Badgemaster Reviews

Name: Badgemaster
Address: Hazelford WayHazelford Industrial Estate, Hazelford WayHazelford Industrial Estate, Nottingham
Rating: 4.38

4.4 Rating 791 Reviews

84 %

of reviewers recommend Badgemaster

Company Reviews

Metrics

Info

4.4

Based on 791 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About Badgemaster :

At our advanced factory based in Newstead we manufacture and supply bespoke name badges for around 30,000 customers in the UK. Everyday almost a million people go to work wearing a Badgemaster name badge. We take pride in all we do, so you can be sure of a warm welcome when you get in touch either through our website www.badgemaster.co.uk or by calling our friendly customer services team on 01623 723112.

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Badgemaster 5 star review on 12th March 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The end product was great. The design process took a bit of working out but I got there in the end.”

Helpful Report

Hi Sara, that's great to hear! Thank you so much for taking time out of your day to leave us a review. We really appreciate your feedback!

“Great services, badge was great. Perhaps could do with a bit information on delivery and updates. It was quick but didn't know it had even been processed!”

Helpful Report

Thank you Sophie. We're so pleased you are happy with your order. Thank you for leaving your feedback, we will pass your notes on to the relevant team.

“After a call regarding when delivery would be the badge was delivered next day.”

Helpful Report

Hi, we are so pleased to hear you had a quick delivery and a productive phone call with our customer services team! Thank you for taking the time to leave this wonderful review.

“The badges are good quality as always, though I find the re-ordering process a bit tricky!”

Helpful Report

Hi Debbie, thank you so much for taking time out of your day to leave us a review. We really appreciate your feedback, I will send your thoughts over to the relevant teams.

“It needs some time to get used to the website but then the facilities are very powerful. Designs can be chosen, logos can be uploaded and it is easy to change the design, size and position of text. Interactive help (from a person) is available. However badge sizes are quite limited. When the badge itself arrived, I found the text more difficult to read then it appeared on the website, and I felt the need to increase the text size and choose a more prominent text colour.”

Helpful Report

Hi Mike, thank you for your helpful feedback - it has been passed on to the relevant department. We are so pleased you are happy with our service but we are sorry that your order didn’t quite match your expectations. We hope we can be of service to you in the future.

“Easy to create a name badge, the only negative is that unless I did not use the corret colour font my name did not come white enough, it was probably printed under the top coating but other wise it is a good quality”

Helpful Report

Hi, unfortunately, the tools on our badge designer can be awkward to use and we are currently undergoing development on our site to make this more user-friendly. Thank you for taking the time to give us this feedback. We look forward to being of service to you in the future.

“Product good and delivery on time. Website could be easier to use though - if section missed in the design stage it's not obvious where the issue is.”

Helpful Report

Thank you for taking the time to give us this feedback. We have unfortunately had some technical issues with our website in trying to update this information and are currently in the process of getting this resolved. We look forward to being of service to you in the future!

“The badges are well made and look great. Badgemaster dealt with the issue we had with one badge very quickly so that was great.”

Helpful Report

Thank you Beth. We're so pleased you are happy with our service. Thank you for leaving this kind feedback!

“ordered badges for work took a little while to arrive as they have to be made which is understandable one badgewas missing which then took awhile to be made and sent but all recieved now. will use again thankyou”

Helpful Report

Thank you, we're so pleased you are happy with your order. Our apologies for the slight delay and misplacement of one of your badges, but we hope the quality of our products made up for the mishap! Thank you for leaving your feedback.

“Very good service. Thank you. The only downside was that the white print on the red badges was a bit faded.”

Helpful Report

Thank you Stefan. We're so pleased you are happy with our service. Thank you for leaving this kind feedback! We are sorry our products didn't live up to your standards, this review has been forwarded to the appropriate staff members to ensure it can be avoided in future.

“Very happy with the product and so are our staff.”

Helpful Report

We're so pleased you are happy with your order. Thank you for leaving your feedback!

“Nice and easy to use and look very professional.”

Helpful Report

Hi Shaikh, that's great to hear! Thank you so much for taking time out of your day to leave us a review. We really appreciate your feedback and look forward to working with you in the future!

“Good quick service, website was easy to use, fair price.”

Helpful Report

Thank you for taking the time to give us this feedback John. We look forward to being of service to you in the future.

“Although completing order myself online for the first time made me unsure of the final badge, all arrived quickly and as ordered.”

Helpful Report

Thank you Jo. We're so pleased you are happy with your order. Thank you for leaving your feedback!

“Great item, fast delivery.”

Helpful Report

Thank you for taking the time to give us this feedback. We look forward to being of service to you in the future.

“Very quick service”

Helpful Report

Thank you for taking the time to give us this feedback. We look forward to being of service to you in the future.

“I can’t fault the ordering process or the product but have given 4 stars instead of 5 due to the delivery being much slower than stated when I ordered with no communication letting me know, which was disappointing.”

Helpful Report

Thank you for your feedback Sam. We are sorry that your experience didn’t quite match your expectations. We would love the opportunity to investigate this further. Please contact us at customerservices@badgemaster.co.uk or [01623 723112] to provide us with further details.

“Excellent product, only got 4 stars as they take quite a while to arrive.”

Helpful Report

Thanks so much, Sharon, for your 4 star rating on Badgemaster! We're so glad to hear you feel it's an excellent product! We appreciate your loyalty, and apologize for any delays you experienced in getting your order. Thanks again for your feedback!

“Nice clear badges. Easy to use website.”

Helpful Report

“Overall easy to design and order and delivered quickly. My only reservation is that the badge (stainless finish) is quite dark so it means the wording doesn't really stand out.”

Helpful Report

Badgemaster is rated 4.4 based on 791 reviews