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Berry's Jewellers Reviews

4.9 Rating 2,492 Reviews
97 %
of reviewers recommend Berry's Jewellers
Company Reviews Product Reviews
1,742
 Metrics Info
4.9
Based on 2,492 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Berry\'s Jewellers Reviews

About Berry's Jewellers:

Berry's has been a family run jewellers for over 125 years. During this time it has opened boutiques in Leeds, Newcastle, Nottingham, Hull, York & Windsor. We sell the finest diamond jewellery and luxury watches.

If you are looking for a unique piece of jewellery, why not try our jewellery design service? Our in-house designers can work with an existing piece of jewellery to make a brand new style or create something totally unique from scratch to your own individual specification.

As well as our repairs, cleaning and restorative services we can also help you with valuations and gemological appraisal as part of our comprehensive range of jewellery and watch services.

Visit Website

Phone:

01132454797

Location:

62 Albion Street, United Kingdom,
62 Albion Street, United Kingdom
Leeds
LS1 6AD

Write Your review

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S Dickson
Verified Buyer
“Lovely experience. Love the brand of jewellery purchased. Saw the earrings on Berrys website. Very easy to order. Arrived very quickly at local branch. Packaged in a lovely way and Andrew made the collection a very pleasant one.”
Helpful Report
Posted 5 months ago
J Baldwin
Verified Buyer
“I ordered a bracelet online as I couldn't decide in the Leeds store, although the assistant was very helpful. The on line service was excellent. The bracelet was well presented in a gift box and well packaged for delivery, which was free.”
Helpful Report
Posted 5 months ago
J
Verified Reviewer
“A great advert for how to treat people,it’s not like a shop,it’s a place where you are always welcome.All staff are so friendly & of course so knowledgeable about all items. It’s like going to your best friend’s house & having a cuppa..I’ve bought a few items from them…never had a problem. A brilliant after sales service..an excellent place to purchase watches & jewellery…pop in & come out with a smile on your face.”
Helpful Report
Posted 5 months ago
K Kelly
Verified Buyer
“Brilliant service from Berry’s, my watch was posted the very next day and I received the day after. Packaged well with full tracking details and I love it , thank you !”
Helpful Report
Posted 5 months ago
A
Verified Buyer
“Very satisfied, helpful staff and quick shipping.”
Helpful Report
Posted 5 months ago
M Weaver
Verified Buyer
“I contacted Berry’s customer services about the purchase of an Omega Speedmaster Professional Moonwatch and had a very prompt response and they also offered a very competitive price. Initial communication was via email, then they also called me to arrange the purchase. There were no branches near to where I live but the price was far better than offered elsewhere, so I placed the order. The watch arrived the next day and was very well packaged. They also sized the bracelet for me prior to dispatch as I sent them my wrist size in advance. The watch is perfect and I’m very happy with my order and also the overall experience shopping with Berry’s. I 100% recommend them and will most definitely be choosing them first, for future purchases.”
Berry's Jewellers 5 star review on 27th February 2026
Helpful Report
Posted 5 months ago
H CRISTIAN TOADER
Verified Buyer
“Verry nice people lovely experiences!”
Helpful Report
Posted 5 months ago
S Harrison
Verified Buyer
“Beautiful Georg Jensen bracelet. Cheaper here than anywhere else I’ve looked. Arrived quickly and in secure packaging. Very pleased.”
Helpful Report
Posted 5 months ago
K Davies
Verified Buyer
“Brilliant customer service!!!! Couldn’t do enough for me to help. Will definitely be back.”
Helpful Report
Posted 5 months ago
J Potts
Verified Buyer
“I like how berrys have a selection of design jewellery but there stock is minimal”
Helpful Report
Posted 5 months ago
L MARY MCLAUGHLIN
Verified Buyer
“Watch purchased online arrived on time and as advertised”
Helpful Report
Posted 5 months ago
S Saghir
Verified Buyer
“I recently purchased a Raymond Weil Freelancer 42mm black dial with two-tone bracelet from Berry's Jewellers, and I honestly couldn’t be happier, both with the watch and the service. From the moment I opened the box, the watch made a strong impression. The black dial is clean, sharp, and easy to read, giving it a refined and modern look without being flashy. The contrast between the black dial and the two-tone bracelet is perfectly balanced; professional and stylish, and versatile enough for work, formal occasions, or everyday wear. The 42mm case size has real presence without feeling oversized, and the bracelet feels solid, comfortable, and beautifully finished. The quality is exactly what you’d expect from Raymond Weil; elegant, precise, and timeless. What made the experience even better was the outstanding service at Berry’s. I arrived about fifteen minutes before closing, and at no point did I feel rushed or pressured. The gentleman who assisted me was patient, knowledgeable, and genuinely focused on making sure everything was right. He adjusted the bracelet several times to get the perfect fit, taking real care rather than settling for “good enough.” He also took the time to discuss aftercare; not just for my new Freelancer, but also for my Tissot Le Locle, which I purchased there a few years ago. That level of ongoing attention and relationship-building speaks volumes. The whole process was completely stress-free, professional, and personal. Excellent product, excellent service, and a jeweller that clearly values its customers. I wouldn’t hesitate to return or recommend them.”
Helpful Report
Posted 5 months ago
C Gale
Verified Buyer
“The item was delivered as expected, i saved a lot of money on the purchase but the care taken in gift wrapping was lovely . Excellent servicek”
Helpful Report
Posted 5 months ago
K Dillon
Verified Buyer
“Very helpful staff, great service”
Helpful Report
Posted 5 months ago
E Montgomery
Verified Buyer
“I had extremely professional and efficient service from Jessica Fox! I would certainly recommend your Company based on my positive experience.”
Helpful Report
Posted 5 months ago
M Ali
Verified Buyer
“Next day free delivery.. Excellent responsive customer service.. Free gifts.. What more can I ask for. Highly recommended!”
Helpful Report
Posted 5 months ago
A
Verified Buyer
“Jewelry sent in good time and was as shown in photos. Some additional diagrammatic photos with measurements would be helpful though”
Helpful Report
Posted 5 months ago
R Scicluna
Verified Buyer
“Excellent customer service. Super friendly and efficient.”
Helpful Report
Posted 6 months ago
P Gibson
Verified Buyer
“super efficient from start to finish”
Helpful Report
Posted 6 months ago
N Glanville
Verified Buyer
“I have always wanted an Omega watch, and this particular model, Seamaster Planet Ocean, just felt right for me. I have an old Seamaster, but it's a quartz movement that has long expired. The service was excellant and the watch arrived the next day; But the delivery people didn't notify me, so I had to wait until the monday, but Boy was it worth the wait. I am so pleased with it, I cannot stop looking at it”
Helpful Report
Posted 6 months ago
Berry's Jewellers is rated 4.9 based on 2,492 reviews
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