Babol Ltd Reviews

Name: Babol Ltd
Address: 3 Indurent Park Broomhall, Norton Road, Worcester, Worcestershire
Rating: 4.72

4.7 Rating 4,262 Reviews

93 %

of reviewers recommend Babol Ltd

Company Reviews

Metrics

Info

4.7

Based on 4,262 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Babol Ltd:

Welcome to Babol, a marketing agency that blends digital and traditional strategies to grow your brand.
Using our eCommerce experience, customer service team and logistics offering to give your brand unique support to transact online.

Visit Website

Phone:

01905 677555

Email:

info@babol.co.uk

Location:

3 Indurent Park Broomhall,
Norton Road,
Worcester
Worcestershire
WR5 2QR

Write Your review

Tell us how Babol Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Babol Ltd 5 star review on 29th July 2025

269

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Can’t review yet as product was received whilst away on vacation due to the fact it took ten days to deliver. Despite showing as in stock when ordered and Nemesis GB only being 10 miles away. Delivery was next day by the postal service, but not despatched by Nemesis GB for 9 days.”

Helpful Report

Posted 4 years ago

I am sorry we were unable to ship your order quickly. The live stock on the website indicates when an item is a special order product with a lead time of 7-10 working days and I am sorry if you did not see this at the time of ordering.

Posted 4 years ago

“Product description wasnt clear enough as £21 For a piece of plastic is a far to expensive”

Helpful Report

Posted 5 years ago

“I have knot received it yet”

Helpful Report

Posted 5 years ago

I am sorry your order took a week to get to you after it was shipped. From checking the Royal Mail tracking history I can see this item did go on quite a journey and can see it has now been delivered. Please accept our apologies for the delay, we generally find Royal Mail extremely reliable. Kind Regards, customer services.

Posted 5 years ago

“I was expecting something to hold my phone.”

Helpful Report

Posted 5 years ago

Hi, The Brodit solution consists of two separate parts and I am sorry if you did not see this when ordering. The vehicle specific mount (which you ordered) then a holder which must fit your device and there are options for most devices both and with or without a protective case.

Posted 5 years ago

“Very unhappy. Purchase took ages to arrive and when it did it was wrong. Disappointed.”

Helpful Report

Posted 5 years ago

“Not happy!!! It took forever to arrive and it was only half of the product. It was not made obvious that you need to buy a sperate part that actually attaches the phone to the holder and that it would be an additional £26 +postage! Now I have to waste money sending it back.”

Helpful Report

Posted 5 years ago

I am sorry you are unhappy about your recent purchase. Brodit is a 2 part system customised to both your phone and vehicle and I am sorry if you did not see this at the time of ordering.

Posted 5 years ago

“Unfortunately my phone holder broke after two days of use. £50 in total, would never purchase one again.”

Helpful Report

Posted 5 years ago

“Suggest you read my comments on Amazon”

Helpful Report

Posted 6 years ago

“Very poor. Does not fit car. Pulling frame of console away. Not cut manufactured correctly. Expensive”

Helpful Report

Posted 6 years ago

“Delivery was a long time. When the phone mount arrived, I decided to fit it right away. Much to my disappointment I was left with a phone mount designed for a right hand drive manual car, which stopped my right hand drive manual car from using 5th or 6th gear. After emailing Brodit, I was given the answer of "it's just a mirror image of a left hand drive vehicle". But the best the company can do (after I asked for a refund) was offer me another phone mount. Dreadful customer service and a phone mount that was never tested. I can't be the only person ever to have bought this mount? To be fitted to a car which is 12 years old. So why keep it on the website if it does not function?”

Helpful Report

Posted 6 years ago

I am sorry you are not satisfied with your Brodit ProClip and we would like to speak with you to try and resolve this issue. There is a compatibility issue which looks like it could be a combination of the region the vehicle was manufactured for, the transmission, the ProClip and also the way it is displayed on the website. We will contact you via email to try and resolve. Regards, Customer Services.

Posted 6 years ago

Thank you for bringing this compatibility issue to our attention and this ProClip has now been removed from sale. Regards, Customer Services.

Posted 6 years ago

“Disappointing, the centre fix is not angled too the driver to look at.”

