Login
Start Free Trial Are you a business?? Click Here
Are you a business?
Terms & Conditions
User Privacy Policy
Business User Privacy Policy
Data Protection
Data Request

Badgemaster Reviews

4.4 Rating 713 Reviews
84 %
of reviewers recommend Badgemaster
Company Reviews Metrics Info
4.4
Based on 713 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 80%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read Badgemaster Reviews

About Badgemaster :

At our advanced factory based in Newstead we manufacture and supply bespoke name badges for around 30,000 customers in the UK. Everyday almost a million people go to work wearing a Badgemaster name badge. We take pride in all we do, so you can be sure of a warm welcome when you get in touch either through our website www.badgemaster.co.uk or by calling our friendly customer services team on 01623 723112.

Visit Website

Write Your review

Tell us how Badgemaster made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
You will be contacted by email to verify your review.
By submitting your review you agree to the REVIEWS.io terms & conditions.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Callum M
Verified Buyer
“Excellent service and quality 🙂”
Helpful Report
Hi Callum, that's great to hear! Thank you so much for taking time out of your day to leave us a review. We really appreciate your feedback!
Ayton G
Unverified Reviewer
“Really helpful both on the phone and emails. They were happy to modify our design and lettering without any problem. Not the cheapest but the quality is excellent.”
Helpful Report
Thank you Ayton Gardening Society. We're so pleased you are happy with your order. Thank you for leaving your feedback!
Petra
Verified Reviewer
“I was asked to order name badges for our colleagues, and I didn't even know where to begin. After carefully reviewing and emailing a few companies I found Badgemaster! Their website is so easy to use, you can try so many designs till you find the one you like! I tried to create a few names badges myself, but I still wasn't happy with the layout etc. therefore I contacted their customer service. Kayla-Lauryn and her team helped me with the design. They were very helpful, effictive and so patient! We received them last week and our colleagues love them! They look very smart, and they are just so lovely! If you are looking for a company to get you name badges from, don't look any further - You have just found it! :-)”
Helpful Report
Thank you, Petra. We're so pleased you are happy with your order and it's great to hear you like them. Thank you so much for leaving your feedback, we look forward to being of service to you in the future!
Anonymous
Verified Buyer
“The quality of product is wonderful but the website is full of glitches, no option to amend any products in the basket which means you have to clear cache to be able to remove items from the basket. Payment often doesn't go through on first attempt which means I've had to call to check if payments have been successful. Website needs a proper check and rethink!”
Helpful Report
We're so sorry to hear about your bad experience whilst shopping on the Badgemaster Website. Unfortunately, the website can be temperamental and we are currently undergoing development on our site to make it more user-friendly. Thank you for taking the time to highlight your experience. It is always important to us that we hear this to help us improve our services where possible. We really do hope we can be of use to you in the future.
Anonymous
Verified Buyer
“Excellent service. Badges arrived very quickly and were just what we wanted.”
Helpful Report
Thank you for taking the time to give us this feedback. We look forward to being of service to you in the future.
Anonymous
Verified Buyer
“Good quality products and a fast turn around time.”
Helpful Report
Thank you for taking the time to give us this feedback. We look forward to being of service to you in the future.
Nate C
Verified Buyer
“I have used Badgemaster for years and never had an issue until recently. A mistake was made by Badgemaster (as I checked my submission) as one of the badges was incorrect. I sent an e-mail to customer services, 20/07/2023 with a picture of the badge and the excel spreadsheet that was submitted in the original order, but I am still awaiting a response, refund or reprint”
Helpful Report
thank you for bringing this to our attention. We are disappointed to hear our team did not handle your case with the care and efficiency our customers deserve. It is of high importance to us that this matter is rectified. We strive incredibly hard to deliver a high standard of service and for that, we’re sorry we’ve not been able to deliver on this occasion. Do not hesitate to contact us at customerservices@badgemaster.co.uk, alternatively, you can call us on 01623 723112.
