Babol Ltd Reviews

Name: Babol Ltd
Address: 3 Indurent Park Broomhall, Norton Road, Worcester, Worcestershire
Rating: 4.72

4.7 Rating 4,232 Reviews

93 %

of reviewers recommend Babol Ltd

Company Reviews

Metrics

Info

4.7

Based on 4,232 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Babol Ltd:

Welcome to Babol, a marketing agency that blends digital and traditional strategies to grow your brand.
Using our eCommerce experience, customer service team and logistics offering to give your brand unique support to transact online.

Visit Website

Phone:

01905 677555

Email:

info@babol.co.uk

Location:

3 Indurent Park Broomhall,
Norton Road,
Worcester
Worcestershire
WR5 2QR

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Babol Ltd 5 star review on 29th May 2025

268

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It woudl help if you used the actual store name Ii purchased from, not "Babol" whatever that is! #Clueless”

Helpful Report

Posted 4 weeks ago

Thank you for taking the time to review your purchase. Your purchase was made through Babol, all communications, payment transaction, order confirmation, and invoice would all have been branded Babol as the retailer. Please do contact our customer care team at info@babol.co.uk if you require further assistance on this matter. Many Thanks The Babol Team

Posted 2 weeks ago

“Item number 655453/198506 it does not fit, wrong angle, all loose! It's made of plastic so can't even try to bend it into place. I did buy the right product.”

Helpful Report

Posted 3 months ago

Thank you for taking the time to review your purchase. Looking at your photo there is a compatability or fitment issue with your Proclip. Could you please kindly contact our customer services team (info@babol.co.uk) providing your vehicle make, model and registration year, along with confirmation if your vehicle has the JBL sound system fitted. Many Thanks The Babol Team

Posted 2 months ago

“Never received my order. I had to email to find out what was going on and they said it couldn’t be delivered and they where issuing a refund.”

Helpful Report

Posted 3 months ago

Thank you for taking the time to review your purchase. Your order was dispatched via DPD immediately upon receipt. Customs in the destination country tried to make contact with you without success in regards to due duties, after 10 working days the parcel was returned to sender as unclaimed. Therefore a refund in full was issued. If you require further information in regards to your order/delivery please do contact our customer services team at info@babol.co.uk Many Thanks The Babol Team

Posted 3 months ago

“Well since I have yet to receive my order or even receive a tracking link or which delivery carrier will have it, I have to give a 1 star. Honestly more communication about why I have not received a tracking link would be appreciated.”

Helpful Report

Posted 3 months ago

Good Afternoon, Thank you for your review. You would have received an automated email notification upon dispatch of your order along with the tracking details of the parcel. Looking at the tracking information the parcel has been delivered. For further information please kindly contact our customer services team at info@babol.co.uk. Kind Regards The Babol Team

Posted 3 months ago

“Bought the magnetic holder system for a Samsung Galaxy ULTRA and despite following the instructions the ring will not attach stronly enough to the phone, even after cleaning the attachment point and leaving it overnight to secure. After a few times of using it, the ring comes unstuck rendering the mount useless. Then there is the return policy that if the item is not complete in a re-sellable condition without screws being used, they will refuse it? How are you supposed to mount something and then find out it is useless if you don't use the screws etc. I will never buy from then again and make sure anybody I know is aware of the returns policy for something that does not work.”

Helpful Report

Posted 4 months ago

“I do not have received my order... yet...”

Helpful Report

Posted 4 months ago

“I have another holder installed in my other car and I very pleased however this one will not fit I suspect a manufacturing fault it’s very frustrating and disappointing customer services were helpful and I await a solution”

Helpful Report

Posted 4 months ago

“Excellent product, pity about the delivery. Thanks to Brexit, an order from the UK to Ireland attracted an additional €13.83 in fees on an order totalling £19.65. The order was placed on November 25. Still waiting on December 9 I wrote to enquire about the delay and was told the item was a special order, and would be shipped from Sweden to the UK and it would then be sent to Ireland. It arrived December 16. If if the item was shipped directly from Sweden to Ireland I might have avoided the Brexit customs charges. When ordering again I will avoid the UK website.”

Helpful Report

Posted 5 months ago

“Disappointed that whilst the holder was suitable for iPhone 15 it will not hold phone with a case”

Helpful Report

Posted 7 months ago

Thank you for your review. Brodit offer a full range of device holders for both naked devices and for phones in cases. If you could kindly contact our customer services team at info@babol.co.uk we can look at a more compatible holder for your requirements. Many Thanks The Babol Team

Posted 7 months ago

“Ordered 4 weeks ago and hasn’t arrived.”

