Audio Emotion Ltd Reviews

Name: Audio Emotion Ltd
Address: Units 18-19 Flemington Road, Queensway, Glenrothes, Fife
Rating: 4.94

4.9 Rating 1,264 Reviews

99 %

of reviewers recommend Audio Emotion Ltd

4.9

Based on 1,264 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01592 407700

Email:

info@audioemotion.co.uk

Location:

Units 18-19 Flemington Road,
Queensway,
Glenrothes
Fife
KY7 5QF

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was my first experience with this company and I found them to be very helpful, knowledgeable and efficient. If you want a first rate hi-fi dealer, look no further. They tick all the boxes and I've already recommended them to someone else.”

Helpful Report

Posted 8 years ago

“Excellent product for a fair price. Very nice and easy contact with Gordon. Professional, helpfull, friendly, reliable. Uncomplicated shipping to Germany. Highly recommended.”

Helpful Report

Posted 8 years ago

“Responded to emails and phone calls promptly and well. Deliverer speakers when it was convenient for me. And the speakers are wonderful. The whole process was straightforward, and I am very pleased with the service I received.”

Helpful Report

Posted 8 years ago

“I called AE to get their thoughts on the effect on sound quality of balanced mains as I was considering buying a balanced mains distribution block. Gary was extremely helpful and gave me his views on the impact of balanced mains on his own system at home. I decided to go ahead and order a balanced Taga which has more than fulfilled my expectations. I must say that Gary's comments proved to be totally accurate. He also offered me a very generous part-exchange deal on my then current distribution block. I think AE's customer service is first class and, on the basis of my experience, would have no hesitation in recommending them without reservation.”

Helpful Report

Posted 8 years ago

“Altogether a very pleasing attitude and authorative response to all my queries from all members of a very approachable & friendly team. A very refreshing good old fashioned kindness & caring approach at all times. Culminating in an exceptional deal which was conducted in the most satisfying & easy manner. An altogether excellent customer experience. Cannot recommend highly enough. Give Audio Emotion a try & see what I mean! P.S. Unfortunately not all companies in this day & age are worthy of such lavished praise to say the very least!!”

Audio Emotion Ltd 5 star review on 10th October 2017

Helpful Report

Posted 8 years ago

“Gordon was very knowledgeable and helped me make the right choices. He worked out a very good deal in part exchange and I ended up with a system which exceeded my expectations. Audio Emotion stock high end systems but at realistic prices. The clue is in the name. Quality systems convey the music. It's refreshing to find a dealer offering "a try at home" in the context of ones own system. Local dealers don't always offer the choice of equipment and I think this is where Audio Emotion scores very highly. I will certainly be returning in the future!”

Audio Emotion Ltd 5 star review on 20th September 2017

Helpful Report

Posted 8 years ago

“Excellent service from Gary who agreed price and delivered in 24hrs. Quality dealer who answered all my quest promptly and with enthusiasm! Can't ask for better”

Audio Emotion Ltd 5 star review on 19th September 2017

Helpful Report

Posted 8 years ago

“If you seek first class service, first class hi fi, from first class staff why would you go anywhere else? From your first phone call or visit to the shop,you realise you are dealing with staff that have extensive knowledge in the products that they sell, attention to detail is second to none, I have dealt with them for a few years now and wouldn't go anywhere else”

Helpful Report

Posted 8 years ago

“They are very focussed about making sure that you get the best out of your existing system. That means when they do make upgrade suggestions they are successful because they work well the other components.”