Anonymous
Verified Buyer
“Very prompt service.”
Helpful Report
Thank you for taking the time to give us this feedback. We look forward to being of service to you in the future.
PENELOPE W
Verified Buyer
“Very quick service”
Helpful Report
Thank you for taking the time to give us this feedback. We look forward to being of service to you in the future.
Anonymous
Verified Buyer
“Goo quality product and took my design easily”
Helpful Report
Thank you for taking the time to give us this feedback. We look forward to being of service to you in the future.
Brett H
Verified Buyer
“Needed the Badges for Victory Church quickly. Provided and excellent service thank you.”
Helpful Report
Thank you for taking the time to give us this feedback Brett. We look forward to being of service to you in the future.
Chris M
Verified Buyer
“Easy process, got exactly what I wanted. Handy I'd you want a quick replacement as well.”
Helpful Report
Thank you for taking the time to give us this feedback Chris. We look forward to being of service to you in the future.
Carl W
Verified Buyer
“Easy ordering process, excellent choice of products, quick turnaround and delivery. Wouldn't hesitate recommending.”
Helpful Report
Thank you for taking the time to give us this feedback Carl. We look forward to being of service to you in the future.
Jay K
Verified Buyer
“Inaccurate delivery times and very poor customer service.”
Helpful Report
Thank you for your feedback. We are sorry that your customer service experience didn’t quite match your expectations. We would love the opportunity to investigate this further. Please contact us at customerservices@badgemaster.co.uk or [01623 723112] to provide us with further details.
Greg H
Verified Buyer
“The online software to design the badge was very user-friendly. The badge is high quality and I am really pleased with it. Good product, good service and at a good price.”
Helpful Report
Thank you so much Greg for the 5 star rating of Badgemaster! We're glad to hear that you found our online software to design the badge user-friendly as well as that the badge quality is high! It's great to know that you were pleased with the product, service, and price. We appreciate you for leaving this positive review.
June T
Verified Buyer
“Badges are very good quality, very pleased with them”
Helpful Report
Thank you so much for the 5 star rating of Badgemaster June! We are glad to hear that you are happy with the badges in terms of quality. We really appreciate your positive feedback.
Joanna H
Verified Buyer
“Gave 5-7 days in the initial order email, I later phoned to be told by a RUDE lady chewing gum who was not very bothered and not professional that its 10-15 working days! I said I ordered for an event & she then went on to say she would chase up. Suddenly it arrives the next day on 24hour Royal Mail Parcel so it clearly had been done just not shipped. Won't be using it again or recommending Badgemaster.”
Helpful Report
thank you for bringing this to our attention. We are disappointed to hear our team did not handle your case with the care and efficiency our customers deserve. It is of high importance to us that this matter is rectified. We are currently investigating this and will make sure it's corrected. We strive incredibly hard to deliver a high standard of service and for that, we’re sorry we’ve not been able to deliver on this occasion.
Sam S
Verified Buyer
“I can’t fault the ordering process or the product but have given 4 stars instead of 5 due to the delivery being much slower than stated when I ordered with no communication letting me know, which was disappointing.”
Helpful Report
Thank you for your feedback Sam. We are sorry that your experience didn’t quite match your expectations. We would love the opportunity to investigate this further. Please contact us at customerservices@badgemaster.co.uk or [01623 723112] to provide us with further details.
Adam J
Verified Buyer
“Excellent product and service.”
Helpful Report
Hi Adam, that's great to hear! Thank you so much for taking time out of your day to leave us a review. We really appreciate your feedback!
Laura G
Verified Buyer
“Ordered magnet back badges and waited quite a few weeks for this to happen to then receive pin badges that are useless for our line of business.”
Helpful Report
thank you for bringing this to our attention. We are disappointed to hear our team did not handle your case with the care and efficiency our customers deserve. It is of high importance to us that this matter is rectified. We are currently investigating this and will make sure it's corrected. We strive incredibly hard to deliver a high standard of service and for that, we’re sorry we’ve not been able to deliver on this occasion.
Badgemaster is rated 4.4 based on 713 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request