Berry's Jewellers Reviews

Name: Berry's Jewellers
Address: 62 Albion Street, United Kingdom, 62 Albion Street, United Kingdom, Leeds
Rating: 4.86

4.9 Rating 2,364 Reviews

97 %

of reviewers recommend Berry's Jewellers

4.9

Based on 2,364 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

$Read Berry\'s Jewellers Reviews$

About Berry's Jewellers:

Berry's has been a family run jewellers for over 125 years. During this time it has opened boutiques in Leeds, Newcastle, Nottingham, Hull, York & Windsor. We sell the finest diamond jewellery and luxury watches.

If you are looking for a unique piece of jewellery, why not try our jewellery design service? Our in-house designers can work with an existing piece of jewellery to make a brand new style or create something totally unique from scratch to your own individual specification.

As well as our repairs, cleaning and restorative services we can also help you with valuations and gemological appraisal as part of our comprehensive range of jewellery and watch services.

Visit Website

Phone:

01132454797

Location:

62 Albion Street, United Kingdom,
62 Albion Street, United Kingdom
Leeds
LS1 6AD

Write Your review

Tell us how Berry's Jewellers made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Berry's Jewellers 5 star review on 26th January 2026

183

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant customer service!!!! Couldn’t do enough for me to help. Will definitely be back.”

Helpful Report

Posted 2 hours ago

“I like how berrys have a selection of design jewellery but there stock is minimal”

Helpful Report

Posted 14 hours ago

“Watch purchased online arrived on time and as advertised”

Helpful Report

Posted 21 hours ago

“I recently purchased a Raymond Weil Freelancer 42mm black dial with two-tone bracelet from Berry's Jewellers, and I honestly couldn’t be happier, both with the watch and the service. From the moment I opened the box, the watch made a strong impression. The black dial is clean, sharp, and easy to read, giving it a refined and modern look without being flashy. The contrast between the black dial and the two-tone bracelet is perfectly balanced; professional and stylish, and versatile enough for work, formal occasions, or everyday wear. The 42mm case size has real presence without feeling oversized, and the bracelet feels solid, comfortable, and beautifully finished. The quality is exactly what you’d expect from Raymond Weil; elegant, precise, and timeless. What made the experience even better was the outstanding service at Berry’s. I arrived about fifteen minutes before closing, and at no point did I feel rushed or pressured. The gentleman who assisted me was patient, knowledgeable, and genuinely focused on making sure everything was right. He adjusted the bracelet several times to get the perfect fit, taking real care rather than settling for “good enough.” He also took the time to discuss aftercare; not just for my new Freelancer, but also for my Tissot Le Locle, which I purchased there a few years ago. That level of ongoing attention and relationship-building speaks volumes. The whole process was completely stress-free, professional, and personal. Excellent product, excellent service, and a jeweller that clearly values its customers. I wouldn’t hesitate to return or recommend them.”

Helpful Report

Posted 1 day ago

“The item was delivered as expected, i saved a lot of money on the purchase but the care taken in gift wrapping was lovely . Excellent servicek”

Helpful Report

Posted 2 days ago

“Very helpful staff, great service”

Helpful Report

Posted 5 days ago

“I had extremely professional and efficient service from Jessica Fox! I would certainly recommend your Company based on my positive experience.”

Helpful Report

Posted 1 week ago

“Next day free delivery.. Excellent responsive customer service.. Free gifts.. What more can I ask for. Highly recommended!”

Helpful Report

Posted 1 week ago

“Jewelry sent in good time and was as shown in photos. Some additional diagrammatic photos with measurements would be helpful though”

Helpful Report

Posted 1 week ago

“Excellent customer service. Super friendly and efficient.”

Helpful Report

Posted 1 week ago

“super efficient from start to finish”

Helpful Report

Posted 1 week ago

“I have always wanted an Omega watch, and this particular model, Seamaster Planet Ocean, just felt right for me. I have an old Seamaster, but it's a quartz movement that has long expired. The service was excellant and the watch arrived the next day; But the delivery people didn't notify me, so I had to wait until the monday, but Boy was it worth the wait. I am so pleased with it, I cannot stop looking at it”

Helpful Report

Posted 1 week ago

“I ordered my Panerai Luminor watch on the Thursday and by the Friday morning my new watch had arrived via next day delivery in pristine condition. The whole process was seamless and will most definitely be using Berry’s Jewellers again in the future! Outstanding service and made it a fantastic buying experience! Thank you!”

Helpful Report

Posted 1 week ago

“Great jewellers and service. Highly recommend!”

Helpful Report

Posted 1 week ago

“very fast delivery, great product”

Helpful Report

Posted 1 week ago

“It was my first time using Berry's ,I will certainly be using your store again, its always a bit worrying buying online but the process was quick and seamless, Danny was a great help and answered all my questions, I was kept up to date with delivery. Thank you.”

Helpful Report

Posted 1 week ago

“Pleasure to deal with Danny. This is the second Panerai I have purchased from you. Will be back in 12 months for the Santos XL.”

Berry's Jewellers 5 star review on 11th February 2026

Helpful Report

Posted 2 weeks ago

“Lee in the Newcastle Branch has been brilliant. The Longines watch i was looking for was not available. Lee contacted the Longines rep who explained that it was completely sold out. Lee then sourced a similar Longines watch which he ordered for me to look at. He kept me up to date advising when it arrived at the store. Lee was very helpful throughout and very knowledgeable. I now have a beautiful, automatic Longines watch. Many thanks Lee, amazing service.”

Helpful Report

Posted 2 weeks ago

“Berrys is by far the best jewellers I have ever used. I have been using them since 2019 and will continue to do so. They were recommended to me from a friend which kind of says it all.”

Helpful Report

Posted 2 weeks ago

“All round fantastic experience. Availabilty, price, online ordering ease, efficiency, tracking to delivery. Couldn't fault Berry's.”

Helpful Report

Posted 2 weeks ago

Berry's Jewellers is rated 4.9 based on 2,364 reviews