Helpful Report

Posted 8 months ago

Thank you for your review. Your order was dispatched on the 10th September via Royal Mail, it was handed over to Anpost on 12th September. Anpost held your parcel for 16 days, unfortunately as duties were unpaid the parcel has been returned to sender and the return processed for refund. If you require any further information please do contact our customer services team at info@babol.co.uk Many thanks The Babol Team

Posted 8 months ago

“Pas reçu !”

Helpful Report

Posted 9 months ago

“Not happy I ordered a item on the basis for quick delivery and payment of £5 to do just that. Having to wait nearly a week for delivery with no tracking.”

Helpful Report

Posted 10 months ago

Thank you for your review. I am sorry to hear that you were disappointed. Your order was placed on 23rd July, and dispatched on 24th July via Royal Mail 24. Looking at the tracking details, Royal Mail delivered your parcel on 29th July. Although Royal Mail aim to deliver next working day, it can take up to 3 working days. Please do contact our customer care team at info@babol.co.uk if we can be of any further assistance on this matter.

Posted 10 months ago

“Adhesives are awful. Didn't stick and no attachment for the phone to stick too.”

Helpful Report

Posted 11 months ago

Thank you for taking the time to review your order. Brodit is a two part solution, a vehicle specific mounting Proclip and a device specific holder/mount, the two items are required to form the full solution, this is advertised on our website and again upon checkout, unfortunately only the mounting mounting Proclip was ordered on this occation. If you require any further assisiatnce please do not hesitate to contact our customer services team at info@babol.co.uk where we will be happy to assist. The Babol Team

Posted 10 months ago

“Product not received.”

Helpful Report

Posted 11 months ago

Thank you for your review. Your order was dispatched via Royal Mail on 19th June. Looking at the tracking, Royal Mail attempted delivery on the 20th June and again on the 21st June, your parcel was then held by your local delivery office awaiting collection or re-delivery instruction. The latest tracking information shows this has now been collected from the local delivery office. Please do contact us at info@babol.co.uk should you require any further assisatnce.

Posted 11 months ago

“For the price paid (£70+) and the time I waited for delivery, I expected better. My order was for a Range Rover and iPhone 15 mag safe charger; neither of which came as it was for a Citroen and not an iPhone 15. I hope when I finally do receive the product the quality is better than the quality control.”

Helpful Report

Posted 11 months ago

“My first order only half the parts arrived. Returned it for a replacement and the screws were missing in the 2nd order. Thankfully I had my own that did the job.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to review your order. Brodit is a two part solution, a vehicle specific mounting Proclip and a device specific holder/mount, the two items are required to form the full solution, this is advertised on our website and again upon checkout, unfortantly only the mounting mounting Proclip was ordered on this occation. The holder containing the self tapping screws wasn't unfortunately ordered from ourselves. If you require any further assisiatnce please do not hesitate to contact our customer services team at info@babol.co.uk where we will be happy to assist. The Babol Team

Posted 1 year ago

“Phone would not fit into holder. Holder was a poor fit to the car. Very dissapointing. I was expecting better.”

Helpful Report

Posted 1 year ago

Thank you for your review. If I could kindly ask you to contact our customer services team at info@babol.co.uk whom will be able to assist in rectifing any issues/concerns you may have. Many Thanks The Babol Team

Posted 1 year ago

“Purchased a clip and holder for Volvo XC40 with use with iPhone 11 Pro Max. Unfortunately, there's no way to fit this on a right hand drive car without it interfering with the indicator stalk. You'd have thought someone would have tested it. Totally useless.”

Helpful Report

Posted 1 year ago

“Not enough information or clear photos on website. Item unusable as protruding out too far obscuring vision.”

Helpful Report

Posted 1 year ago

Thank you for your review. If I could please kindly ask you to contact our customer services team at info@babol.co.uk whom will be able to assist in rectifing any issues/concerns you may have. Many Thanks The Babol Team

Posted 1 year ago

“Sorry, I'm really disappointed with my purchase holder. I was meant to git a Samsung S23 Fe, and the holder is about 15 mm, not wide enough. Plus, the brodit clip does not fit my Ford Ranger despite your registration checker saying its the correct fit”

Helpful Report

Posted 1 year ago

Babol Ltd is rated 4.7 based on 4,232 reviews