Berry's Jewellers Reviews

Name: Berry's Jewellers
Address: 62 Albion Street, United Kingdom, 62 Albion Street, United Kingdom, Leeds
Rating: 4.86

4.9 Rating 2,261 Reviews

97 %

of reviewers recommend Berry's Jewellers

4.9

Based on 2,261 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

$Read Berry\'s Jewellers Reviews$

About Berry's Jewellers:

Berry's has been a family run jewellers for over 125 years. During this time it has opened boutiques in Leeds, Newcastle, Nottingham, Hull, York & Windsor. We sell the finest diamond jewellery and luxury watches.

If you are looking for a unique piece of jewellery, why not try our jewellery design service? Our in-house designers can work with an existing piece of jewellery to make a brand new style or create something totally unique from scratch to your own individual specification.

As well as our repairs, cleaning and restorative services we can also help you with valuations and gemological appraisal as part of our comprehensive range of jewellery and watch services.

Visit Website

Phone:

01132454797

Location:

62 Albion Street, United Kingdom,
62 Albion Street, United Kingdom
Leeds
LS1 6AD

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Berry's Jewellers 5 star review on 9th September 2025

R Kumar Shetty Ulthoor

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The product arrived quick and the product is fine just the box has what looks like a big bleach stain on it which is disappointing.”

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Posted 3 days ago

“Faultless customer service and Karen was great to deal with. Very efficient.”

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Posted 3 days ago

“Delighted with the quality of the necklace and pleased with the very quick delivery. Would shop again with Berry's Jewellers.”

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Posted 4 days ago

“Fantastic online buying experience. Purchased my Zenith pilot watch at a great price. Fast delivery and great aftersales. Definitely would recommend Berrys for purchases and informative help. Cheers Danny for everything 👍”

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Posted 5 days ago

“Super friendly people to do business with. Great choices and great offers”

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Posted 6 days ago

“GREAT SERVICE”

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Posted 6 days ago

“Lee and the wider Newcastle team were fantastic to deal with in the recent purchase of a timepiece. Lee was incredibly patient and attentive, with a no sales pressure attitude, in ensuring that the watch chosen was the best choice for the purpose for which it was acquired to serve. Lee and Nick were also incredibly helpful in sourcing an additional alligator strap to increase the versatility of the watch. The Berrys teams provided a faultless and professional service throughout, we will definitely be back for future purchases.”

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Posted 6 days ago

“everything was as promised and easy. delivery on time great service”

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Posted 1 week ago

“Excellent service from Max, very informative, polite and knowledgeable when I came in to replace a watch bracelet on an Omega watch. Would happily recommend to anyone.”

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Posted 1 week ago

“Arrived next day, nicely pack , good communication and a beautiful omega to my collection”

Berry's Jewellers 5 star review on 8th November 2025

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Posted 1 week ago

“Great service from purchase to delivery. Will be using for future purchases.”

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Posted 1 week ago

“I’ve now bought three watches from Berry’s and would never buy from anywhere else. Lee and the whole team in the Newcastle store are excellent - great communicators, always helpful and knowledgeable, and just very decent people! They recently managed to track down for me the last brand new piece of a globally discontinued model. Though it was a complex process (due to the manufacturer), they solved it and successfully delivered. I wouldn’t hesitate to recommend Berry’s in Newcastle to anyone looking to buy a great watch or special jewellery. Thank you!”

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Posted 2 weeks ago

“Rod from Commercial Street in Leeds was incredibly helpful, efficient, and friendly. He assisted me with my purchase and kindly arranged postage to Scarborough. Excellent customer service , thank you very much!”

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Posted 2 weeks ago

“I ordered an eternity ring online. But unfortunately is was far too big. I decided to return the ring in person. I was invited into the store on Commercial Street, Leeds. I was then greeted by Emma, she was extremely friendly and polite. We discussed the return of the online purchase and another replacement ring. Emma showed me rings that were a more suitable fit for my engagement ring, that was also purchased along with my wedding ring from Berrys in Leeds. Emma gave me her full attention and was extremely knowledgeable. I wasnt rushed and was given every opportunity to try on many different rings. Once I made my choice the ring was beautifully packaged up by Emma. She also told me she would communicate with the online department. Explain the reason for the return and that I had purchased in store. Upon returning home I received notification of a credit for the online purchase. I would like to thank Emma, she made me feel at ease. She was friendly, professional, helpful and a very nice lady. I would definitely purchase from Berrys again in the future. Thank you Emma.”

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Posted 2 weeks ago

“The earrings I ordered arrived in perfect condition, very well wrapped and beautiful packaging. It felt like opening a Christmas gift. There was a delay in delivery, but that was nothing to do with berries. It was the postal system cause the issue. Would happily recommend.”

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Posted 2 weeks ago

“Great service from berry’s , I received my item on time and beautifully packaged . I ordered the wrong size bracelet and they were so helpful and adjusted it for me as soon as I explained the situation . Absolutely fabulous customer service”

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Posted 2 weeks ago

“The Lalique pendant I purchased is beautiful & packaged so nicely Berry’s is such a lovely shop”

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Posted 4 weeks ago

“Outstanding customer service, not only for me as a paying customer, but as other people visited the store and maybe asked for things which Berry’s could not offer, the staff were happy to recommend other local jewellers who could help. Great store”

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Posted 4 weeks ago

“Great service”

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Posted 1 month ago

“love the pendant but have seen it cheaper in John Lewis and another jeweller had it £50 cheaper, so a bit disappointing!!”

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Posted 1 month ago

Berry's Jewellers is rated 4.9 based on 2,261 reviews