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Berry's Jewellers Reviews

4.9 Rating 1,836 Reviews

97 %

of reviewers recommend Berry's Jewellers

Company Reviews

Product Reviews

4.9

Based on 1,836 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

$Read Berry\'s Jewellers Reviews$

About Berry's Jewellers:

Berry's has been a family run jewellers for over 125 years. During this time it has opened boutiques in Leeds, Newcastle, Nottingham, Hull, York & Windsor. We sell the finest diamond jewellery and luxury watches.

If you are looking for a unique piece of jewellery, why not try our jewellery design service? Our in-house designers can work with an existing piece of jewellery to make a brand new style or create something totally unique from scratch to your own individual specification.

As well as our repairs, cleaning and restorative services we can also help you with valuations and gemological appraisal as part of our comprehensive range of jewellery and watch services.

Visit Website

Phone:

01132454797

Location:

62 Albion Street, United Kingdom,
62 Albion Street, United Kingdom
Leeds
LS1 6AD

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Berry's Jewellers 5 star review on 21st April 2024

Berry's Jewellers 5 star review on 6th April 2024

Berry's Jewellers 5 star review on 6th April 2024

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Berry's Jewellers 5 star review on 16th March 2024

Berry's Jewellers 5 star review on 11th February 2024

Berry's Jewellers 5 star review on 13th December 2023

137

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“ordering a watch on the website would be easier if the button to choose bracelet size was described more clearly ,otherwise a prompt service and the parcel was beautifully presented.”

Posted 3 months ago

“Purchased a Cartier watch online for home delivery then take to store for fitting. When taking into store (York) I had hope for more of an experience for my wife who the watch was a gift for. I used Berrys instead of Goldsmiths as hope for a personalised experience. Sadly I had better service in the Omega store in Meadowhall”

Posted 4 months ago

“Throughout the purchase which I made on line the communication was really straightforward as I had a couple of queries before I decided to go ahead that were answered quickly.”

Posted 4 months ago

“Was let down by Watchfinder after taking my deposit for 3 weeks and 2 days before requiring the watch was let down . Berry’s was the go to Cartier dealer and as promised watch was with me before 11am the next day. So glad I opted for a new model and found Berry’s ( 10/10 and will use again )”

Posted 4 months ago

“Excellent!!”

Posted 8 months ago

“Excellent price and service, had a slight issue with the strap but new strap sent out very quickly so all good”

Posted 1 year ago

“Online purchase of an expensive watch, in the end it went well, however I was told that the watch was in stock when I ordered it, and 1 day later was told it was out of stock. Then they could not gurantee that the watch would be back in stock before my wifes birthday. Luckily new stock arrived before the birthday of my wife. Packaging and delivery was good in the end, so no complaints there. I would use them again, but I suspect they are not 100% honest with their stock levels.”

Posted 1 year ago

“Very good Staff very friendly and helpful”

Posted 1 year ago

“Very good, just forgot to send out part of my order. Thankfully this was just the free gift so no real issue as the actual present arrived on time.”

Posted 1 year ago

“Overpriced”

Posted 1 year ago

“Service seemed good and the item arrived Quickly. bought a pretty expensive Watch, was surprised all of the protect stickers had been removed and a couple of weeks later, still waiting on the complementary gift.”

Posted 1 year ago

“Very helpful , pleased with my ring”

Posted 2 years ago

$Read Berry\'s Jewellers Reviews$

Thanks very much for the 5 star review! We look forward to seeing you in store again soon.

Posted 2 years ago

“Great products. Good service”

Posted 2 years ago

$Read Berry\'s Jewellers Reviews$

Dear Tom, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.

Posted 2 years ago

“Was good experience considering an online retailer rep was attentive and made reservation for item to delivered to my place of work”

Posted 2 years ago

$Read Berry\'s Jewellers Reviews$

Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.

Posted 2 years ago

“Very good”

Posted 2 years ago

$Read Berry\'s Jewellers Reviews$

Dear Tina, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.

Posted 2 years ago

“Excellent choice of goods. Easy to navigate website and secure postage. Simple all the way through.”

Posted 2 years ago

“The watch delivery to Hong Kong was very quick with only around 1 weeks lead time. The package and all stuffs looks perfectly fine. Only one thing that the website doesn't update the tracking and delivery information which the delivery was suddenly arrived at my door and I got surprised by that.”

Posted 2 years ago

$Read Berry\'s Jewellers Reviews$

Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future. Your feedback has been forwarded on. Thanks again.

Posted 2 years ago

“Bought a Gucci bracelet from them. Item posted in 2 days instead of the next day as promoted in the website, a bit disappointing. And the wrapping isn’t that nice compared to what Gucci offered. But item is nice is still quite quick delivery compared to other companies. I would still buy again from them if item is for myself. But I wouldn’t buy a gift from them unless I do the gift wrapping by myself”

Posted 2 years ago

“Purchased a Bvlgari gold ring. On receipt found heavy scratches on the inner of the ring. Ring was returned for a replacement, but when the " replacement" arrived it was found to be not a replacement but the original ring refurbished. After a conversation with Berrys a suitable conclusion was reached. The office manager was extremely helpful. Return postage was refunded.”

Posted 2 years ago

“Got the Heart Gucci necklace & earrings - they are perfect”

Posted 2 years ago

$Read Berry\'s Jewellers Reviews$

Dear Claire, Thanks so much for your kind review, we're glad the items were well received.

Posted 2 years ago

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Berry's Jewellers is rated 4.9 based on 1,836 reviews