BBQ World Reviews

Name: BBQ World
Address: 54-56 King Street, 54-56 King Street, Lancashire
Rating: 4.82

4.8 Rating 3,793 Reviews

96 %

of reviewers recommend BBQ World

4.8

Based on 3,793 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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BBQ World 5 star review on 28th November 2023

125

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“New cover for cadec BBQ arrived Quickly and was a good price”

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Posted 2 years ago

“everything was great, would have liked a discount for buying 2 covers for my BBQ”

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Posted 2 years ago

“Selection of premium brand BBQs excellent even if pricey. Delivery service excellent.”

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Posted 2 years ago

“Phoned with a problem with my new q1200 at 4.30 pm to be told by an answerphone we close at 5pm!!!! Really annoying when that happens! Sorted the problem the next morning. However, another query I’m still not convinced about: once I screw the portable gas canister in and use it but it’s not empty can I unscrew it again to disconnect it in transit? Even Weber HQ were vague so would appreciate a definitive response to that. Otherwise all excellent as you tend to be! Hence I use you again!”

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Posted 2 years ago

“Very good service, and helpful when needed.”

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Posted 2 years ago

“Very happy with my order. Whilst the bbq cover itself seems a little overpriced bbq world had the lowest price I could find , delivered very quickly and kept me well informed throughout.”

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Posted 2 years ago

“One corner of the box was worn through and the triangular frame which connects the legs was protruding. Some paint missing from the protruding edge. The BBQ itself is undismayed. My other small gripe is that based on the fact their delivery statement has warnings of unavoidable delays due to ‘you know what’, I had to contact them to obtain confirmation that my (£15) Saturday delivery would take place. Great product, at I think the best price in UK.”

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Posted 2 years ago

“Great price and quick delivery. Will definitely use again.”

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Posted 2 years ago

“Arrived ahead of schedule. Well packed. As described. Fits BBQ correctly. Expensive for what it is. longevity unknown at this stage.”

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Posted 2 years ago

“BBQ delivered well packed up but on a timber pallet, which seems an incredible waste of resource, and requires the customer to get rid of it somehow.”

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Posted 2 years ago

“The first sear grate arrived broken. I phoned up and a replacement was sent without fuss which I received within 48 hrs. Great service but they might like to add extra protection to brittle items like grates!”

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Posted 2 years ago

“My order was processed quickly and arrived as promised. The packaging looked as if it had been resealed raising my concern that it may have been opened before or even re-sold having been returned. However, the contents were all in order with no items missing or any signs of use. I have not been able to use the barbecue as yet, but have no reason to believe it will not perform as advertised.”

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Posted 2 years ago

“very happy with the product, very well made. The only downside was that it arrived with a dent in the hood. So we are now waiting for a reply to the email and photo I sent, to rectify the issue.”

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Posted 2 years ago

“Good selection of goods well priced and speedy delivery”

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Posted 2 years ago

“Excellent, delivery was quick just in time for our BBQ products great as ever. Only gave 4 stars as bags were split”

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Posted 2 years ago

“Ordered a BBQ and a cover. Both were dispatched that day as promised. However, despite both packages arriving at the local DPD depot together, DPD decided only to deliver one, and we had to wait another day for the BBQ itself to arrive. Having said all that the BBQ and cover arrived in perfect condition, and have been extensively used since then”

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Posted 2 years ago

“Superb service”

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Posted 2 years ago

“Staff were very friendly & knowledgeable especially Alison & Ryan. My order was not standard as I live in Northern Ireland & they currently don't deliver outside of Mainland UK but Alison & Ryan went above & beyond to aid me with courier collection (Only small criticism would be the fact I could not collect directly from their warehouse which made things more complicated than they needed to be). My CADAC BBQ is exactly what I wanted & well worth the added complications.”

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Posted 2 years ago

“The BBQ itself looks fabulous and you can tell it's real quality although I haven't cooked on it yet (weather!) But when you spend over £1,000 on a BBQ you don't expect the delivery man to leave it on the pavement outside your house on a pallet. I broke my back last year and am now having aches and pains again. I also have a "blue" pallet that the local tip will not take!”

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Posted 2 years ago

“Very good service and very good communication. Very satisfied overall!”

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Posted 2 years ago

BBQ World is rated 4.8 based on 3,793 reviews