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Audio Emotion Ltd Reviews

4.9 Rating 1,211 Reviews
99 %
of reviewers recommend Audio Emotion Ltd
4.9
Based on 1,211 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Audio Emotion Ltd Reviews
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Phone:

01592 407700

Email:

info@audioemotion.co.uk

Location:

Units 18-19 Flemington Road,
Queensway,
Glenrothes
Fife
KY7 5QF

I have been a on/off customer for a number of years now and haven't made many large purchases. This doesn't seem to matter, I get a warm welcome. So it could be a couple of cables, new speakers or a 2nd hand turntable, you will get the same level of attention and service. Can't really say more than that......
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Posted 6 years ago
I like the way in which the whole team go about their business. They are incredibly professional and normally that would mean a bit boring and inflexible whereas nothing could be further from the truth. They clearly love music and want people to have that same love. This means that while they take you the customer seriously and endeavour to give you the best products and service they can it is always a friendly and enjoyable experience. I was a real audio enthusiast in the 70 and 80s but lost the time and interest while bringing up our family. The guys at Audio Emotion have given me back my enthusiasm and enjoyment for music and I cannot rate them highly enough.
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Posted 6 years ago
First class Nothing more needs to be said Thank you so much Gary, Gordon,and Marion A very happy Jimmy Baines 👍
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Posted 6 years ago
I placed my first order with Audio Emotion, the item ordered was out of stock at the time, but I was promptly contacted with a due date. Once the item came in to stock I was contacted by Marion, who informed me of the day, and the courier delivering. It was a pleasure ordering from Audio Emotion and I have no hesitation in recommending them, and would definitely purchase again!! Thanks
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Posted 6 years ago
Hi I am foreigner I get touch with audioemotion through internet just by accident because I was looking for a product who is unfortunately no more imported in France a quad classic2 I must confess that I was a bit scary to buy such a product without any knowledge of the shop the owner etc Marion Gary are just wonderful and straight people always helpful .... So I advice erveryone to buy from them REALY Alain Faure
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Posted 6 years ago
I have bought several used items from Audio Emotion ranging from a valve amplifier to speaker cable, my latest purchase was a Quad Cd player, I find them very efficient, polite and courteous when talking to them on the phone. I have been more than happy with everything that I have purchased from them and would highly recommend them to anyone looking for items to upgrade a audio system. They get a 5* plus from me, what more can I say.
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Posted 7 years ago
Great service. Competent staff. Traded in a product when buying a new, and got a good price, incl shipping to Denmark.
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Posted 7 years ago
I live in the Netherlands and first did an email-inquiry about the product and shipping. Gary C. gave me a quick and sattisfied answer, so I ordered a pair of QUAD S4 speakers. paid by credit-card and delivered by DPD in 6 days. Today I'm listening music by the brand new QUAD S4 speakers. I'm very sattisfied. Audio Emotion crew thanks!!
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Posted 7 years ago
Excellent, recomend.
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Posted 7 years ago
Just ordered my 2nd amp from AE, wouldn’t buy anywhere else, their advice and service is second to none.....
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Posted 7 years ago
Never used Audio Emotion before, and never knew that service could be this good ! Now looking for a reason to buy from them again :)
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Posted 7 years ago
Excellent service, great communication, a pleasure to do business with, I would certainly buy from Audio Emotion again
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Posted 7 years ago
A pleasure to buy from . Bought monitor audio speakers. Fantastic communication and very prompt delivery. Highly recommended
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Posted 7 years ago
I was searching for Creek Evolution 100CD and accidentally found Audio Emotion. They gave me very competitve price and arranged secured shipping to Slovenia. The communication and servis were at a high level, the package came in few days and well packed. Highly recommended to anyone, escpecially to international buyers becuase Audio Emotion will take care of everything. TOP SELLER!
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Posted 7 years ago
I am from Holland and bought a preowned Quad Elite QSP amp via the website of Audio Emotion. They did not promise too much. The amp arrived within the announced period and was well packed. More important: it looks like brand new and sounds great! Little but in my opinion important detail: when I wrote Audio Emotion a mail, they replied within 15 minutes. Great guys!!
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Posted 7 years ago
good service
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Posted 7 years ago
As always great service !!!
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Posted 7 years ago
Friendly and reply soon, would like to trade next time.
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Posted 7 years ago
I’ve bought 3 fairly expensive items from Gary and Marion over the past 4 years and have always been completely satisfied. A faulty psu, failed after a year, was immediately replaced without charge. Always worth asking about trade in possibilities, that’s how I funded my beautiful Vega G1. Deal with complete confidence.
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Posted 7 years ago
Veloci, cortesi e precisi. Consigliabili anche per il mercato italiano. Prodotto conforme alla descrizione. Vale la pena visitare ogni tanto il loro sito.
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Posted 7 years ago
Audio Emotion Ltd is rated 4.9 based on 1,211 reviews