Helpful Report

Posted 8 years ago

“It's strange how life can throw googlies at you, (yes googlies not curved balls, far too American), My buying habits, as I become older, have not changed a great deal, but a few years ago now I had seen a rather professional advert for some HiFi products. I like HiFi! Now I live in Gloucestershire and the company were North of Edinburgh, I had always bought from nice privately owned hopefully small dealerships and my main concern is for aftercare. But time had come to upgrade my system, and I'd outgrown my local dear ships, yes, I had a car and I could travel most places if my system asked me nicely enough. But I thought, "lets obtain some knowledge from this Scotsman first" to help guide the way forwards. Am I glad I made that call, because I suddenly went back in time, it was like I was in a Dr Who episode. It first hit me the attitude of the person on the end of the phone, he was not just helpful but cared about, not just me, after all I was just a customer that he wanted to sell to, but my needs, budget and so much more. I have been a sells person, I've been on the courses, and I thought at first so has this guy, (I now have discovered he is deeper than that unfair thought), but slowly I discovered I had come across a company that I could do business with, if only they were not so far away. So to cut a very long story short, "as these reviews are to help you and them to acquire a working relationship", I have now bought many items, both big and small from them, as for Audio Emotions, the talk through with servers and network stuff has been made easy, (I do not say this lightly as I'm far to old to understand what was said, but it was all made clear), The delivery and return with any issues I had, which were very few, all this and much more from the knowledge of the staff, to how to improve my sounds, which is after all the reason for contacting them in the first place. I Forgot the distance and anything about dealing with someone I'd properly never meet. I felt and feel part of their company as it is a small shop, just down the road as I'd always wanted, with all the benefits of that. They are there for me is how I now feel. Having worked in studios till very recently, I thought I know about sounds, and I hope I do, but when it comes to HiFi these guys know their business, I do my research before I spend my money so many questions were asked and tests on their knowledge from the past equipment I'd had, they came up trumps, (don't let the word TRUMP put you off), they don't pretend to know everything, but they are on your side with genuine interest in you, and not just to have your money. Give them a try, just phone and you, I'm sure, will be well pleased.”

Helpful Report

Posted 8 years ago

“They were very knowledgeable, and gave me good advice. Gave me a great trade in offer. Excellent service , great value.”

Helpful Report

Posted 8 years ago

“Excellent knowledgable service”

Helpful Report

Posted 8 years ago

“Buying world-class audio is not a cheap endeavor, so I was looking for an audio dealer that treated me well and made me feel comfortable about my decision. Gary and Marion at Audio Emotions treat me like a valued customer and give me excellent advice based on my tastes in music listening. I thought that I had a good system until I replaced my aging control unit (preamp) with a Luxman. Wow, what a difference! I couldn't be happier and highly recommend Audio Emotion to all audio enthusiasts.”

Helpful Report

Posted 9 years ago

“After many years I thought it was time to upgrade my system, popped in to Audio Emotion as I'm lucky, it's in my home town. After a few minutes Gary fully understood my requirements. I now have a great Gato Amp, Audio Physic speakers, Auralic streaming DAC and he upgraded my existing lp12 with a new tone arm cable and MC cartridge. Gary knows his stuff and removes all the pain of trying to choose a system that fits. Now enjoying music like never before.”

Helpful Report

Posted 9 years ago

“I found Audio Emotion very helpful with my initial enquiry. they were so helpful. After I made my purchase it was handled in a very friendly manner nothing was too much trouble and I was also given sound advice in the using of the equipment with the fact I could contact them at any time for help if needed. The item I bought was packed very carefully and I received it with next day delivery. Altogether a good experience and a Company I would recommend to others.”

Helpful Report

Posted 9 years ago

“Garry/Mark are so helpful and have wonderful expertise knowledge of every aspect of HIFI world they put on the correct path and guide me to best possible purchases for my satisfaction and budget for my system and enjoyment. I can recommend highly for best advice ever Thanks”

Helpful Report

Posted 9 years ago

“These guys deal in top end audio, and their customer service matches their products. From listening to my needs, they gave me great advice. Because I stay relatively locally, they got all my gear in and set up a demo of two possible 'fits'. Two hours and three sets of speakers later, we had perfection. Steve done a great job at getting me a wee sweetener on the deal, and set them up in my house. Top Class !”

Helpful Report

Posted 9 years ago

“The most consistently truthful company which delivers unfailingly in any business I deal with.”

Helpful Report

Posted 9 years ago

“I made a fantastic deal with Gary. Great poweramp, Good Price and fast shipping. Audio Emotion, highly recommended and BIG thumbs up.. A++++++ All the Best from Jess, Denmark”

Helpful Report

Posted 9 years ago

“I have purchased a number of preowned pieces from yourselves over the last few years & have been more than satisfied with the quality & condition of each & every item.Together with the sincerity & service provided.”

Helpful Report

Posted 9 years ago

Audio Emotion Ltd is rated 4.9 based on 1,264 reviews