Babol Ltd Reviews

Name: Babol Ltd
Address: 3 Indurent Park Broomhall, Norton Road, Worcester, Worcestershire
Rating: 4.72

4.7 Rating 4,559 Reviews

93 %

of reviewers recommend Babol Ltd

Company Reviews

Metrics

Info

4.7

Based on 4,559 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Babol Ltd:

Welcome to Babol, a marketing agency that blends digital and traditional strategies to grow your brand.
Using our eCommerce experience, customer service team and logistics offering to give your brand unique support to transact online.

Visit Website

Phone:

01905 677555

Email:

info@babol.co.uk

Location:

3 Indurent Park Broomhall,
Norton Road,
Worcester
Worcestershire
WR5 2QR

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Babol Ltd 5 star review on 22nd February 2026

Chris H

Babol Ltd 5 star review on 20th December 2025

276

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beyond poor. Never worked for the Enyaq - fits loosely and falls off constantly. What a waste of money. £10 mount of Amazon was vastly better and less than half the price. Do better.”

Helpful Report

Posted 2 weeks ago

Thank you for taking the time to review your order. We’re sorry to hear that you have experianced an issue with your purchase. Please kindly contact our customer services team at info@babol.co.uk with your order number and photos so we can assess options for a resolution. Kind regards, The Babol Team

Posted 2 days ago

“i have not received the produt yet so i can not say any thing.”

Helpful Report

Posted 2 weeks ago

“Lack of Communication eg No Order Confirmation 2 weeks from order to delivery”

Helpful Report

Posted 2 weeks ago

Thank you for taking the time to review your purchase. Communications and updates are extremally important to us, therefore all communications in regards to the order, dispatch and tracking are automated to the email address supplied at order. All special order items have a 7-10 working day lead-time from order, this is quoted prior to order where applicable. If you wish to discuss in further detail please kindly contact our customer service team at info@babol.co.uk. Many Thanks The Babol Team

Posted 2 days ago

“I have the phone hoder that charges a samsung but the clip does not fit where it supped at the bottom half i have a focus ST and its supposed to fit a focus the hoder itself is great just the clip wont clip in at the bottom half so for this i think its overpriced as now i have to find another holder”

Helpful Report

Posted 1 month ago

Thank you for taking the time to review your order. Please kindly contact our customer services team at info@babol.co.uk with photos of the issue and your order number so we can assess options for a resolution. We appreciate your feedback. Kind regards, Team Babol Ltd

Posted 4 weeks ago

“Paid a premium price for this charger expecting it to be amazingly designed. When it finally arrived and I mounted it to the brodit mount as described, all 4 of the dagger sharp screws sit out of the back of the brodit mount causing a massive hazard to anyone getting into the car and catching their leg on it. As I've screwed it in and found this defect, I cannot return the product. For such a massively inflated price I assumed it would be high quality. I was wrong.”

Helpful Report

Posted 3 months ago

Thank you for taking the time to review your order. We’re very sorry to hear about your experience. Please kindly contact our customer services team at info@babol.co.uk with photos of the issue along with your order number so we can assess options for a resolution. We appreciate your feedback. Many Thanks The Babol Team

Posted 3 months ago

“It is basically a waste of money - the bracket itself is useless without a compatible phone holder. I tried to find a combination for a popular Kia car model - no luck. When I found a holder I liked and provided my car model, it offered me the wrong model of the bracket, which I only discovered on delivery. And then the punchline - apparently, you can't return it for a replacement because of barely visible signs of screws once applied to the bracket (which they never warned about beforehand, of course). I ended up just using a universal vent mount that came - for free - with the holder. Don't bother wasting £20 on a piece of useless plastic, it's worthless.”

Helpful Report

Posted 3 months ago

“I have been badly misled by the way you advertise how easy the article has been to fit.”

Helpful Report

Posted 6 months ago

“Item ordered for the make and model of my car does not fit. Instructions, diagrams and photos even match the vehicle; the item doesn't. An expensive but useless piece of plastic.”

Helpful Report

Posted 8 months ago

“It was not clear to me on buying the product that I would also need to fork out an additional £30 for the holder so I can keep my phone in place while driving. The general build of the product feels shoddy too, the angle of the clip to the board isn't even straight, and the instructions were not clear on how to assemble.”

