Audio Emotion Ltd Reviews

Name: Audio Emotion Ltd
Address: Units 18-19 Flemington Road, Queensway, Glenrothes, Fife
Rating: 4.94

4.9 Rating 1,141 Reviews

99 %

of reviewers recommend Audio Emotion Ltd

Company Reviews

Metrics

Info

4.9

Based on 1,141 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01592 407700

Email:

info@audioemotion.co.uk

Location:

Units 18-19 Flemington Road,
Queensway,
Glenrothes
Fife
KY7 5QF

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I made an international purchase of large floorstanding speakers and the team at Audio Emotion made the purchase and delivery of the speakers (more than 300lbs to Australia) easy. They were a pleasure to deal with and I will absolutely be a returning customer.”

Helpful Report

Posted 7 years ago

“First class service from a knowledgeable and friendly team. Took time out to explain how to set up my new system. Top notch”

Helpful Report

Posted 7 years ago

“Returning to vinyl was the catalyst for us to upgrade our “separates system”. Audio Emotion came highly recommended and and we were impressed from the moment we crossed their threshold. The teams friendly and enthusiastic manner, their absolute knowledge about the many ranges of audio equipment, compatabilities and the intricacies that enables optimum music output. Our many questions were answered efficiently by Gary and we were given options allowing us to make an informed choice. Marrying us up with audio equipment to suit our needs so our musical journey continues beautifully. Thank you Audio Emotion Team. A and S.”

Helpful Report

Posted 7 years ago

“I bought a used Mark Levinson preamp. Price was ok, customer care perfect (Gary called me, here in Italy, by telephone, just to be sure everything was going ok with my order. The parcel arrived in Milan in 5 working weeks, and delivery costs were low. Preamp has just arrived and seems perfect. I'll recommend this shop to my friends, and consider for future shopping.....”

Helpful Report

Posted 7 years ago

“Been dealing with them for years. Absolutely first class service every time.”

Helpful Report

Posted 7 years ago

“Good support and product knowledge. Purchased three or four items over the past ten years. One of my retailers of choice”

Helpful Report

Posted 7 years ago

“purchase made online; advance payment by bank transfer and, after some time, product received regularly; until now everything is fine”

Helpful Report

Posted 7 years ago

“A great price for a used fuse, which came we packaged. Communication was excellent, with quick and informative responses to my questions. A pleasure to deal with. Thank you guys.”

Helpful Report

Posted 7 years ago

“Ordered an Aries Mini in white however audioemotion was quick to inform me was not in stock so opted for black with a HD installation and delivered within 3 days. Happy with the product and service so far.”

Helpful Report

Posted 7 years ago

“Keeping me up to date with what i was after ,when it was to turn up,then posting it out and getting the parcel two days before it was due, posed 2pm arrived 9.30 am NEXT DAY. Gary & Steven grate people to deal with, by emil or phone. I will be getting more gear from these again .Give them a try .10/10”

Helpful Report

Posted 7 years ago

“This company offers incredible customer service, whether you're buying equipment costing many thousands or, like myself, buying a pre-owned item costing some hundreds. They are tops if giving balanced advice about the best product for your needs, offering great value-for-money, and providing an excellent delivery and follow-up service. This family-run company is a credit to all its staff, and I am sure I'll be using them as my first port of call when buying more hi-fi in the future. Many thanks.”

Helpful Report

Posted 7 years ago

“Gordon was very helpful with my purchase which I received next day. Thank you”

Helpful Report

Posted 7 years ago

“Extremely knowledgable team who strive to provide well informed advice on new products and upgrades. Customer experience is absolutely first class in every way!”

Helpful Report

Posted 7 years ago

“The interesting thing about A.E. web is the pre-owned department. There are chances of bargain for superior equipment without spending fortunes, also there is a good guidance about all sort of products: I would never spend £15K on cables because it is madness when I can achieve the same result with a class A pre-owned one: that is where Audio Emotion come in place with name and guarantee. I might think there is convenience in other webs but I can say that here I find the best, and Scotland too makes a (strange but very true) energetic difference in purchasing the same high quality with no regrets. I have been let down by London dealers before so I talk with experience. Then there is a friendly Scottish accent from a man (G.A.) to make everything even more pleasant and being myself Italian I feel my audio "emotions" are well looked after.”

Helpful Report

Posted 7 years ago

“Great selection and good value. Fast delivery. I check their website regularly.”

Helpful Report

Posted 7 years ago

“Have dealt with the lovely folk at Audio Emotion a number of times having bought a number of preowned items from them and them also having them fixing my Shanling cdp when no one else i tried even wanted to help and i cant recommend them highly enough!! One thing in particular that i love is the speed at which they reply to emails which is better than any other dealer ive come accross down the years. From emailing to quality of stock to helpfullness to speed of delivery its 10 out of 10 from me all round! Kind regards, Tom”

Helpful Report

Posted 7 years ago

“Just to confirm the cable arrived in perfect condition this morning. Thank you very much - great doing business with you. The improvements are a much more coherent overall sound and extended soundstage. The highs are smoother but also sweeter and more natural and the subbase is much more controlled. Very happy!”

Helpful Report

Posted 7 years ago

“This was my first experience with this company and I found them to be very helpful, knowledgeable and efficient. If you want a first rate hi-fi dealer, look no further. They tick all the boxes and I've already recommended them to someone else.”

Helpful Report

Posted 7 years ago

“Excellent product for a fair price. Very nice and easy contact with Gordon. Professional, helpfull, friendly, reliable. Uncomplicated shipping to Germany. Highly recommended.”

Helpful Report

Posted 7 years ago

“Responded to emails and phone calls promptly and well. Deliverer speakers when it was convenient for me. And the speakers are wonderful. The whole process was straightforward, and I am very pleased with the service I received.”

Helpful Report

Posted 7 years ago

Audio Emotion Ltd is rated 4.9 based on 1,141 reviews