Audio Emotion Ltd Reviews

Name: Audio Emotion Ltd
Address: Units 18-19 Flemington Road, Queensway, Glenrothes, Fife
Rating: 4.94

4.9 Rating 1,232 Reviews

99 %

of reviewers recommend Audio Emotion Ltd

4.9

Based on 1,232 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01592 407700

Email:

info@audioemotion.co.uk

Location:

Units 18-19 Flemington Road,
Queensway,
Glenrothes
Fife
KY7 5QF

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“Excellent service. From ordering to delivery was just 2 days!”

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Posted 6 years ago

“Quick response. Received my amplifiers in Hong Kong within a week! Good recommendation to buy the ex-dem units.”

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Posted 6 years ago

“Push it very much, it was. Creek Evolution 50A was used at present, but next I was going to buy Creek Evolution 50CD. But, it couldn't be bought any more in Japan. An auction checked many foreign countries. It was only a doubtful site. AUDIO EMOTION was found and ordered at last. Very well, correspondence of Mr.Marion was saved. I'm liking British music very much and am asking by the following system. CREEK EVOLUTION 50A CREEK Sequel 40MK2 MM 40dB CREEK FM/AM AMBITTUNER rega Planar3 KEF Q300-Version UP QED Performance Ruby Anniversary Evolution If it reaches, I think I'll hear a CD of PINK FLOYD. Very pleasant. Thank you very much. Hiroshi Suzuki from Japan”

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Posted 6 years ago

“Very fast answer and pleasant exchange with Gary, item purchased in 3 clicks, very good bargain...Thanks a lot. As I love english sound and products, I'm very happy to built relationships with good people for the future. I will come back to you when I'll need it certaintly !”

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Posted 6 years ago

“It is notoriously difficult to get sensible advice about what hifi products will suit one, especially as most audio emporia have a relatively high turnover of staff and don't take the trouble to actually listen to the customer, so busy are they with their own agenda. Buying gear without listening is without hearing them properly is usually a recipe for disaster. Except from Audio Emotion. The good folk at Audio Emotion give good advice, recommend products suited to one's idiosyncrasies, because they have got to know you over the years. Phone calls with them are always pleasant and reassuring (perhaps it's the Scottish way!). They can be bought from with confidence! It might cost you a bit more than you thought, but it's worth it!”

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Posted 6 years ago

“Given plenty of information on when my order would be delivered.No problems whatsoever.Recommended.”

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Posted 6 years ago

“I’ve bought a few amplifiers, power supplies, interconnects and cables from AE over the past year, and demoed others in store and at home. Always helpful and professional with a genuine desire to help you get what you want from your hifi system.”

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Posted 6 years ago

“Would recommend Audio Emotion, faultless transaction, knowledgeable and helpful staff who respond to queries quickly and accurately. Very happy with the price of the item and the trade in value of my old equipment.”

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Posted 6 years ago

“I have used Audio Emotion previously and found them to be excellent, well informed and reliable. This time was just as expected - easily recommended without any hesitation or caveats”

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Posted 6 years ago

“We have bought a secondhand Linn Majik 2100 power amp. Excellent service, quick response on emails, good price, fast delivery to Holland. Product in excellent condition, all parts included like power cable, Linn Black Interlink and original manual. Packed and shipped in the original Linn packaging. Very satisfied.”

Helpful Report

Posted 6 years ago

“Quite possibly the best customer service I have ever had .I had to return an item after the first month and Gary and Marion very kindly let me exchange it for the audiolab 6000a amplifier and matching cd transport and an auralic aries mini streamer. I have to say the audiolab amp is amazing hard to believe it costs just £600 out performs much more expensive models. It is so clear with just the right amount of bass/treble and so easy to use, nothing more can be said about the aries mini that hasn't been said in the many glorious reviews it's had it does what it says it does exceptionally well.I haven't used the cd transport much as most of my music is on a NAS . I can thoroughly recommend audio emotion for price , prompt and safe delivery and excellent customer service”

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Posted 6 years ago

“My experience for this order was very satisfactory. order placed and then delivered in excellent packing and as described on the web page. Product works as expected and I am satisfied.I would also add that a previous order that caused some concern was corrected to 100% satisfaction for me.”

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Posted 6 years ago

“Product like is described. Very good condition. Very fast shipping. Three days after my order I received the leema dac In the original box with all accessories. It's a pleasure to work with a real professional...Thank you, I and be sure i will come again...”

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Posted 6 years ago

“I found Audio Emotion through the list of stockists for Okki Nokki record cleaning machines. I telephoned and they said they had it in stock and it was dispatched that same afternoon and I received it the next day, less than 24 hours after my call. Friendly and knowledgeable service. Recommended.”

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Posted 6 years ago

“I have been a customer with AE for a number of years by phone or on line. they have always been helpful with good advice . Any purchases have been sent out promptly and in good order. I really must try and visit the shop .”

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Posted 6 years ago

“It shows that this is a family business just by the way you are looked after.Gary was excellent, enthusiastic and worked hard to come up with an option that worked for all. Quick to respond and a fair deal all round. The reputation is well deserved and I would both recommend and deal with these guys again without doubt”

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Posted 6 years ago

“Excellent service , super fast delivery and my equipment was as exactly as described , for a pre-owned item it was like new !! will certainly use again for future purchases.”

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Posted 7 years ago

“Gave me a very good deal online. Generally good communication on email and on the phone and prompt service. Also did well dealing with a return I made. I'd be happy to use them again.”

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Posted 7 years ago

“Although the international payment condition was not clarified at the beginning, and unfortunately this caused an unpleasant situation, the customer service was very quick and flexible. Good market behavior, good pricing startegy, super service. Very recommended.”

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Posted 7 years ago

“John B This is the first time that I have dealt with AE to purchase Tannoy Turnberry Speakers. I was extremely pleased with the part exchange deal, prompt response and excellent communication. I look forward to using AE in the future.”

Helpful Report

Posted 7 years ago

Audio Emotion Ltd is rated 4.9 based on 1,232 reviews