“Bought a Monolith BBQ Guru Edition a couple of years ago. It has proved to be a great bit of kit, really well made. Good price and since then excellent after sales service. Many thanks indeed! Richard”
“In July I ordered a Cadac BBQ prior to going away for a weeks caravanning at the end of August, whilst using the BBQ I noticed that the thermometer wouldn’t go above 100C and last Sunday sent an email to Dawsons Department Store informing them of the problem, after giving them the serial number and a photo of the part in question this morning they have contacted Cadac and this afternoon informed me that a new part is being dispatched by Cadac direct to me. This is exceptional service by Dawsons which I would like to thank them for”
“I ordered various Yeti items,
They all arrived in perfect well wrapped condition and the prices were very good,
I wouldn't hesitate using this company again and would recommend them 100%.”
“The BBQ package I ordered was excellent value. Delivery efficient and kept informed. Assembly easy and ready for use. Included in the package was a starter kit which was very useful. I would use this company again.”
“Purchased a bbq and accessories to the value of just over £1000 and booked delivery approximately 1 week after the order as I could take the day off work to accept the delivery and build the bbq. The delivery company gave me a time slot of between 12:30 and 14:30. At 16:30 i rang BBQWorld to ask them to chase it as it hadn't arrived and they rang back saying that it would be with me within the hour. It never came and I felt that I had been fobbed off to a time after they had closed so that I couldn't ring up to complain. I duly cancelled the order. Sadly I need to now take 40kg of accessories (that arrived seperately) to the post office to return. They have also stated that they will refund me when they receive the items back. Four days after cancelling the order the delivery company rang asking me if I could re-book the delivery. I again wrote to BBQ world and they stated that the delivery company must have been confused and thought they were ringing to confirm the delivery back to store (which they clearly weren't). I currently don't have the BBQ, have never had the BBQ and am still awaiting a refund which I have been given no indication as to when I will receive it.”
“I have bought from BBQ world before and always been happy with the goods supplied and the service.
The Weber cloth’s I ordered this time were exactly as described and the postage was quick.”
“Very happy with the service. I ordered the smoker i wanted at 5 pm on Tuesday and it was delivered 4 pm on Thursday, and I stay in the north of Scotland. I've got it all set up and ready for its first cook. Roll on the ribs 😋”
