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Berry's Jewellers Reviews

4.9 Rating 2,515 Reviews
97 %
of reviewers recommend Berry's Jewellers
4.9
Based on 2,515 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Berry\'s Jewellers Reviews

About Berry's Jewellers:

Berry's has been a family run jewellers for over 125 years. During this time it has opened boutiques in Leeds, Newcastle, Nottingham, Hull, York & Windsor. We sell the finest diamond jewellery and luxury watches.

If you are looking for a unique piece of jewellery, why not try our jewellery design service? Our in-house designers can work with an existing piece of jewellery to make a brand new style or create something totally unique from scratch to your own individual specification.

As well as our repairs, cleaning and restorative services we can also help you with valuations and gemological appraisal as part of our comprehensive range of jewellery and watch services.

Visit Website

Phone:

1132010512

Email:

customerservice@berrysjewellers.co.uk

Location:

62 Albion Street, United Kingdom,
62 Albion Street, United Kingdom
Leeds
LS1 6AD

Write Your review

Anonymous
Anonymous  // 01/01/2019
“Communication was excellent, advised of boutique edition (IWC pilot chrono 41mm Miramar) watch as it became available and dispatched and delivered on the day requested. Couldn’t have asked for better service.”
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Posted 13 hours ago
“Excellent product and Service”
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Posted 2 days ago
“Goods arrived very quickly. Perfect for the person they were purchased for”
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Posted 3 days ago
“Reasonable price. Beautifully wrapped. Lovely earrings. Rapid delivery.”
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Posted 1 week ago
“Service was good only issue I had to have the bracelet resized at a jewellers in town despite specifically asking for it to be done at point of sale.”
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Posted 1 week ago
“Bought an Omega online - used local store to have the bracelet sized - great people - extremely helpful and friendly - will be back”
Berry's Jewellers 5 star review on 10th September 2026
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Posted 2 weeks ago
“Lovely products at great prices”
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Posted 2 weeks ago
“Very good service from Jess on the online Team, watch dispatched and delivered in 24 hours as promised and all beautifully wrapped/packed.”
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Posted 2 weeks ago
“5/9/26 we were in York for the day celebrating my wife’s birthday, when passing Berry’s Jewellers we saw a lady’s omega watch which we were interested in, Max opened the door to ourselves, he was so friendly and professional, he spent so much time showing us a variety of both Omega and Tudor watches and never made us feel as though we were never taking to much of his time. We were offered a beverage while we were looking . We felt so at ease and he also give us plenty of information on each watch, this was helpful to my wife choosing a different Omega watch from the one she previously liked. We would like to thank Max for never making us feel we had to purchase any of the watches we were looking at. I would also like to say the rest of the staff who was working was so very friendly. I would recommend your shop in York to family and friends as it was a lovely experience”
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Posted 2 weeks ago
“Watch arrived in good shape”
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Posted 2 weeks ago
“From first point of contact to receiving the Cartier for my wife the whole experience was outstanding, nothing to much trouble including the extra links that I have asked for. Two more watches received today.”
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Posted 2 weeks ago
“Great service”
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Posted 3 weeks ago
“Very good service , fast delivery . Very pleased!”
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Posted 3 weeks ago
“Great selection of watches on the website. Delivery of the order was discussed and item was delivered on the day requested. Email correspondence confirming details, delivery dates etc were very helpful. Many thanks”
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Posted 3 weeks ago
“Kim, from the Leeds store, picked up my query and was extremely helpful, responsive and communicative which I really appreciated. It was easy to place my order remotely and my bracelet arrived the next morning. It’s the second time that I have been impressed with the service from Berry’s having previously bought a necklace from the York store. There was a subsequent issue with it which was promptly and efficiently resolved. It seems to me that excellent service can be hard to find these days so when you do experience it, it’s a very nice positive feeling and you’re so much more likely to be a returning customer.”
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Posted 4 weeks ago
“Always reliable with a wonderful customer service”
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Posted 4 weeks ago
“Brought a lovely watch for my daughter’s graduation on becoming a Solicitor. A very good service with next day delivery. Would highly recommend.”
Berry's Jewellers 5 star review on 25th August 2026
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Posted 4 weeks ago
“Spoke over the the phone to extremely helpful lady who was fantastic,delivery came the next day”
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Posted 1 month ago
“Exceptional service from a very knowledgeable and friendly team-Thankyou”
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Posted 1 month ago
“Very quick and efficient service and great after sales care.”
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Posted 1 month ago
Berry's Jewellers is rated 4.9 based on 2,515 reviews