Helpful Report

Posted 6 years ago

Hi James, sorry you are disappointed with the product. The majority of Brodit ProClip mounts are not angled towards the driver as the tilt swivel on the reverse of the Brodit holder usually takes care of this. If you are combining a third party holder with the ProClip we may have an accessory that could make the complete solution work for you? Please contact us on 01905 677555 where we will be happy to assist. Many Thanks, Rachel

Posted 6 years ago

“Didn’t really fit that well. Fitted between a speaker grill and the dash. Speaker grill wouldn’t fit back in properly.”

Helpful Report

Posted 6 years ago

“had to wait 10 days for pro clip to arrive, payed £4 for delivery and they send the wrong part. had to return payed another£4 postage and was told i have to wait another 7-10 days for delivery. Ridiculous. my advice don't buy. customer service also not able to help much to speed up the process. so all in all from placing the order to return it took 20 days and i still have not received my refund. again don't buy better get something of amazon.”

Helpful Report

Posted 6 years ago

Hi Mr Konrad, I am sorry that you were disappointed with the service received. It looks from your order that you selected a left hand drive product and I am sorry if you did not see this at the time of ordering. Refund was applied earlier today to your original payment method.

Posted 6 years ago

“Almost a month to post item discraceful”

Helpful Report

Posted 6 years ago

Hi Gareth, I am sorry you were not happy with the delivery service received. One of the items ordered was a special order from Brodit in Sweden, with an expected delivery time of 7-10 working days, and I am sorry if you did not see this message next to the product at the time of ordering. Despite being a busy retailing period, I was pleased to see that we were still able to deliver in 9 workings days. Kind Regards, Simon

Posted 6 years ago

“Awful delivery service. Don’t use Royal Mail. They may be cheap but the service is awful. Or if you do then make it clear that is who you are using so people can shop elsewhere”

Helpful Report

Posted 6 years ago

Hi, I am sorry you were let down by the delivery service. We do usually find Royal Mail extremely reliable however understand sometimes things can go wrong. Please accept our apologies for the inconvenience and from checking the tracking information can see that the order has now been collected. Regards, Customer Services 01905 677555

Posted 6 years ago

“Pay for next day delivery, wait 12 days to receive your product. Complain and they offer nothing in return as compensation. Would at least expect a refund on delivery!”

Helpful Report

Posted 6 years ago

I am sorry you were unhappy with the service received - we still have to charge shipping, even on special order items. Kind Regards, Customer Services

Posted 6 years ago

“I received the product in good time but this is not the correct product and does not fit my vehicle as described! I have been buying Brodit goods for many years and this has never happened before. Very disappointed!”

Helpful Report

Posted 6 years ago

Hi, I am sorry you were disappointed with the item received and it would be good to try and find a suitable solution for you. Please get in touch with our customer services at info@babol.co.uk with your order number, plus an explanation of the issues encountered - if possible an image of your dashboard too. Kind Regards, Rachel

Posted 6 years ago

“Normally the service is great however when I placed the order I didn’t receive an order confirmation, my money was taken, I asked for an order confirmation and they sent me one from last year and it then took a week for them to realise that the order had never actually gone through. Really disappointing as I needed the brodit holder urgently. When this was realised it was sent next day but overall the service was very poor on this occasion”

Helpful Report

Posted 6 years ago

I am sorry we fell short on this occasion. It appears there was a glitch between PayPal handing the financial transaction back to the website. We haven't come across this before and please accept our apologies. Regards, Tracey (Customer Services)

Posted 6 years ago

“Disappointed- I received the product promptly but it was missing the ‘wedge shape’ tools to fit the holder into the dashboard. Fortunately I had kept these from an old order from a previous car so I was able to fit the holder. However, without them it would have caused a great inconvenience. The fitting on this one is also very poor, you can see the excess glue what has been used to fit both parts together. Compared to my original purchase over a year ago, it appears the quality of the product and service has dropped.”

Helpful Report

Posted 6 years ago

“The system should not allow you to pay for next day delivery if after the cut off time. Asked for refund of next day charges but refused. Disgusting customer service. Horrible web site. Will go elsewhere in future. Do not use.”

Helpful Report

Posted 6 years ago

Babol Ltd is rated 4.7 based on 4,262 reviews