Badgemaster Reviews

Name: Badgemaster
Address: Hazelford WayHazelford Industrial Estate, Hazelford WayHazelford Industrial Estate, Nottingham
Rating: 4.40

4.4 Rating 713 Reviews

84 %

of reviewers recommend Badgemaster

Company Reviews

Metrics

Info

4.4

Based on 713 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About Badgemaster :

At our advanced factory based in Newstead we manufacture and supply bespoke name badges for around 30,000 customers in the UK. Everyday almost a million people go to work wearing a Badgemaster name badge. We take pride in all we do, so you can be sure of a warm welcome when you get in touch either through our website www.badgemaster.co.uk or by calling our friendly customer services team on 01623 723112.

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Badgemaster 5 star review on 12th March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quality. Really quick service. Good price”

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“Ordered 20 for various staff members. Arrived in good time, quality and artwork are excellent. Thank you”

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“There was an issue with ink droplets on badges , however this was quickly resolved and replacements sent out. I would definitely recommend Badgemaster for their professionalism.”

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“The delivery was prompt, but the badges are difficult to assemble and to take apart again for re-use”

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“lovely badge, very pleased, excellent quality. thank you!”

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“Excellent service as usual - badges look exactly as we designed them. Delivered in a week or so.”

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“Just what it says on the tin!”

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“Very easy to design your own badges and lots of choice. Great turn around too.”

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“Nice clear badges. Easy to use website.”

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“Perfect! Easy to design online with plenty of choices. Bespoke and very reasonably priced for an excellent badge, well made, packed and rapidly dispatches. Highly recommended. Thanks.”

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“Lovely badge quick delivery very pleased with it, if we ever need another badge will certainly use you again”

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“Too complex ordering system online and cannot order over the phone.”

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“East to design, work out what was needed and swift production - thank you!”

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“The print quality was awful and the picture/text wasn't even centered on the badge. Expected a lot better for the price.”

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Thank you Marian for sharing your review. We’re disappointed to know of your recent bad experience with us. Following our set high standards, we’re sorry to hear this was not met in your interaction with the business and therefore apologise for the inconvenience caused.

In response to your experience, it’s important to us that we take some further details to ensure this does not repeat in the future. If you’re happy to provide us with further information, please email customerservices@badgemaster.co.uk with your order number and your problem and we will look into this promptly.

“The website was easy to use and a great result.”

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“Quick and efficient delievery. The badges received look great quality.”

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“The products are nice but the customer service is dreadful. Made mistake after mistake with my orders, from using the wrong font more than once to missing important deadlines and no real care whether as a customer I was happy or not. So pleased I have found another option.”

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Hi Hayley, thank you for leaving your feedback. We strive incredibly hard to make every customer experience enjoyable and for that, we’re sorry we’ve not been able to meet your expectations this time. We would love to investigate this further. If you can please email customerservices@badgemaster.co.uk with your order number and more details so that we can look into this. Thank you for bringing this to our attention and again, sincerely apologise for what happened.

“I got my bagde as i expected & good in quality. Onething is the pin came with it is not applicable to use”