“Very good website. Easy ordering process and very quick delivery. This isthe second time I have used BBQ World and have had a very good service indeed on both occasions.”
“Really disappointed in the service I have received so far. Ordered a Ninja Flexflame last week, paid the extra £50 for Saturday delivery. BBQ arrived Saturday however when opening I noted it was badly damaged. Called BBQ World straight away to report it and was requested to email pictures which I sent over straight away. Contacted them Monday and was told they will get to my email when they get to it. Called them Tuesday and was told the exact same thing, they will get to it when they get to it. Still no idea when they plan to send me a replacement and collect the damaged unit. I understand things like this happen but surely you prioritise customers that you have delivered damaged goods to. There is no sense of urgency on their part.”
“Very impressed with the service I got from BBQ World. Ordering was easy as was booking a delivery slot. My BBQ arrived on time and was very well packaged on a pallet. Also the driver was very friendly and helpful.
Highly recommend this company.”
“I'm giving only 3 stars because they did not bother to put the charcoal bag in a proper packaging. The bag arrived with a big cut and a couple of small cuts.”
“Disappointed for a Webber. Box damaged on arrival and looked like it had been re taped up Also, from the diagram it look like there are missing parts. Two inner metal pieces that wedge in a tray, perhaps when cooking chicken. Not clear from the instructions. This was a gift for my daughter, so disappointed.(picture below from instructions not real life).”
“Excellent easy website. Very quick delivery. Made Webber BBQ but not used it as yet. Looking forward to sunny days.
Quality of BBQ excellent and instructions easy to follow.”
