Berry's Jewellers Reviews

Name: Berry's Jewellers
Address: 62 Albion Street, United Kingdom, 62 Albion Street, United Kingdom, Leeds
Rating: 4.86

4.9 Rating 2,150 Reviews

97 %

of reviewers recommend Berry's Jewellers

4.9

Based on 2,150 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

$Read Berry\'s Jewellers Reviews$

About Berry's Jewellers:

Berry's has been a family run jewellers for over 125 years. During this time it has opened boutiques in Leeds, Newcastle, Nottingham, Hull, York & Windsor. We sell the finest diamond jewellery and luxury watches.

If you are looking for a unique piece of jewellery, why not try our jewellery design service? Our in-house designers can work with an existing piece of jewellery to make a brand new style or create something totally unique from scratch to your own individual specification.

As well as our repairs, cleaning and restorative services we can also help you with valuations and gemological appraisal as part of our comprehensive range of jewellery and watch services.

Visit Website

Phone:

01132454797

Location:

62 Albion Street, United Kingdom,
62 Albion Street, United Kingdom
Leeds
LS1 6AD

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Berry's Jewellers 5 star review on 13th April 2025

170

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service”

Helpful Report

Posted 4 weeks ago

“Excellent customer service when the watch i ordered wasnt in stock. Issue resolved quickly. Thank you”

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Posted 1 month ago

“Great product speedy delivery would recommend”

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Posted 1 month ago

“Excellent jewellers offering products at a competitive price.”

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Posted 1 month ago

“I bought a Cartier santos de Cartier watch recently on line from Berry jewelers. It was very simple and easy to purchase the product and also the customer care department was also very friendly. They sent my gift a watch winder after 14 days at my home address. I am very pleased and looking forward to purchase more products in future. I wish all the success of their business.”

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Posted 1 month ago

“Superb price and quality. Very quick and easy service”

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Posted 1 month ago

“I utilised the online chat for some advice, Lindsay Buckell who I spoke to was extremely helpful and very prompt with a follow up email. She then arranged for the ring to be sent to my local store for ease of viewing. Throughout my email conversations she was polite and extremely effective. Excellent customer service throughout.”

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Posted 1 month ago

“Bought the Gucci Heart ring for my daughter, ordered and delivered swiftly. Kept up to date regarding the order. Nice and easy to deal with.”

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Posted 1 month ago

“Great prices. Excellent selection of earings. Fast delivery. Very happy with my purchase. I will certainly look at their website again, when I want to buy any jewellery.”

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Posted 1 month ago

“I'm afraid my experience has been disappointing. The purchase process was very smooth and delivery worked on time - but when the watch arrived it was clearly the wrong size meaning I had to go to a boutique to have it reset. The accompanying letter said that the date and time had been set ... it hadn't. I was unable to register the watch on Breitling so I'm not sure if the warranty works. Contacting Berry's, I got told to speak to Breitling Boutique in Leeds - I appreciate this is the case but it's confusing. I was told last week this would be fixed so I can register the watch to my online Breitling account - even following an email saying this was sorted, it still isn't. Sorry to give this feedback but I am disappointed with the service given how much money has been spent on this purchase.”

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Posted 1 month ago

“Briliant service. They found something for me that wasn't on their website. It arrived very quickly and very well packes. Second purchase - very pleased. Thank you!”

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Posted 1 month ago

“berrys provide wonderful customer service”

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Posted 1 month ago

“Lee and the team at Newcastle are absolutely fantastic! I am delighted with my purchases and would definitely recommend!”

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Posted 1 month ago

“Amazing service from both Zoe and Danny who went above and beyond to make sure my watch not only caught the next day delivery deadline, but even emailed me in the evening to make sure I got the tracking number and also helped me choose and order an additional strap for my Panerai, using the very welcome E-Gift card. Great service both. *****”

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Posted 1 month ago

“Great service from Karen (in the web team), she went above and beyond to source a rare watch for me. 10 points to Gryffindor!”

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Posted 1 month ago

“First time jewellery shopping with Berry's and couldn't be more happy. From the moment I rang and spoke to Connie in the Windsor Branch about what I was looking for, I knew I was going to get excellent customer service. I wasn't wrong, her attention to detail and patience were exemplary. Would also like to mention Kirsty & Andrew who were very friendly and informative. Everyone was very helpful and I am delighted with my purchases, one happy lady.”

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Posted 1 month ago

“Top quality staff and jewelery. Always helpful. Thank you.”

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Posted 1 month ago

“I recently bought my second watch from Berry's, which was excellent. The watch was dispatched same day as ordered, with the bracelet correctly resized and it arrived the next day. A flawless transaction with a retailer that I highly recommend.”

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Posted 1 month ago

“Ordered a Gucci bracelet would have expected Gucci wrapping and a gift bag especially the amount it cost”

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Posted 1 month ago

“Exceptional service from Zoe, thank you. Buying a piece of jewellery remotely is a very difficult purchase but Zoe sent photos of the item being worn. Decision suddenly made easy.”

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Posted 2 months ago

Berry's Jewellers is rated 4.9 based on 2,150 reviews