BBQ World Reviews

4.8 Rating 3,806 Reviews
96 %
of reviewers recommend BBQ World
4.8
Based on 3,806 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
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Anonymous
Anonymous  // 01/01/2019
Delivery was the next day as advertised, but not free, also as advertised. I had to pay £8.50. Other than that, very happy with delivery and product!
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Posted 11 months ago
Excellent service. Not so happy that the driver didn’t take away the pallet it came on when asked. Otherwise very happy.
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Posted 1 year ago
Fast service, received one wrong item but the correct item was quickly despatched.
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Posted 1 year ago
We'd been looking for a BBQ for a while, found BBQWorld's Black Friday sale for the Traeger Ironwood and couldn't resist. I'd read and heard a lot of good things about Traegers. Ordered, after a short wait for them to be back in stock, delivery arrived the next day. The team were knowledgeable and happy to answer any and all questions I had. The order arrived very well packaged, the only reason for not giving 5 stars is that I had to get help to move the BBQ from curbside up to my garage (I was fully aware and warned that the pallet truck would likely not be able to help due to a steep driveway) but for something so heavy, it might be nice to have an option, perhaps chargeable where the delivery team will deliver to your location of choice rather than curbside. Other than that will definitely be ordering from BBQ World again.
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Posted 1 year ago
Timely delivery, as described. Shame it came without outer packaging as it was a present!
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Posted 1 year ago
Got my goods as advertised there was a bit of a delay for some reason, otherwise, bang on!
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Posted 1 year ago
Very quick delivery after ordering, build took about 4 hours.
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Posted 1 year ago
Order and delivery process was very quick with great comms. Product delivered within stated time. Thank you
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Posted 1 year ago
Excellent delivery service. Broil King S590 arrived with three broken parts and a dented hood. Photos sent to BBQ World who were very helpful and Broil King replaced the damaged parts within a week. Hard work to build. Haven’t had chance to use it yet.
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Posted 1 year ago
BBQ arrived on time,all parts were there. Easy to assemble, problem was all parts are black bit difficult to find all the holes. Didn’t realise it was designed to use a 13kg gas bottle which made the regulator tube on the small side, I have the smaller patio gas bottle. Managed to sort it out. BBQ works fine.good quality material, even though made in China,temperature gauge very useful.
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Posted 1 year ago
Very good service & prompt delivery.Would definitely use again.
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Posted 1 year ago
BBQ Nice size, perfect for 2-3 people, well crafted and a very happy purchase
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Posted 1 year ago
Very quick, efficient delivery service. Unfortunately, one panel was damaged however was quickly replaced by Weber. Brilliant product, thoroughly enjoying it!
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Posted 1 year ago
This was an easy site to navigate. The price for my Weber Genesis II BBQ was very reasonable and competitive with the market. If I had wanted delivery the next day, this would be a five-star review. I did have to chase the company to find out why the courier company hadn't been in touch to arrange delivery. This is technically not their fault. They were quick to respond and the BBQ was delivered as promised. I found it easy to build and am looking forward to my first use of it.
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Posted 1 year ago
Selected bbq and accessories. Would have been 5 stars but Had to go to manufacture’s website for more details. Price was competitive. Dispatched and was informed at al stages of delivery. Does arrive on a pallet and it was well protected. Very quick efficient service.
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Posted 1 year ago
Arrived promptly looks good but not used yet be trying it when we go away
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Posted 1 year ago
All good as described and at a good price
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Posted 1 year ago
Very efficient with next day delivery. Product was slightly damaged on arrival and, following the instructions that accompanied our electronic invoice, the telephone help line was very nice and efficient. We had a replacement the next day and the courier had everything needed to take the flawed product back to the supplier. Great service, great product. Will use them again.
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Posted 1 year ago
Beautiful BBQ when it’s finally assembled…very fiddly but worth it 💪
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Posted 1 year ago
Great service
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Posted 1 year ago
BBQ World is rated 4.8 based on 3,806 reviews