Barker and Stonehouse Reviews

1.53 Rating 40 Reviews
13% of reviewers recommend Barker and Stonehouse

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
Own Driver, Courier
delivery methods
Over a month
average delivery time
Greater than 35%
on-time delivery
Greater than 33%
accurate and undamaged orders
Customer Service
Telephone, Email
communication channels
Over a week
queries resolved in
"I’m probably going to get slated for this, but I do have to say, that maybe I was just lucky..it is what it is and we’re happy with the service all in. we have just brought the small NAVOJOS wardrobe to complement the rest of it’s range in our main bedroom, as promised it was delivered on time with no told issues until we unpacked it.. it had obviously sustained an injury to its legs, so backed with photos, I contacted the customer service and was delt with by a very pleasent young lady (Harriet) a couple of options were given but I went with the exchange (collection/redelivery) all was good 10days later we received our new wardrobe only to find it, not as we wanted I called the service desk once again and was delt with in a very suitable manner, with a mutual acceptance by both. I can honestly say I have no greavences with customer services they did a great job ;-) Thank you Harri A"
Posted 2 months ago
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Barker and Stonehouse is rated 1.53 based on 40 reviews

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