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Badgemaster Reviews

4.4 Rating 713 Reviews

84 %

of reviewers recommend Badgemaster

Company Reviews

4.4

Based on 713 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About Badgemaster :

At our advanced factory based in Newstead we manufacture and supply bespoke name badges for around 30,000 customers in the UK. Everyday almost a million people go to work wearing a Badgemaster name badge. We take pride in all we do, so you can be sure of a warm welcome when you get in touch either through our website www.badgemaster.co.uk or by calling our friendly customer services team on 01623 723112.

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Badgemaster 5 star review on 12th March 2024

Badgemaster 5 star review on 24th December 2023

Badgemaster 5 star review on 25th March 2023

Badgemaster 5 star review on 27th November 2022

Badgemaster 5 star review on 20th November 2022

Badgemaster 5 star review on 12th June 2022

Badgemaster 5 star review on 4th September 2021

4

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is our third re-order of your badges. I guess that speaks for itself. Good product and servce.”

Thank you. We're so pleased you are happy with your order. Thank you for leaving your feedback!

“Great quality and service”

Thank you for taking the time to give us this feedback. We look forward to being of service to you in the future.

“All of our badges look excellent and professional. We've ordered from Badgemaster before, as the quality was really good. We had to call the customer service team once for an inquiry, and they were very helpful. We highly recommend Badgemaster!”

Hi Caroline, that's great to hear! Thank you so much for taking time out of your day to leave us a review. We really appreciate your feedback!

“Nice badge and sent quickly.”

Thank you John. We're so pleased you are happy with your order. Thank you for leaving your feedback!

“Great customer service - went above and beyond for an urgent order, and the product arrived as promised in perfect condition. Thank you all!”

Hi Keith, that's great to hear! Thank you so much for taking time out of your day to leave us a review. We really appreciate your feedback!

“Very fast turnaround in time for our exhibition!”

Thank you Sharon. We're so pleased you are happy with the turnaround. Thank you for leaving your feedback

“Excellent service and Quality”

Thank you for taking the time to give us this feedback. We look forward to being of service to you in the future.

“Excellent service - great quality product.”

Thank you for taking the time to give us this feedback Jonathan. We look forward to being of service to you in the future.

“Excellent service defo recommend”

Thank you, Steve, for the 5-star rating! We're delighted to hear that you were satisfied with Badgemaster's service and that you're a loyal customer. We really appreciate it and it's great to hear from a customer that they would definitely recommend us. Thanks again!

“Helpful staff on the phone as the website ordering is simply awful!”

Thank you for your feedback. We are sorry that your website experience didn’t quite match your expectations. We would love the opportunity to investigate this further. Please contact us at customerservices@badgemaster.co.uk or [01623 723112] to provide us with further details.

“My badge is lovely and smart looking. Very well printed and made. The magnet fastening saves a lot of time and can be quickly and easily put in place and adjusted without damaging clothes.”

Hi Edwina, that's great to hear! Thank you so much for taking time out of your day to leave us a review. We really appreciate your feedback!

“No fuss, quick delivery, good quality product”

Thank you Roddy. We're so pleased you are happy with your order. Thank you for leaving your feedback!

“Found the customer support team very helpful when I was struggling to locate my previous trial order. The order was for a breast cancer support group and all the members were delighted to have a magnetic badge rather than a pin one.”

Hi Pauline, that's great to hear! Thank you so much for taking time out of your day to leave us a review. We really appreciate your feedback!

“Great quality, very professional looking, fast service as well. Overall very satisfied with my experience”

Hi Grace, that's great to hear! Thank you so much for taking time out of your day to leave us a review. We really appreciate your feedback!

“I am really happy with my badge. Thank you”

Thank you Luna. We're so pleased you are happy with your order. Thank you for leaving your feedback!

“Very good company to buy personalised badges from. Very helpful and very good quality. I would recommend 👌 😌”

Thank you for taking the time to give us this feedback Jon. We look forward to being of service to you in the future.

“Whilst the product is good. The website for the badges is not particularly logical when trying to place repeat orders with additional names. Even the customer services line needed help from colleagues to sort. Unfortunately even so an error on the menus meant a costly mistake (my cost) with a delivery having to be binned and re-made. So it cost me twice as much as it should have.”

Thank you for bringing this to our attention Mark. We are disappointed to hear our team did not handle your case with the care and efficiency our customers deserve. It is of high importance to us that this matter is rectified. Do not hesitate to contact us at customerservices@badgemaster.co.uk, alternatively, you can call us on 01623 723112 and we can follow this up.

“A good job, well done! Exactly what I wanted and easy to do, even for those not so well versed in such technical stuff!”

Thank you for taking the time to give us this feedback Christine. We look forward to being of service to you in the future.

“Very happy with the quality of the badges and they arrived in good time.”

Thank you for taking the time to give us this feedback. We look forward to being of service to you in the future.

“Good quality badges (even survived an accidental trip in the washing machine)! Quick dellivery too”

Hi, that's great to hear! Thank you so much for taking time out of your day to leave us a review. We really appreciate your feedback!

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Badgemaster is rated 4.4 based on 713 reviews