Helpful Report

Posted 8 months ago

Thank you for sharing your feedback, Alex. We're sorry to hear that the compatibility of the holder wasn't clear at the time of purchase and understand how frustrating that can be. Regarding the build quality, we appreciate your input as it helps us improve. Please know that your experience matters to us, and we will review the clarity of our assembly instructions. If you have any further concerns or need assistance, our customer services team is here to help. Warm regards, Team Babol

Posted 8 months ago

“No delivery email, no replies from customer services, will change review if this is fixed”

Helpful Report

Posted 10 months ago

Thank you for taking the time to review your purchase. Your order was dispatched on the same day of receipt of order. A automated dispatched order confirmation was sent via email. Royal Mail attempted to deliver your parcel within two days of dispatch, communications were sent via email along with links and instructions on how to re-booked the delivery on a convenient date of choice or to arrange a collection from your local Royal Mail sorting office. The tracking does now show that delivery has taken place. Please do feel free to contact our customer services team whom will be happy to assist if any further information or assistance is required.

Posted 10 months ago

“These new Brodit phone holders are nowhere near as good as they used to be. It's more like a universal holder. Difficult to line up the USB C connector. Disappointed!!”

Helpful Report

Posted 11 months ago

“Still have received order after 6 days”

Helpful Report

Posted 11 months ago

Thank you for taking the time to review your order. Your order was dispatched immediately upon receipt via Royal Mail 24, looking at the tracking Royal Mail attempted delivery the next working day but were unable to deliver as there was no one available to accept the parcel, they returned 48hrs later where the delivery was successful. If you require further information in regards to the delivery please do contact our customer services team whom will be happy to assist at, info@babol.co.uk. Many thanks The Babol Team

Posted 11 months ago

“It woudl help if you used the actual store name Ii purchased from, not "Babol" whatever that is! #Clueless”

Helpful Report

Posted 1 year ago

Thank you for taking the time to review your purchase. Your purchase was made through Babol, all communications, payment transaction, order confirmation, and invoice would all have been branded Babol as the retailer. Please do contact our customer care team at info@babol.co.uk if you require further assistance on this matter. Many Thanks The Babol Team

Posted 1 year ago

“Item number 655453/198506 it does not fit, wrong angle, all loose! It's made of plastic so can't even try to bend it into place. I did buy the right product.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to review your purchase. Looking at your photo there is a compatability or fitment issue with your Proclip. Could you please kindly contact our customer services team (info@babol.co.uk) providing your vehicle make, model and registration year, along with confirmation if your vehicle has the JBL sound system fitted. Many Thanks The Babol Team

Posted 1 year ago

“Never received my order. I had to email to find out what was going on and they said it couldn’t be delivered and they where issuing a refund.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to review your purchase. Your order was dispatched via DPD immediately upon receipt. Customs in the destination country tried to make contact with you without success in regards to due duties, after 10 working days the parcel was returned to sender as unclaimed. Therefore a refund in full was issued. If you require further information in regards to your order/delivery please do contact our customer services team at info@babol.co.uk Many Thanks The Babol Team

Posted 1 year ago

“Well since I have yet to receive my order or even receive a tracking link or which delivery carrier will have it, I have to give a 1 star. Honestly more communication about why I have not received a tracking link would be appreciated.”

Helpful Report

Posted 1 year ago

Good Afternoon, Thank you for your review. You would have received an automated email notification upon dispatch of your order along with the tracking details of the parcel. Looking at the tracking information the parcel has been delivered. For further information please kindly contact our customer services team at info@babol.co.uk. Kind Regards The Babol Team

Posted 1 year ago

“Bought the magnetic holder system for a Samsung Galaxy ULTRA and despite following the instructions the ring will not attach stronly enough to the phone, even after cleaning the attachment point and leaving it overnight to secure. After a few times of using it, the ring comes unstuck rendering the mount useless. Then there is the return policy that if the item is not complete in a re-sellable condition without screws being used, they will refuse it? How are you supposed to mount something and then find out it is useless if you don't use the screws etc. I will never buy from then again and make sure anybody I know is aware of the returns policy for something that does not work.”

Helpful Report

Posted 1 year ago

“I do not have received my order... yet...”

Helpful Report

Posted 1 year ago

“I have another holder installed in my other car and I very pleased however this one will not fit I suspect a manufacturing fault it’s very frustrating and disappointing customer services were helpful and I await a solution”

Helpful Report

Posted 1 year ago

“Excellent product, pity about the delivery. Thanks to Brexit, an order from the UK to Ireland attracted an additional €13.83 in fees on an order totalling £19.65. The order was placed on November 25. Still waiting on December 9 I wrote to enquire about the delay and was told the item was a special order, and would be shipped from Sweden to the UK and it would then be sent to Ireland. It arrived December 16. If if the item was shipped directly from Sweden to Ireland I might have avoided the Brexit customs charges. When ordering again I will avoid the UK website.”

Helpful Report

Posted 1 year ago

Babol Ltd is rated 4.7 based on 4,559 reviews