Badgemaster Reviews

4.34 Rating 130 Reviews
84 %
of reviewers recommend Badgemaster
Merchant Metrics
Shipping & Delivery
delivery methods
Postal Service, Courier
average delivery time
Within 5 Days
on-time delivery
Greater than 87%
accurate and undamaged orders
95%
Customer Service
communication channels
Telephone, Email
queries resolved in
2 - 3 Hours
Read Badgemaster  Reviews

About Badgemaster :

At our advanced factory based in Newstead we manufacture and supply bespoke name badges for around 30,000 customers in the UK. Everyday almost a million people go to work wearing a Badgemaster name badge. We take pride in all we do, so you can be sure of a warm welcome when you get in touch either through our website www.badgemaster.co.uk or by calling our friendly customer services team on 01623 723112.

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Very happy with our badges. The team gave me fantastic support whilst designing our badges and nothing was too much trouble. We recieved a follow-up email to ensure we were happy with our product. One badge was slightly faulty, this was re-produced immediately with no problems and no need to mess about sending the faulty badge back. Fantastic value for money, the badges look fabulous and compliment our uniforms perfectly, I will definitely continue to use Badgemaster for any future purchases and would have no hesitation in recommending them to anyone else. Thank you so much for your help & support. Jo - Stepping Stones of Scawby.
Jo, wow! Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime!
Unfortunately, we have been disappointed with the company. If we order a one-off badge it is fine, but ordering a few badges and its not good. On two occasions our order has been lost. Another occasion and it was printed the wrong colour. The website does not correctly take into account the quantity discount. All in all a disappointing experience and we shall be looking at a different company for our next badge purchase
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Hi Jonathan, lovely to speak to you yesterday following your review. We look forward to your next order. Many thanks, Alysha.
Online tool didn't work like it should, uploading names didn't create more badges, copying a design just duplicated that design which meant that changing the duplicate also changed the original. End result was poor, some of the letters had come off, one of the badges came in two versions, one with name printed incorrectly, one correctly.
1 Helpful Report
We want to sincerely apologise for your negative experience on our website. However, we'd like to learn more about your situation and make things right. So, please give us a call on 01623 723112.
You can also email us at customerservices@badgemaster.co.uk, and we will get back to you promptly. We look forward to hearing from you.
Asked for a proof was told it was a reorder so no proof necessary, sent wrong logo badge. Sent email over a week ago, still no response.......
1 Helpful Report
Customer service extremely poor. Tried to remake an order several times and had absolutely no response from customer services, when you call they tell you that you need to email, but when you email you don't get a reply.
Helpful Report
Badgemaster is rated 4.34 based on 130 reviews