“I received my patio heater quite late having been misplaced by the delivery service.
We were sent another promptly but having just assembled it - we have noticed the base is damaged.”
“Great price great barbecue. Delivered on time as promised. Quite a challenge to assemble but got there in the end. Used it for the first time last night and very pleased with it. Love it!”
“Bought a Webber BBQ which arrived very quickly a couple of hiccups partly my fault but customer service staff were very helpful and got things sorted for me and everything arrived shortly after.
Well done!!!”
“Excellent service. Ordered a Weber gas barbecue on Wednesday at 2.30 and it was delivered to me to the north of Aberdeen
at 12.30 on Thursday. I had it assembled and working just 24 Hours after ordering! Thank-you BBQ World.”
“Products arrived on time bit confused at first as it came on 2 different couriers all arrived well packaged will use the company for other things as the prices are very good”
“After some research, I ordered a Weber BBQ and cover from BBQ World for a very competitive price. The items were despatched within 24 hours (Wednesday). I then received a series of text messages from the Courier (DPD) telling me it would be delivered on Friday, then it didn't happen for some reason, forecast for Sunday, then the BBQ was delivered on Saturday and the cover arrived on the following Monday. A bit messy but it got here !! I built the BBQ but there was a faulty part in the kit on the rail, I have contacted Weber directly and hopefully I will receive a replacement in the next few days. Overall I am very happy with the Weber BBQ, and the price I paid, it was just messy getting it delivered.”
“Bought a Weber gas bbq for my husband for fathers Day. The help line was extremely helpful and patient. I wasn't sure what cover to get and the lady was most helpful. And to add to this, My hubby was so pleased with his present.”
“Delivered BBQ next day and in time for the weekend event. On unpacking I found one of the support legs was slightly damaged ..... had probably taken a knock during transportation. BBQ World responded positively and swiftly and arranged for Weber to send out a replacement part.”
