Barker and Stonehouse Reviews

Name: Barker and Stonehouse
Rating: 4.43

4.4 Rating 2,269 Reviews

87 %

of reviewers recommend Barker and Stonehouse

4.4

Based on 2,269 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Barker and Stonehouse:

Make your house a Barker and Stonehouse with our unique & inspiring furniture. Exceptional quality, value & style since 1946.

Visit Website

Barker and Stonehouse 5 star review on 15th April 2024

537

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great solid furniture”

Helpful Report

Posted 2 weeks ago

“Always pleased with the company and product. Have bought twice from you now.”

Helpful Report

Posted 2 weeks ago

“A pleasure to deal with!”

Helpful Report

Posted 2 weeks ago

“Everything I have bought from Barker ad Stonehouse is top quality.”

Helpful Report

Posted 2 weeks ago

“Everyone that works here in Battersea B&S are so friendly and helpful. I’ve bought an armchair, a garden chair, a rug, and a mattress. Each time I’ve been, it’s been a pleasure. Staff are well trained and knowledgeable about the products and timelines for delivery. Great experience!”

Helpful Report

Posted 2 weeks ago

“Great service and very efficient thank you”

Helpful Report

Posted 4 months ago

“Always great products”

Helpful Report

Posted 10 months ago

“The store is clean and presentable. The staff were polite and proffessional.”

Helpful Report

Posted 10 months ago

“From purchase to delivery all service was excellent. Communication re delivery was efficient and helpful. Delivery was speedy and as planned. Overall amazing quality of products and service.”

Helpful Report

Posted 10 months ago

“I've written two reviews and now you ask for another. My previous two reviews were extremely positive because your customer service was excellent and the product is something I am very happy with - but why do you keep asking for more reviews? Is this AI gone mad? Is anyone reading this?”

Helpful Report

Posted 10 months ago

“i found the whole experience very easy and hassle free , no pressure from the sales team, they allowed me time to have a good look round the very good selection of garden furniture they had in stock and were very knowledgable about the whole range, would highly recommend to anyone after garden furniture”

Helpful Report

Posted 10 months ago

“I really like your product and your idea about the delivery day, I think it has a lot of benefits for the environment and future 🙏”

Helpful Report

Posted 10 months ago

“Very please with the service and products I bought”

Helpful Report

Posted 10 months ago

“Will definitely be shopping at Barker and Stonehouse again. You get an exceptional service. The delivery team deliver giving you updates on the arrival of your goods and unpackage the items which so many companies are not doing now. They assemble the goods and place them exactly where you want with consideration for your home. Companies like the Cotswold and Quadtropi need to take notes on how to give exceptional service.”

Helpful Report

Posted 10 months ago

“Excellent customer service. Complete experience was great. They picked up the phone when I called and always helped out proactively whenever I had a query. Highly recommend as a company”

Helpful Report

Posted 10 months ago

“Fantastic service from your store at Giltbrook so helpful and very friendly”

Helpful Report

Posted 10 months ago

“Excellent love B&S furniture & super service 2”

Helpful Report

Posted 10 months ago

“Lovely marbled tray great quality”

Helpful Report

Posted 10 months ago

“We love this shop over bought lots of furniture, over the years never complained we have had some amazing deals from this shop, always been treated with respect by staff, no hard selling or pushyness.... They let you decide and then help you... With great advice on your chosen products..... Love barker and Stonehouse and all my lovely purchases.... And we appreciate the great sales team always ready to help”

Helpful Report

Posted 10 months ago

“Very happy with my product (an occasional chair which looks perfect in my conservatory). Excellent customer service and delivery times.”

Helpful Report

Posted 10 months ago

Barker and Stonehouse is rated 4.4 based on 2,269 reviews