Audio Emotion Ltd Reviews

Name: Audio Emotion Ltd
Address: Units 18-19 Flemington Road, Queensway, Glenrothes, Fife
Rating: 4.94

4.9 Rating 1,211 Reviews

99 %

of reviewers recommend Audio Emotion Ltd

Company Reviews

Metrics

Info

4.9

Based on 1,211 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

01592 407700

Email:

info@audioemotion.co.uk

Location:

Units 18-19 Flemington Road,
Queensway,
Glenrothes
Fife
KY7 5QF

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“Very quick response to my order”

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Posted 7 years ago

“fast clear and help full.”

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Posted 7 years ago

“Lovely people to deal with on the phone as they are over 200 miles from me. Shame they aren't closer! Excellent service and very professional.”

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Posted 7 years ago

“It's difficult to write a review for Audio Emotion without sounding like you've become a member of a cult! In all the dealings I've had with Audio Emotion I have always received impeccable customer service. This is not a shop that wants to sell you the most expensive items, instead they listen to what your system consists of and offer advise based on years of experience. Shipping is always fast and secure. Personally if I am buying Hi-Fi online, Audio Emotion is my go to retailer.”

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Posted 7 years ago

“Have dealt with Audio Emotion over the past two years and I have always received good advice and plenty of help. The items I purchased have always been very good condition for pre-owned items and my orders have been dealt with customer service as the main priority. You can always be assured of good service and polite attention.”

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Posted 7 years ago

“Hi, quick delievery, very good balanced headphone amplifier with AKG K1000. All is perfect. Thank you very much. Roger DEVALIERE”

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Posted 7 years ago

“Excellent, very professional. fast delivery. Thank You”

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Posted 7 years ago

“A big thank you once again to Gary and all at Audio Emotion. Made to feel at home from the first telephone call to leaving the shop. Wonderful service, both during the visit and after on the telephone. They give excellent advice, great trade in service when required and above all honest and straight forward advice on what you are looking to achieve for your musical enjoyment. I cannot recommend them highly enough, the warmth and kindness of the all of them are a credit to their business. Thank you so much.”

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Posted 7 years ago

“Fast delivery excellent quality products. Accurately described”

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Posted 7 years ago

“I have dealt with Gary and his team for over 5 years now, and every time I contact for advice or upgrades I am treated with the familiarity of a valued family member. Technical advice is boundless and unmatched as they seem directly involved with manufacturers at engineering level, not just the usual sales hype I have never felt pushed to buy anything, always offered extended demos if required and I know if I have a problem it will be resolved to the same high standards I would not hesitate recommending AE to any fellow music lover, or indeed someone dipping their toes for the first time. This in not a box shifter setup, they value repeat business more than anything from my perspective.”

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Posted 7 years ago

“With great knowledge and expertise Gary got me sorted out, first class service, thank you.”

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Posted 7 years ago

“I have been looking for a headphone amp for several weeks and was browsing the net including Audio Emotion. I was fortunate to find just what I wanted, the Arcam rHead at a very good price. A day later the unit was in my lounge wired up and sounding just as I hoped. I have used Audio Emotion before and have always been very happy with their service. Their range of hifi equipment is very comprehensive, whether or not you want new or used. I personally have always had used equipment from them which is always in superb condition and excellent value for money. They know their trade and are always willing to offer expert advice. I thoroughly recommend anyone looking for quality hifi give them a look.You will not be disappointed!”

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Posted 7 years ago

“Gary is always friendly to deal with ,the most helpful team you will find in any hifi shop”

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Posted 7 years ago

“Customer service was outstanding. Gary couldn't do enough to help with the sale. I was offered a discount even before my multiple purchase and a very good trade in price. Gary also explained how to install the storage board and arranged for safe insured shipment. The items arrived on time and the packaging was very good. Audi emotion and Gary were recommended by a family friend in Chesterfield which is miles away so it just goes to show that the company has a very good reputation. Will definitely be dealing with them again in the future. many thanks Tony”

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Posted 7 years ago

“Hi to all at "Audio Emotion Ltd., You very kindly ordered my PX25 Valves from the "KR" Factory, and kept me fully informed of their progress. They arrived at my address on the day and time arranged, and are now in my Amplifier performing superbly. "Audio Emotion Ltd" will now be on my list of trusted companies that are pleasure to do business with. Many thanks and kind regards, John.”

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Posted 7 years ago

“Simply providing a very efficient service - including speedy updates on my order status and offering vinyl at a very reasonable price with very reasonable P&P costs - will ensure that I shall be returning to make further purchases with confidence. Well done,Audio Emotion.”

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Posted 7 years ago

“Very professional, helpful, prompt and friendly response and a good deal agreed.”

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Posted 7 years ago

“In my experience Audio Emotion are excellent in all respects. They were friendly and helpful. Gareth's description of the pre-owned phono stage, "It's as new", which I bought was spot on. It was very securely packaged and it was delivered on the day he stated. I will have no hesitation in dealing with Audio Emotion again. It's a super shop! Well done!”

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Posted 7 years ago

“Just bought 2 pre owned Cyrus power amps, a PSXR and a Cyrus interconnect to upgrade my system. Great service. Gary gave me a great explanation of which out of the various possible configurations to use to wire these components into my system. I was able to try these units out at home in my system to hear before I bought them. Good friendly, knowledgable service from start to finish.”

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Posted 7 years ago

“Great communication at all stages of my transaction. Very quick dispatch.”

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Posted 7 years ago

Audio Emotion Ltd is rated 4.9 based on 1,211 reviews