Babol Ltd Reviews

Name: Babol Ltd
Address: 3 Indurent Park Broomhall, Norton Road, Worcester, Worcestershire
Rating: 4.72

4.7 Rating 4,560 Reviews

93 %

of reviewers recommend Babol Ltd

Company Reviews

Metrics

Info

4.7

Based on 4,560 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Babol Ltd:

Welcome to Babol, a marketing agency that blends digital and traditional strategies to grow your brand.
Using our eCommerce experience, customer service team and logistics offering to give your brand unique support to transact online.

Visit Website

Phone:

01905 677555

Email:

info@babol.co.uk

Location:

3 Indurent Park Broomhall,
Norton Road,
Worcester
Worcestershire
WR5 2QR

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Babol Ltd 5 star review on 22nd February 2026

Chris H

Babol Ltd 5 star review on 20th December 2025

276

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It doesn’t stay on, it keeps falling off once the phone is attached.”

Helpful Report

Posted 4 years ago

I am sorry to hear you are experiencing an issue with your purchase. Please do get in touch with our customer services on 01905 677555 or info@babol.co.uk to discuss further.

Posted 4 years ago

“Have ordered plenty from this company and never had a problem, until now, i ordered a phone mount for my wifes Range Rover, (NOTHING) sent 3 emails, they cant even be bothered to respond, i still havent received my mount, or any correspondence, this is last time i use this company, they have really gone down the toilet , with their customer care, i want a refund for the mount i have not received, and stop being so Rude, and answer the emails sent to you”

Helpful Report

Posted 4 years ago

Customer Service is extremely important to us and I am sorry our email replies did not get through and the carrier failed in delivering your item.

Posted 4 years ago

“The equipment itself is fantastic and I have been using them for many years. However the customer service I got this time around was appalling. Item ordered on 26th March 2022. No further communication after the initial email confirmation of order. I emailed Babol on 6th April asking what was going on and when I would be receiving my item. I got a reply the same day to say it had been shipped on 5th April and would be out for dispatch on 12th April (why does this take a week??!!). I finally got an email on 12th April to say it had now been shipped but I received no trracking information. Item did not appear so I emailed on 15th April to ask where it was. I got a reply 4 days later on 19th April to say it had been shipped and finally giving me a parcel serial number but when I looked this up on the Royal Mail website there was no information for this tracking number. By this time I was on holiday, and as I use my phone for sat nav, which was the sole purpose for the Brodit phone holder, my teenaged son had to hold up my phone for me for the entire 2 1/2 hour journey. You can imagine how well that went down. I saw on my ring doorbell whilst on holiday that an item had been delivered and when I did finally get home (again having to use my son as phone holder) it was in my safe place. It had been delivered on 15th April. I got a reply from Babol on 19th April to say that it was still awaiting delivery! All in all an absolute shambles. I can't believe it took almost a month to get this item to me, with no tracking information and customer service having no idea where my item was as they said it was with Royal Mail awaiting delivery when it had already been delivered. But the real issue was the length of time from order to receiving the item, with no explanation for the delay from customer services. In this day and age this is unacceptable.”

Helpful Report

Posted 4 years ago

“the holding bracket does not fit”

Helpful Report

Posted 4 years ago

“Asking to do a review on an item that hasn’t yet turned up”

Helpful Report

Posted 4 years ago

“I have been asked to write a review even though I still haven’t received my order”

Helpful Report

Posted 4 years ago

“Not received my item yet??”

Helpful Report

Posted 4 years ago

“I bought this as a replacement mount for my new phone to attach to my existing vehicle specific mount. I undid the old screws and when I tried to use them to attach the new holder they wouldn't hold as the plastic was too soft. I contacted customer services and they weren't interested in helping apart from advising me to pilot a new set of holes offset from last. I'm not buying Brodit again.”

Helpful Report

Posted 4 years ago

“Been a week and the item has not yet arrived. It has to travel less than 10 miles from Worcester to Kidderminster. Would not use again.”

Helpful Report

Posted 4 years ago

“Product failed to work, so I binned it. Wast of money and not cheap!”

