BES.co.uk Reviews

Name: BES.co.uk
Address: Unit 12, Junction 6 Industrial Park, Birmingham, Birmingham
Rating: 4.68

4.7 Rating 8,223 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 8,223 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Location:

Unit 12, Junction 6 Industrial Park, Birmingham
Birmingham
B6 7JJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent , will buy again”

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Posted 7 months ago

“Excellent service, fast & efficient delivery. Quality of products is second to none. I run a very busy commercial and domestic gas heating business and BES always hit the mark!!”

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Posted 7 months ago

“I ordered the parts . Which was really easy to do . The came within a free days . Well rapped . Exactly what I wanted . Would order again .”

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Posted 7 months ago

“Excellent service and price, super fast delivery service 5*”

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Posted 7 months ago

“Fast delivery Item as described Happy so far”

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Posted 7 months ago

“Everything we needed was in stock, ordering simple and ready to collect in 30 minutes. All good, thanks”

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Posted 7 months ago

“excellent product range at very competitive prices. Prompt delivery, would recommend.”

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Posted 7 months ago

“Kane 158 analyser over a month into its calibration. No response from customer service. Have to send for recalibration 2 months earlier to avoid December.”

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Posted 7 months ago

Kane appreciate that when BES buy their analysers that they may not be resold immediately, therefore some shelf life is required when it comes to calibration. Therefore please note that when it is time to calibrate your analyser with Kane, you will need to include a copy of your BES invoice, which will show the date of your purchase. Kane will then calibrate for 12 months, but only charge you for 9 months (or reimburse you for the 3 months if you pay in full via their website). It is no trouble for BES to provide a copy of your invoice at any point should you not be able to find it when the time comes. We hope this helps. Please reach out again if you are unsure of the agreed process and we will help. Regards, BES

Posted 7 months ago

“Fourth time of using BES. Superb service each time. What more can I say. Thank you.”

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Posted 7 months ago

“Very impressed with service item delivered within less than 15 hours after ordering evening before. Well done BES”

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Posted 7 months ago

“Excellent service .Prompt delivery .Brilliant communication throughout .”

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Posted 7 months ago

“Very quick service from ordering to ipem being delivered”

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Posted 7 months ago

“Poor quality m press fittings. Several leaks on pressed gas fittings.”

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Posted 7 months ago

Good afternoon Neil, I am very sorry you recieved a faulty item. Please could you email customerservices@bes.co.uk with your order number if you haven't already and we can arrange sending out a replacement or refund for you. Kind Regards, BES Ltd

Posted 7 months ago

“I don’t buy much from BES but when I do or enquire about anything they are excellent in all ways. Greg.”

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Posted 7 months ago

“Good stock, good service, good products. What more can you want. Thanks & keep it up. 👍”

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Posted 7 months ago

“returns seem a bit slow to acknowledge receipt or is this carrier fault ? i'll give package another week ....?? cannot track parcel and ref nos not on lable where according to directions it should be.”

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Posted 7 months ago

Hi Mr Macphail - I apologize for the delay in your parcel getting to us. I can confirm we received your return on the 28th January, please allow 3-5 working days for your refund to appear back into your account. Kind Regards, BES Ltd

Posted 7 months ago

“ordering anything from BES is great. The website can be a little tricky to find things but the ordering speed, reliability and products are great.”

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Posted 7 months ago

“Excellent”

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Posted 7 months ago

“Overnight delivery is what we needed and what BES delivered; the price was the best I could see and the quality was great”

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Posted 7 months ago

“Great service as normal”

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Posted 7 months ago

BES.co.uk is rated 4.7 based on 8,223 reviews