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BBQ World Reviews

4.8 Rating 4,412 Reviews
96 %
of reviewers recommend BBQ World
4.8
Based on 4,412 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read BBQ World Reviews

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Anonymous
Anonymous  // 01/01/2019
Quality cover more heavy duty than the one I got for free with my purchase
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Posted 1 year ago
Excellent service and good value. The only problem was the excessive delivery charge to Northern Ireland.
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Posted 1 year ago
Good price and faultless delivery.
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Posted 1 year ago
Very good! I like the temperature meter and the food was beautifully.
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Posted 1 year ago
Good delivery on time. Unfortunately we are not assembling now till next spring as weather so changeable in north east Scotland so I hope everything is in box as the terms conditions state must be notified within 3 days after delivery so I guess fingers crossed till next spring. 🤷‍♀️
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Posted 1 year ago
The ordering was easy and fast delivery, it was a gift for my husband and was just delivered in the colour box and not just a brown box, my husband took delivery so had his gift super early and not a surprise that I was hoping for.
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Posted 1 year ago
very efficient service.
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Posted 1 year ago
I have returned the item for a refund, which hopefully is in process. Would have given 5 stars if return had been paid for.
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Posted 1 year ago
A shame the BBQ I purchase - Outback, only uses Propane Gas, I am finding it somewhat difficult to exchange my old butane gas bottle for a propane gas bottle
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Posted 1 year ago
Very good range of Weber Barbeques along with accessories covering charcoal/heat beads/fire lighters/cooking implements etc. Delivery provided the cost is over a certain amount is free of charge and usually very efficient, it's a pity that a 10% discount is not available for orders over ÂŁ50.00 as this could encourage existing and new customers to consider increasing their expenditure
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Posted 1 year ago
All went well. Only concern was that packaging had obviously been disturbed and I thought that this was a returned item being resold? However, item was in good condition and happy....so far!!
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Posted 1 year ago
Always reliable and good customer service
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Posted 1 year ago
Ordering and delivery went very smoothly.
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Posted 1 year ago
Very pleased with the final bbq. Took patience and a few hours to build but great. There were three nuts missing which required a trip to B&Q but no big deal. Super quality and design. Love the hybrid real fire burning option in addition the gas. Great additional surfaces and storage. Top bbq.
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Posted 1 year ago
Easy to order online and despatched that day. Mine was delivered by Dpd the next day. We are new to gas BBQ so had no idea that gas is in fact in short supply and we had to travel 80 miles to get some! Top tip Homebase seem to have plenty if you are looking for any
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Posted 1 year ago
Broil King instructions are a complete nightmare but that wasn't the fault of BBQ World who were quick and efficient in processing the sale and delivery.
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Posted 1 year ago
I’m a returning customer. Although this time as a completion winner. It’s a very effective and prompt delivery. It’s a pity you don’t offer an assembly option. Or at least have a list of people who can build. No big deal we are delighted with the bbq bundle.
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Posted 1 year ago
The grill is great! The installation took 30 minutes. Of the minuses: The website says that the delivery is the next day. This is not quite true. The next day they send the order to the courier service and then they deliver within 5-7 days
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Posted 1 year ago
Hello Thank you for your review. Just an update as to what happened on your order. A large majority of barbecues are despatched on a Next Working Day service, when you checked out online you selected the "Call Me To Arrange" delivery service, which is a slower shipping service but you are contacted by courier to arrange. This service normally takes an additional 5-7 days. The standard service for the item you ordered would have been Next Working Day although we cannot always guarantee this. Apologies for the confusion. Many Thanks
Posted 1 year ago
Brilliant service from start to finish. BBQ arrived earlier than expected which was great. I would recommend the BBQ and the company wholeheartedly.
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Posted 1 year ago
Can’t comment as not used yet
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Posted 1 year ago
BBQ World is rated 4.8 based on 4,412 reviews