updates of order delivery status, and high quality products. Well done everyone at BES!”

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Posted 7 months ago

“Great product and very fast delivery”

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Posted 7 months ago

“Excellent service”

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Posted 7 months ago

“Yes product looks good not got round to doing the project yet hop it performs as good as it looks”

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Posted 7 months ago

BES.co.uk is rated 4.7 based on 8,634 reviews