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Audio Emotion Ltd Reviews

4.9 Rating 1,232 Reviews
99 %
of reviewers recommend Audio Emotion Ltd
4.9
Based on 1,232 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Returns Process
Easy
Read Audio Emotion Ltd Reviews
Visit Website

Phone:

01592 407700

Email:

info@audioemotion.co.uk

Location:

Units 18-19 Flemington Road,
Queensway,
Glenrothes
Fife
KY7 5QF

Have been a regular customer of Audio Emotion for many years, and I have always had an excellent service in respect of all aspects that one would wish for in a customer/specialist retailer relationship. Highly recommended.
Helpful Report
Posted 10 years ago
I have been dealing Audio Emotion for a number of years now and they always provide excellent advice and deals to match. I have purchased both new and used items and Gary & Mark always offer excellent trade in deals which makes upgrading a breeze. The guys and Marion are a delight to deal with and I can highly recommend them. Thanks Gary,Mark and Marion for all your help and patience.
Helpful Report
Posted 10 years ago
This is a company that I have used repeatedly and always found them helpful, enthusiastic and positive people to deal with. Gary's enthusiasm and knowledge about all things 'HIFI' is both infectious and persuasive but most importantly, helpful. That said the Vertex and Leading Edge products sourced through AE don't need a lot of selling - they've all performed brilliantly in my system.
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Posted 10 years ago
I have used Audio emotion on several occasions and have always experienced excellent customer service - something all too rare these days. One amplifier I purchased had a fault and I was loaned another whilst the repair was undertaken. Gary & Marion provide a brilliant service to hi-fi enthusiasts and I have no hesitation in thoroughly recommending Audio Emotion.
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Posted 10 years ago
A big thank you to both Mark and Gary for the great service and advice. A dealer that finally actually listens to what you want and matches it perfectly taking into account your listening style and budget. I travelled all the way from Hertfordshire to demo and it was so worth the journey. There was no pressure and we just sat there and enjoyed the music. I cannot recommend you guys enough!
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Posted 10 years ago
Any question you have about hi-fi and, quite a few you don't, these people can answer everything. They take time to understand your requirements and the way you like to hear things sound and they tailor their suggestions to what you are trying to achieve, whether that is within a budget or the sky's the limit… They've never let me down. I live at the other end of the country and they are still my hi-fi dealer, excellent service and great people.
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Posted 10 years ago
Excellent service, advice and access to knowledge. Very friendly and accessible people. Then backed up by superb products. They have revolutionised my listening experience - and I thought I had a good system.
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Posted 10 years ago
Brilliant service and deals, huge amount of respect for customers and all lovely people. Lastly, honest and you do what you say you're going to do when you say you are going to do it. Priceless.
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Posted 10 years ago
Very helpful and will contact you if asked promptly. Very smooth transaction and would definitely recommend Audio Emotion.
Helpful Report
Posted 10 years ago
Audio Emotion, Mark, Gary, Marion and others, like old friends really, pity I have not found the time to pay you a visit in person, such a long way and I don't drive anymore, however you are seeking an opinion...I trust you, I rely on you for advice, and the process of making a purchase is usually simple and to the point, I have had one or two technical issues but not many and A/Emotion will always put it right, listening to music is something I really enjoy, and I am also interested in the equipment, I hope we will continue to do business and I look forward to getting my MB50 + ATCs in the near future, (near future? it is an innaccurate term yet people use it), B.Law.
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Posted 10 years ago
Audio Emotion are tops! Couldn't get any more topper if they tried! Always a pleasure to do business with, and sound advice second to none. Thank you for several years of happy buying. Hang in there guys, I'll be back........
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Posted 10 years ago
Dealing with audio emotion has been both a pleasure and enlightening experience,their knowledge of the current hi fi market is second to none,no matter what your budget they will help and advise you through the whole process,ensuring that you have the perfect system match from plug to play .....
Helpful Report
Posted 10 years ago
Audio Emotion Ltd is rated 4.9 based on 1,232 reviews