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I don’t normally comment on companies however I do need to say I have found my experience with Barker and Stonehouse dreadful and will never be ordering from them again.
We ordered a leather chair and after a few weeks found marks appearing on the arm. We reported it to Barker and Stonehouse and sent a photo. Before even reviewing this they alleged we had dropped something on it. They then sent someone out to review the chair. He explained it was a manufacturing fault and attempted a repair which although better was not great.
Having not heard of anything for a month we called them to ask for a progress update. They then claimed the case had been closed weeks before as the report had allegedy said this was customer damage. Someone is lying here and I think I know who.
It is such a shame as we really liked the store and the product doesn’t look bad. If you do order though be aware they will do anything they can to avoid providing a replacement.