Name: Badgemaster
Address: Hazelford WayHazelford Industrial Estate, Hazelford WayHazelford Industrial Estate, Nottingham
Rating: 4.41

“Badges are very good quality, very pleased with them”

Helpful Report

Thank you so much for the 5 star rating of Badgemaster June! We are glad to hear that you are happy with the badges in terms of quality. We really appreciate your positive feedback.

“Gave 5-7 days in the initial order email, I later phoned to be told by a RUDE lady chewing gum who was not very bothered and not professional that its 10-15 working days! I said I ordered for an event & she then went on to say she would chase up. Suddenly it arrives the next day on 24hour Royal Mail Parcel so it clearly had been done just not shipped. Won't be using it again or recommending Badgemaster.”

Helpful Report

thank you for bringing this to our attention. We are disappointed to hear our team did not handle your case with the care and efficiency our customers deserve. It is of high importance to us that this matter is rectified. We are currently investigating this and will make sure it's corrected. We strive incredibly hard to deliver a high standard of service and for that, we’re sorry we’ve not been able to deliver on this occasion.

“I can’t fault the ordering process or the product but have given 4 stars instead of 5 due to the delivery being much slower than stated when I ordered with no communication letting me know, which was disappointing.”

Helpful Report

Thank you for your feedback Sam. We are sorry that your experience didn’t quite match your expectations. We would love the opportunity to investigate this further. Please contact us at customerservices@badgemaster.co.uk or [01623 723112] to provide us with further details.

“Excellent product and service.”

Helpful Report

Hi Adam, that's great to hear! Thank you so much for taking time out of your day to leave us a review. We really appreciate your feedback!

“Ordered magnet back badges and waited quite a few weeks for this to happen to then receive pin badges that are useless for our line of business.”

Helpful Report

thank you for bringing this to our attention. We are disappointed to hear our team did not handle your case with the care and efficiency our customers deserve. It is of high importance to us that this matter is rectified. We are currently investigating this and will make sure it's corrected. We strive incredibly hard to deliver a high standard of service and for that, we’re sorry we’ve not been able to deliver on this occasion.

“A few badges fell apart Pin became un stuck not as good quality as previous badges”

Helpful Report

Thank you for bringing this to our attention. We are disappointed to hear our team did not handle your case with the care and efficiency our customers deserve. It is of high importance to us that this matter is rectified. We are currently investigating this and will make sure it's corrected. We strive incredibly hard to deliver a high standard of service and for that, we’re sorry we’ve not been able to deliver on this occasion.

“Expensive, slow to make and deliver and dented on arrival.”

Helpful Report

Thank you for bringing this to our attention. We are disappointed to hear our team did not handle your case with the care and efficiency our customers deserve. It is of high importance to us that this matter is rectified. We are currently investigating this and will make sure it's corrected. We strive incredibly hard to deliver a high standard of service and for that, we’re sorry we’ve not been able to deliver on this occasion.

“Easy to order and delivered on time”

Helpful Report

Hi Angela, that's great to hear! Thank you so much for taking time out of your day to leave us a review. We really appreciate your feedback!

“Looks very classy, well worth the money”

Helpful Report

Hi Harold, that's great to hear! Thank you so much for taking time out of your day to leave us a review. We really appreciate your feedback!

“The badge is ok, but not very strong pin & the quality could be better.”

Helpful Report

Hi Lucy, Thanks so much for the feedback about Badgemaster. We strive to make sure our customers are satisfied with our products so we're sorry to hear that there is an issue with your order! We truly believe that customer service and quality should go hand-in-hand so please contact our customer service team customers@badgemaster.co.uk and they will be more than happy to look into this issue for you Thanks again! Best, The Badgemaster Team

“As we are missing 9 badges from the order”

Helpful Report

Thank you so much for taking the time to share your feedback on Badgemaster, Lisa. I understand your frustration with the missing badges and apologise for any inconvenience this has caused. I can confirm that, following your email correspondence with the customer service team, the missing badges are currently being remade and will be dispatched as soon as possible.

“Excellent service and quality.”

Helpful Report

Thank you for giving us a 5-star rating on Badgemaster, Bryan! We truly appreciate your kind words! We strive to provide excellent service and quality with every order.

“Excellent product, only got 4 stars as they take quite a while to arrive.”

Helpful Report

Thanks so much, Sharon, for your 4 star rating on Badgemaster! We're so glad to hear you feel it's an excellent product! We appreciate your loyalty, and apologize for any delays you experienced in getting your order. Thanks again for your feedback!

“Highly recommended”

Helpful Report

Thank you so much, SYED, for your 5-star rating of Badgemaster! We're incredibly pleased that you were satisfied with your experience and would highly recommend us!

“It was easy to create and order. It then arrived quickly. I am really pleased with the result.”

Helpful Report

Thank you so much, Paula, for your amazing 5-star review! We are so glad that the process of creating and ordering your Badgemaster was easy, that you received your order quickly, and that you were thoroughly pleased with the result. It means so much to us to have a happy, returning customer like you. Thank you!

“You sent a duplicate of the same badge and didn’t send our other staff members at all. Design option on website be the hard to use also”

Helpful Report

Thank you for bringing this to our attention. We are disappointed to hear our team did not handle your case with the care and efficiency our customers deserve. It is of high importance to us that this matter is rectified. We are currently investigating this and will make sure it's corrected. We strive incredibly hard to deliver a high standard of service and for that, we’re sorry we’ve not been able to deliver on this occasion.

“Great service good quality products would recommend.”

Helpful Report

Hi Steve, that's great to hear! Thank you so much for taking time out of your day to leave us a review. We really appreciate your feedback!

“Once I had got the hang of the design tool, it was fairly easy. I would suggest an idiots guide for it should be made available. Frustrations can sometimes lead to lost sales.”

Helpful Report

Hi David, thank you so much for taking time out of your day to leave us a review. We really appreciate your feedback and it will be taken into consideration.

“This is a lovely badge & I am very happy with it.”

Helpful Report

Thank you Sarah. We're so pleased you are happy with your order. Thank you for leaving your feedback!

“Fantastic quality and I would only ever use Badgemaster for my badges!”

Helpful Report

Thank you Alan. We're so pleased you are happy with your order. Thank you for leaving your feedback!


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Badgemaster Reviews