Badgemaster Reviews

4.34 Rating 130 Reviews
84 %
of reviewers recommend Badgemaster
Merchant Metrics
Shipping & Delivery
delivery methods
Postal Service, Courier
average delivery time
Within 5 Days
on-time delivery
Greater than 87%
accurate and undamaged orders
95%
Customer Service
communication channels
Telephone, Email
queries resolved in
2 - 3 Hours
Read Badgemaster  Reviews

About Badgemaster :

At our advanced factory based in Newstead we manufacture and supply bespoke name badges for around 30,000 customers in the UK. Everyday almost a million people go to work wearing a Badgemaster name badge. We take pride in all we do, so you can be sure of a warm welcome when you get in touch either through our website www.badgemaster.co.uk or by calling our friendly customer services team on 01623 723112.

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Very happy with our badges. The team gave me fantastic support whilst designing our badges and nothing was too much trouble. We recieved a follow-up email to ensure we were happy with our product. One badge was slightly faulty, this was re-produced immediately with no problems and no need to mess about sending the faulty badge back. Fantastic value for money, the badges look fabulous and compliment our uniforms perfectly, I will definitely continue to use Badgemaster for any future purchases and would have no hesitation in recommending them to anyone else. Thank you so much for your help & support. Jo - Stepping Stones of Scawby.
Jo, wow! Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime!
Do NOT use Badgemaster! Their service is a joke, they delete bad reviews and I am currently without my badges. I have asked for a full refund, to which i am still awaiting a response. If they have been appointed by her Majesty, then i am the king of Scotland. The whole process from start to finish has been by far the worst experience i have ever had with an online company. Best to ring them, as they do not reply to emails.
1 Helpful Report
Good Afternoon Lee,

Thank you for taking the time to complete a review on the name badges we have produced for you, please accept our sincere apologies that these haven't arrived with you. We have tried to contact you via telephone but have unfortunately been unsuccessful. If you would be so kind to give us a call on 01623 723112 we would love to speak to you resolve this outstanding matter.
I'm not great when it comes to computers so I initially had some trouble using the badge designer on the website but when I called, the lady I spoke to couldn't do enough to help me. She talked me through everything and the badges I received were magnificent quality. I shall certainly be back.
1 Helpful Report
I used Badgemaster as I needed some badges in a hurry. Their online 'design a badge' service is excellent. Its very refreshing to order something hassle free as a customer. We will be back and recommend you to anyone wanting badges. The quality was excellent too, thanks so much
1 Helpful Report
Professional, high quality, quick shipping, would highly recommend. Really pleased with my order.
1 Helpful Report
I have received the best service EVER from Karen Housley! Nothing was too much trouble for her. What a pleasure to deal with Badgemaster!
1 Helpful Report
Online tool didn't work like it should, uploading names didn't create more badges, copying a design just duplicated that design which meant that changing the duplicate also changed the original. End result was poor, some of the letters had come off, one of the badges came in two versions, one with name printed incorrectly, one correctly.
1 Helpful Report
We want to sincerely apologise for your negative experience on our website. However, we'd like to learn more about your situation and make things right. So, please give us a call on 01623 723112.
You can also email us at customerservices@badgemaster.co.uk, and we will get back to you promptly. We look forward to hearing from you.
Great badge with very quick delivery. Would use badgemaster again great service
1 Helpful Report
the badges and the printing on the badge was of v.good quality. i would definitley use Badgemaster again.
1 Helpful Report
I ordered lots of new name badges and they were exactly what we designed and of a high quality.I would and have order again!
1 Helpful Report
Asked for a proof was told it was a reorder so no proof necessary, sent wrong logo badge. Sent email over a week ago, still no response.......
1 Helpful Report
Great quick service, easy to use website to build your badge. Highly recommend
1 Helpful Report
Excellent products and customer service. Definately will be using Badgemaster again
1 Helpful Report
Very easy user friendly website, badges are of great quality and customer services are very helpful
1 Helpful Report
Purchased two name badges some time ago. No problems at all.
1 Helpful Report
Badgemaster is rated 4.34 based on 130 reviews