Berry's Jewellers Reviews

4.9 Rating 1,846 Reviews
97 %
of reviewers recommend Berry's Jewellers
4.9
Based on 1,846 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Berry\'s Jewellers Reviews

About Berry's Jewellers:

Berry's has been a family run jewellers for over 125 years. During this time it has opened boutiques in Leeds, Newcastle, Nottingham, Hull, York & Windsor. We sell the finest diamond jewellery and luxury watches.

If you are looking for a unique piece of jewellery, why not try our jewellery design service? Our in-house designers can work with an existing piece of jewellery to make a brand new style or create something totally unique from scratch to your own individual specification.

As well as our repairs, cleaning and restorative services we can also help you with valuations and gemological appraisal as part of our comprehensive range of jewellery and watch services.

Visit Website

Phone:

01132454797

Location:

62 Albion Street, United Kingdom,
62 Albion Street, United Kingdom
Leeds
LS1 6AD

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Berry's Jewellers 5 star review on 21st April 2024
A Brotherton
Berry's Jewellers 5 star review on 6th April 2024
S Hall
Berry's Jewellers 5 star review on 6th April 2024
S Hall
Berry's Jewellers 5 star review on 3rd April 2024
K Anastasova
Berry's Jewellers 5 star review on 16th March 2024
K Sriklung
Berry's Jewellers 5 star review on 11th February 2024
A
Berry's Jewellers 5 star review on 13th December 2023
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137
Anonymous
Anonymous  // 01/01/2019
All perfect. Customer team very supportive.
Helpful Report
Posted 10 months ago
Perfect watch
Helpful Report
Posted 10 months ago
I have used Berrys previously for advice and information at a local location so was comfortable making a purchase online. Berrys had the right watch at the right time and price i was looking for, online ordering and payment was a breeze,I had my Omega the next working day. Free gift was despatched at the usual 2 weeks after purchase date and received, again, next working day. Great, smooth experience, I would easily purchase again! Seamless, painless purchase with nice follow up email and a personal touch
Berry's Jewellers 5 star review on 27th June 2023
Helpful Report
Posted 10 months ago
Berry’s Jewellers were amazing they made the whole experience easy and enjoyable. Very quick to respond. Danny Burnell was brilliant and was very helpful.
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Posted 10 months ago
First class service again! I have been a customer at the Newcastle Berry’s shop for over 20 years and have bought numerous watches and other jewellery. I put my name down for one of the green Omega Diver 300 watches last year, knowing I wasn’t top of the list. Nick gave me a call recently, to say they had one in stock on a green rubber strap, just what I was after. I wanted to check out the colour so I went in and viewed the watch with Lee and I purchased it on the spot. Their attention to detail and customer service can’t be beaten. I would definitely recommend Berry’s and I’ll be back again soon!
Helpful Report
Posted 10 months ago
Ear rings are excellent
Helpful Report
Posted 10 months ago
First class service! I contacted Berry’s as the watch I’d purchased had a problem with it, Danny immediately arranged for me to return the watch, a replacement was sent out and I was refunded my return postage as promised. I would definitely recommend Berry’s
Helpful Report
Posted 10 months ago
Excellent service! Simple process, watch arrived in less than 24 hrs and my wife is very happy with her gift!
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Posted 10 months ago
Cannot fault their customer service.
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Posted 10 months ago
Second time I have ordered from Berry’s and everything was excellent once again. Thank you
Helpful Report
Posted 10 months ago
Fantastic service and quick delivery.
Helpful Report
Posted 10 months ago
Great service, no hassle, ordered and delivered very quickly
Helpful Report
Posted 10 months ago
Fabulous service, amazing choice and good value luxury
Helpful Report
Posted 10 months ago
A family run company which has grown to become one of the UK’s largest independent jewellery chains yet somehow managed to retain the family business ethos and feel. The great and ever expanding selection of brands and a friendly, knowledgable sales team have meant Berry’s are always my first port of call.
Helpful Report
Posted 10 months ago
Really good quality jewellery and friendly staff. Nice touch with the unexpected gift wrapping. Will definitely shop here again.
Helpful Report
Posted 10 months ago
I took my Panerai for a service with Berry's in the Victoria quarter. I have to say that the service I received from Samantha and all the team was excellent!As normal the service with Panerai raised a number of question.The communication and attention to detail showed a real interest in my watch and what I wanted to achieve and what shone through was that Berry's really cared!So often these days we get bad service from companies who don't know or care about the products or people they are dealing with this was certainly not the case with Berry's! Thanks for a great service experience!
Helpful Report
Posted 10 months ago
I spoke to Berry’s in Newcastle 3 days ago regarding a watch I liked. Unfortunately they did not have it in the Newcastle store but did have it in Hull. Within 24 hours they had the watch sent to the Newcastle store for me to view. I went today and bought the watch. It’s stunning and Tina and Lee from the Newcastle store reminded me today what excellent customer service looks like. Something that is all too often forgotten in this day and age of internet purchasing . Something one of their neighbouring stores failed to grasp! Thanks Tina and Lee for a superb experience today. I love my watch and will be telling everyone where I bought it. Thank you.
Helpful Report
Posted 11 months ago
Buying my new IWC watch from Lee in the Newcastle store was an absolute pleasure. Couldn’t recommend Berry’s enough. Also shout out to Nick who was really helpful as well.
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Posted 11 months ago
Thanks, the purchase process was good, easy to use and assistance was rapid and effective
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Posted 11 months ago
Excellent service, speedy and reliable. Would definitely purchase from Berry's again
Helpful Report
Posted 11 months ago
Berry's Jewellers is rated 4.9 based on 1,846 reviews