“The BBQ I received had clearly been opened and possibly had some attempted assembly. This was evident from the opened and taped closed fixture pack, scratches around some screw locations and minor damage to the main housing. All in all not enough to request a return, but disappointing.”
“Good price for a BBQ cover and I got a discount, I would buy from again (this is the second item I’ve bought from them, the first was an interest free repayment scheme for a gas Weber, which was a convenient way to pay for an expensive item.”
“Would have given 5* but after ordering found the same BBQ at John Lewis £50 cheaper. (my fault for not checking but rather annoying) Communications great, Delivery smooth.”
“Bought a Monolith BBQ Guru Edition a couple of years ago. It has proved to be a great bit of kit, really well made. Good price and since then excellent after sales service. Many thanks indeed! Richard”
“In July I ordered a Cadac BBQ prior to going away for a weeks caravanning at the end of August, whilst using the BBQ I noticed that the thermometer wouldn’t go above 100C and last Sunday sent an email to Dawsons Department Store informing them of the problem, after giving them the serial number and a photo of the part in question this morning they have contacted Cadac and this afternoon informed me that a new part is being dispatched by Cadac direct to me. This is exceptional service by Dawsons which I would like to thank them for”
