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Berry's Jewellers Reviews

4.9 Rating 2,492 Reviews
97 %
of reviewers recommend Berry's Jewellers
Company Reviews Product Reviews
1,741
 Metrics Info
4.9
Based on 2,492 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Berry\'s Jewellers Reviews

About Berry's Jewellers:

Berry's has been a family run jewellers for over 125 years. During this time it has opened boutiques in Leeds, Newcastle, Nottingham, Hull, York & Windsor. We sell the finest diamond jewellery and luxury watches.

If you are looking for a unique piece of jewellery, why not try our jewellery design service? Our in-house designers can work with an existing piece of jewellery to make a brand new style or create something totally unique from scratch to your own individual specification.

As well as our repairs, cleaning and restorative services we can also help you with valuations and gemological appraisal as part of our comprehensive range of jewellery and watch services.

Visit Website

Phone:

01132454797

Location:

62 Albion Street, United Kingdom,
62 Albion Street, United Kingdom
Leeds
LS1 6AD

Write Your review

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M Hutchison
Verified Reviewer
“I ordered my Panerai Luminor watch on the Thursday and by the Friday morning my new watch had arrived via next day delivery in pristine condition. The whole process was seamless and will most definitely be using Berry’s Jewellers again in the future! Outstanding service and made it a fantastic buying experience! Thank you!”
Helpful Report
Posted 6 months ago
C Pugh
Verified Buyer
“Great jewellers and service. Highly recommend!”
Helpful Report
Posted 6 months ago
A
Verified Buyer
“very fast delivery, great product”
Helpful Report
Posted 6 months ago
J Archibald
Verified Buyer
“It was my first time using Berry's ,I will certainly be using your store again, its always a bit worrying buying online but the process was quick and seamless, Danny was a great help and answered all my questions, I was kept up to date with delivery. Thank you.”
Helpful Report
Posted 6 months ago
D LEISHMAN
Verified Buyer
“Pleasure to deal with Danny. This is the second Panerai I have purchased from you. Will be back in 12 months for the Santos XL.”
Berry's Jewellers 5 star review on 11th February 2026
Helpful Report
Posted 6 months ago
L
Verified Reviewer
“Lee in the Newcastle Branch has been brilliant. The Longines watch i was looking for was not available. Lee contacted the Longines rep who explained that it was completely sold out. Lee then sourced a similar Longines watch which he ordered for me to look at. He kept me up to date advising when it arrived at the store. Lee was very helpful throughout and very knowledgeable. I now have a beautiful, automatic Longines watch. Many thanks Lee, amazing service.”
Helpful Report
Posted 6 months ago
S Wright
Verified Buyer
“Berrys is by far the best jewellers I have ever used. I have been using them since 2019 and will continue to do so. They were recommended to me from a friend which kind of says it all.”
Helpful Report
Posted 6 months ago
P Edwards
Verified Buyer
“All round fantastic experience. Availabilty, price, online ordering ease, efficiency, tracking to delivery. Couldn't fault Berry's.”
Helpful Report
Posted 6 months ago
G Howard
Verified Buyer
“Amazing service and very quick delivery.”
Helpful Report
Posted 6 months ago
C Stokes
Verified Buyer
“Diamond stud earrings beautifully packaged Thankyou”
Helpful Report
Posted 6 months ago
M Taylor
Verified Buyer
“I ordered my item and was delivered the following day. They were a special gift for a friends 50th birthday so was happy they arrived so quickly and was kept updated all the way to being received”
Helpful Report
Posted 6 months ago
K
Verified Reviewer
“Myself and husband both got our new Cartier watches from berry’s online. The service was 10/10 Danny was fantastic with any enquiry we had. We both would recommend”
Helpful Report
Posted 6 months ago
I Maeers
Verified Buyer
“My point of conatct prompt and made my transaction easy.”
Helpful Report
Posted 6 months ago
A
Verified Buyer
“I recently purchased a Grand Seiko watch. It was in the sale but listed a brand new. When it arrived, unfortunately the strap was not new and I guess this was an ex-display piece. Contacted Berrys straight away and greeted by Danny who offered a £250 refund, which was enough for a new strap. Overall good service, but this must be taken into account when listing watches for sale in the future. And honestly, I do love the watch!”
Helpful Report
Posted 6 months ago
S
Unverified Reviewer
“Great communication throughout the entire sales process, from initial product enquiries to after sales care. Berry’s make a point of ensuring that you’re happy with your buying experience. I couldn’t be happier with the service and the product I received.”
Helpful Report
Posted 6 months ago
S
Verified Reviewer
“I have used numerous jewellers over the years until I came across Berrys in 2019 through a customer recommendation. What a difference !!. I have now made 3 what I call significant purchases. Each sale has been handled with professionalism and courtesy. My first purchase was from the store in York. Absolutely first class. The other two have Been online. Danny Burnell has been an absolute pleasure to deal with. He sets out right from the start to get you the purchase of your dreams. I will continue to shout Berrys praises from the rooftops snd recommend them to everyone. Well done. Its been a real pleasure.”
Helpful Report
Posted 6 months ago
P
Verified Reviewer
“Recently purchased a statement necklace piece in the Georg Jensen Moonlight Grapes range from Berry's. Wow, the service was outstanding - easy online ordering, super-quick dispatch, gift wrapped, tracked delivery, what's not to like! 🤷‍♂️”
Helpful Report
Posted 6 months ago
A
Verified Buyer
“Excellent online service and telephone assistance”
Helpful Report
Posted 6 months ago
A McIntyre
Verified Buyer
“Great service, prompt delivery and the all important good price.”
Helpful Report
Posted 6 months ago
G Willoughby
Verified Buyer
“I have used Berry’s for a number of purchases. The service has always been excellent. Made purchases online and in person at the Windsor branch. They procured a replacement strap for my IWC and when I collected they fitted the strap for free. They also fitted the extra link in my Omega Speed Master for free and I didn’t even purchase the watch there. They will be my first point of contact when purchasing jewellery or a watch”
Helpful Report
Posted 6 months ago
Berry's Jewellers is rated 4.9 based on 2,492 reviews
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