Berry's Reviews

4.86 Rating 1,191 Reviews
97 %
of reviewers recommend Berry's
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
Accurate And Undamaged Orders
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.94 out of 5
Read Berry\'s Reviews

About Berry's:

Berry's has been a family run jewellers for over 110 years. During this time it has opened boutiques in Leeds, Hull, Newcastle, Nottingham, York & Windsor.

If you are looking for a totally unique piece of jewellery, why not try our jewellery design service. Our in-house designers can work with an existing piece of jewellery to make a brand new style or create something totally unique from scratch to your own individual specification.

As well as our repairs, cleaning and restorative services we can also help you with valuations and gemmological appraisal as part of our comprehensive range of jewellery and watch services.

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62 Albion Street, United Kingdom

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Lovely delicate bracelet. Quick service too and will be receiving my free jewellery case soon.
Berry's 5 star review on 12th May 2021
Posted 1 day ago
I bought a beautiful watch online, if was with me the next day as promised and well packaged. I had a query about the size of the watch and so called up to ask about exchange policies. I had a really nice professional yet personal conversation with an extremely helpful gentleman. I came off the phone smiling and wondering who he was so I googled to find out that it was Jeffery Walton one of the owners! If customer service starts from the top like this then its obvious why Berrys is so successful.
Posted 1 day ago
Ordered item on Sunday night received it Monday lunchtime and resent to Guernsey on Monday afternoon and received there on Tuesday. Excellent service all round. Thank you
Posted 2 days ago
I bought a preowned Audemars Piguet from Oliver Walton. I could not get to see the watch in person but Oliver kindly sent me more photographs of it and was very helpful on the phone. The watch itself is stunning and just as good, if not better, than described. I paid online at 12 noon and the watch arrived at 8.30 the next day. Beautifully packaged and of course telling the correct time and date just as you would expect. For a major purchase like this you need a firm that you can rely on and Berry’s is just that. Sheer delight. Highly recommended.😍
Posted 2 days ago
great service and beautiful watch, special delivery next day
Posted 3 days ago
Great support, very patient, very knowledgeable, would thoroughly recommend.
Posted 4 days ago
We ordered a beautiful eternity ring online and were not only over the moon with the ring, but with the service too. Berry's sent us a ring size guide to print so we could make sure we were ordering the right size and on ordering delivery was super fast. We couldn't have asked for more. Thank you.
Posted 5 days ago
Lovely watch was missing printed manual but was told breilting didnot provide them any longer and electronic copy instead
Posted 5 days ago
The service was second to none! Helpful, friendly and knowledgeable advice. Chinda was great...many sales people could learn from this guy. No pushy approach just solid advice. Thank you!
Posted 5 days ago
Thank so much, you’re very helpful. 🙂
Posted 1 week ago
Very expeditious service. Watch was well packed. Shipped to me in the US and received within 10 days. Will definitely buy from them again.
Berry's 5 star review on 4th May 2021 Berry's 5 star review on 4th May 2021
Posted 1 week ago
I went to the Omega Boutique in Leeds and spoke at length with Chinda Jim. The advice, service and attention to detail was superb despite my very modest purchase. Fantastic to speak someone who really knows watches. I will definitely consider them for my next big purchase.
Posted 1 week ago
Very good price and quick delivery
Posted 1 week ago
Fantastic service from Chinda in a relaxing atmosphere. Incredibly helpful and hugely knowledgeable about all the watch brands I was looking at. Most importantly no 'hard selling' techniques and very competitive price. I will definitely return when it comes to buying another watch
Posted 1 week ago
I recently purchased a Mont Blanc online as a birthday gift for my sister. Good selection and excellent value with a 10%discount. Easy to order with prompt delivery and well packaged. I hope she likes it!
Posted 1 week ago
Excellent and thorough service from Chinda who has excelled in accommodating me on a very quick timescale. He always replied to my emails with great speed and couldn’t have done more.
Posted 1 week ago
We visited Berry's No1 Stonegate in York yesterday. My husband has wanted an Omega watch for quite some time and has done a lot of research, looked through many shop windows but we have never actually tried any on. We received a really warm welcome from Michael and the team. Michael was very informative and really listened to my husbands desire in what he wanted in the Omega. Michael presented an array of options but at no point did we ever feel any peer pressure or obligation to commit to a purchase. The whole experience was fantastic, and speaking quite honestly, was an added reason why we chose to finally bite the bullet and buy the watch! We purchased the Omega Globemaster Annual Calendar, my husband is over the moon and we will definitely be returning customers of Berry's No1 York. Thank you again to Michael and the team for an outstanding customer experience.
Posted 1 week ago
Extremely happy with the service provided and a big thank you to Oliver Watson for all the help which he provided with patience and professionalism , I wish every company to have someone like Oliver ⭐️⭐️⭐️⭐️⭐️
Posted 1 week ago
Bought a Cartier watch online with a great special deal, arrived via royal mail special delivery very quickly and with a personally signed note from the packer. Would but from again easily.
Berry's 5 star review on 30th April 2021
Posted 1 week ago
Bought a new Breitling from Berry's, great friendly service, nothing was too much trouble for them all, what a great experience, would highly recommend a visit if you fancy a new watch *****
Posted 2 weeks ago
Berry's is rated 4.86 based on 1,191 reviews