Berry's Jewellers Reviews

4.9 Rating 1,836 Reviews
97 %
of reviewers recommend Berry's Jewellers
4.9
Based on 1,836 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Berry\'s Jewellers Reviews

About Berry's Jewellers:

Berry's has been a family run jewellers for over 125 years. During this time it has opened boutiques in Leeds, Newcastle, Nottingham, Hull, York & Windsor. We sell the finest diamond jewellery and luxury watches.

If you are looking for a unique piece of jewellery, why not try our jewellery design service? Our in-house designers can work with an existing piece of jewellery to make a brand new style or create something totally unique from scratch to your own individual specification.

As well as our repairs, cleaning and restorative services we can also help you with valuations and gemological appraisal as part of our comprehensive range of jewellery and watch services.

Visit Website

Phone:

01132454797

Location:

62 Albion Street, United Kingdom,
62 Albion Street, United Kingdom
Leeds
LS1 6AD

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Berry's Jewellers 5 star review on 21st April 2024
A Brotherton
Berry's Jewellers 5 star review on 6th April 2024
S Hall
Berry's Jewellers 5 star review on 6th April 2024
S Hall
Berry's Jewellers 5 star review on 3rd April 2024
K Anastasova
Berry's Jewellers 5 star review on 16th March 2024
K Sriklung
Berry's Jewellers 5 star review on 11th February 2024
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Berry's Jewellers 5 star review on 13th December 2023
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137
Anonymous
Anonymous  // 01/01/2019
Unbelievable service from Berry's today at every level! Had been searching for an Omega Planet Ocean 42mm for months. Found it randomly last night on the website. Sent a simple message of enquiry and was contacted first thing this morning. All questions answered brilliantly. They know exactly what they are talking about! When I struggled with the payment I rang Danny who was brilliant and resolved it immediately. Stunning stunning organisation Couldn't have asked for more
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Posted 7 months ago
Had an absolutely brilliant service from Michael White. This is the third watch I have bought from him and Berry’s and they have all been great experiences. I part exchanged two of my watches and paid the balance to get a Bulgari Octo Finissimo in red gold. The watch is absolutely stunning and it was very well packaged when shipped over to me. This watch is to remember my late mother by who recently passed away and this is a great end watch for me.
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Posted 7 months ago
1st class service.
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Posted 8 months ago
Thrilled with my Gucci bracelet ordered yesterday arrived today excellent service will definitely be a returning customer. 👍👏🌟
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Posted 8 months ago
Excellent!!
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Posted 8 months ago
I ordered a watch over the phone and spoke to Danny. He couldn’t have been more helpful and obliging and I have no hesitation in recommending him and Berry’s for any watch purchases you may have.
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Posted 8 months ago
A few months ago I purchased a high-end watch from Tim at Berry's in Windsor - sadly, not long after it developed some faults and was returned to the manufacturer for service & repair - when it came back the watch had been repaired but was working nowhere near the standard that I would have expected from such a prestigious brand. Tim (and the branch manager) both agreed and they went above and beyond to arrange for an exchange so that I came away today with a purchase I was pleased with. Such excellent service is rare these days and worthy of highlighting. Thank you Tim for your support, understanding and good humour 😄 while sorting this out.
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Posted 8 months ago
Second big purchase with Berry’s and everything has been marvellous. Delivery was fast and the customer service is excellent. I will certainly come back to them again when I am ready for another purchase.
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Posted 8 months ago
Great service from ordering on line and fast delivery,outstanding watch fits great,looks lovely in box,and to tip it off the free wallet was a lovely surprise,Big Thanks 😊
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Posted 8 months ago
Thankyou so much Lee, for the welcome, time and experience you have to my son and I today. Buying a watch (eventually 2!) for my son’s 18th was a memorable experience for us both. Obvious expertise and outstanding customer care. I’m sure we will be back!!
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Posted 8 months ago
Quality company e eryth8ng went smoothly and delivered on time 100% recommend
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Posted 8 months ago
Fast delivery and great packaging and presentation. Recommended.
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Posted 8 months ago
I have purchased a couple of JLC watches from Berry's. Always helpful, always knowledgeable. An oasis of excellent personal service enthusiastic about the products they sell.
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Posted 8 months ago
Fantastic service once again from Berrys.....Nothing is too much trouble & a fast & efficient delivery Highly reccomended! Many thanks for helping me with my purchase it is very much appreciated
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Posted 8 months ago
Love this Jewellers, the staff are so pleasant and helpful ,David the Manager is brilliant nothing is to much bother. We have never been disappointed with anything we have bought. Excellent quality ,if your looking for something special visit the Newcastle store or check out the website .
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Posted 8 months ago
I dealt with Zoe via email and online, who was so helpful and responded to my enquiry very quickly. My Georg Jensen bracelet was purchased, altered and sent out to me in the most efficient way and beautifully packaged. Excellent communication and First Class customer service. Thank you.
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Posted 9 months ago
Dear Lynne, Thanks so much for your kind review, we're glad the items were well received.
Posted 9 months ago
Having just made a purchase at Berry’s jewellers in Leeds. I was professionally and courteously catered for. Excellent service, much appreciated. Mr D C Dyson.
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Posted 9 months ago
Excellent service
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Posted 9 months ago
I found you products to be high quality and competitively priced, you sales person was very helpful and went above and beyond, after dealing with other online vendors and being let down with very poor products and customer service Berry’s was a good experience, well done on the service you provide
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Posted 9 months ago
I recently bought a watch from berry’s , I dealt with Danny whose assistance was great . The watch arrived by courier on time , securely packaged, very happy with the watch and service I experienced. I was entitled to a watch winder with my purchase , it was damaged in the post , I informed Danny and he has promptly sent out a replacement no problem. I would use berry’s again.
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Posted 9 months ago
Berry's Jewellers is rated 4.9 based on 1,836 reviews