Helpful Report

Posted 4 years ago

“We were not made aware of a custom charges on delivery at checkout. Made item way too expensive . Not inpressed”

Helpful Report

Posted 4 years ago

I am sorry to hear you have experienced an issue with the delivery of your order. Based on the value of your order you should not have incurred any customs charges, I would recommend contacting the delivery partner to check the charges issued. If you require any further assistance please do not hesitate to contact us at enquiries@babol.co.uk. The Babol Team

Posted 4 years ago

“I bought what I thought for over £20 was a complete phone holder for my car. I then had to add shipping costs at check out. I waited several days for delivery and eagerly installed the bracket only to discover that it was incomplete ie no holding system. I contacted Brodit and explained the problem only to be told I needed to purchase ‘part two’ , again well over £20. + shipping.”

Helpful Report

Posted 4 years ago

“This is the second time I have been asked to write a review on a product that was not fit for purpose, while my request for an exchange is ignored . Good quality product , awful customer service”

Helpful Report

Posted 4 years ago

I was sorry to read your review about your latest purchase on brodit.co.uk Could you please get in touch with us by emailing info@babol.co.uk advising of the situation, as we have not received an email regarding your order. Many Thanks, Rachel Customer Services.

Posted 4 years ago

“Unfortunately I ordered the central console bracket and holder for my BMW Z4 (2009) but after fitting I am not able to select reverse gear . I have contacted Brodit to ask if I am able to exchange the central bracket for the dash one . The quality of the products are very good so I hope to resolve completely satisfied”

Helpful Report

Posted 4 years ago

“Bought Mobile phone holder for my phone for nearly £20 only to find when it arrived it was only a part and I was informed I needed a further part to actually hold my phone to make it complete. I feel I have been mislead, bought a complete phone holder from Amazon for a lot less.”

Helpful Report

Posted 4 years ago

“This is the very first Brodit mount I’ve had trouble with (and I’ve bought these mounts a number of times for different vehicles, usuallly first class). . Bought this for a Land Rover and it’s fallen off a number of times at the most in opportune moments (in fact one point nearly caused an accident as I was negotiating a roundabout). Delivery service was excellent, a shame the product isn’t fit for purpose.”

Helpful Report

Posted 5 years ago

I am sorry to hear you are experiencing an issue with your purchase. Please do get in touch with our customer services on 01905 677555 or info@babol.co.uk to discuss further.

Posted 5 years ago

“Not about Brodie as such. I have used your products before so returned for my latest vehicle. Very poor fit, phone when on mount does not actually look towards the driver at all. Have not used it hopefully I can return as not suitable.”

Helpful Report

Posted 5 years ago

I am sorry to hear you are experiencing an issue with your purchase. Please do get in touch with our customer services on 01905 677555 or info@babol.co.uk to discuss further.

Posted 5 years ago

“I recently purchased the Brodit clip and Holder for my Saab 9-3 and although it all fits as it should, it blocks the gear stick. Therefore you are unable to put the Car in to reverse when the clip and holder are in the allocated space. Very disappointed, I assumed this would be accounted for, especially with the cost of the product.”

Helpful Report

Posted 5 years ago

I am sorry to hear you are experiencing an issue with your purchase. Please do get in touch with our customer services on 01905 677555 or info@babol.co.uk to discuss further.

Posted 5 years ago

“ProClip Center mount for Ford Focus 19-21 Does not fit securely into the air vent housing as over time it pushes the piece of plastic at the top of the vent upwards and permanently damages it.”

Helpful Report

Posted 5 years ago

I am sorry to hear you are experiencing an issue with your purchase. Please do get in touch with our customer services on 01905 677555 or info@babol.co.uk to discuss further.

Posted 5 years ago

“I have to say I just couldn’t get the Brodit product to fit my Transit Custom without breaking, despite having been sent a replacement same issues still exist However the company that sell this product are 1st class and extremely helpful!”

Helpful Report

Posted 5 years ago

Babol Ltd is rated 4.7 based on 4,560 reviews