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Audio Emotion Ltd Reviews

4.9 Rating 1,211 Reviews
99 %
of reviewers recommend Audio Emotion Ltd
4.9
Based on 1,211 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Audio Emotion Ltd Reviews
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Phone:

01592 407700

Email:

info@audioemotion.co.uk

Location:

Units 18-19 Flemington Road,
Queensway,
Glenrothes
Fife
KY7 5QF

I have used Audio Emotion for years with complete confidece. Last year I bought an expensive used CD player which unfortunately developed a fault. Gary sent it off for repair and then gave me a new machine to keep me going. After a year the machine had not been repaired and the new machine developed a laser fault. Gary then abandoned the past and has nowresolved the situation by giving me a demo machine as replacement. Great service. Thanks Gary and Marion for your great help.
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Posted 7 years ago
The Heed Canamp I bought was used but in exceptionally good condition and exactly as described by Audio Emotion. I was kept updated with the status of the order and delivery. It arrived on time and very carefully packaged (thank you). Buying used equipment is not entirely risk free, but I would certainly trust these guys again for future purchases.
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Posted 7 years ago
My experience with Audio Emotion was first class. From online ordering to delivery the process was thoroughly professional and hassle free. Staff were both very helpful and friendly. I wouldn't hesitate to purchase from them again.
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Posted 7 years ago
Have bought several items from Audio Emotion and always been delighted with the whole experience. Great advice and service every time with Gary always making a visit really enjoyable and enlightening.
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Posted 7 years ago
My first purchase caused me some problems but after guidence from the staff at A/E/ it was deceided that the product was not working at its max. and was refunded. 100% satisfaction. My latest purchase has not yet installed but the service for delivery was again 100%
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Posted 7 years ago
Black SR fuse arrived promptly a few days after ordering and although ex demo was in original packaging and looks and sounds great. Will definitely return
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Posted 7 years ago
Would recommend
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Posted 7 years ago
First time I have purchased from Audio Emotion, excellent service, took as long as predicted from placing order to delivery. I am not a prolific reviewer, suffice it to say the product exceeded my expectations. Thank you.
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Posted 7 years ago
Very well informed about the progress of my order.No problems at all.
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Posted 7 years ago
Gordon was great to deal with on every level. Top service and a top price. Couldn’t be happier. Will definitely shop with AE again Cheers Tim
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Posted 7 years ago
That's was one of my best choices. I can recomende this shop. They are very friendly.
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Posted 7 years ago
Good value, fast shipping and good communication - recommended
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Posted 7 years ago
Hope to one day pay a visit and put names to faces. Really great experience @ and by telephone. Attentive and always willing to give the best customer service. Proper store fuelled by a love of music!
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Posted 7 years ago
Gary and Marion are so considerate of customers requirements and offer a service other retailers must surely envy. They are extremely knowledgeable about the hi fi industry and will assemble a compatible system within a customer's budget that sounds as good as that budget allows. I would not buy from any other retailer.
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Posted 7 years ago
Audio Emotion come highly recommended. The amplifier I originally enquired about was no longer available & Gary went out of his way to recommend alternatives that suited my needs. Once decided, my new amplifier arrived within a few days. Fantastic service.
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Posted 7 years ago
Good deal Shipping fast Thanks
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Posted 7 years ago
Excellent, everything is fine at any time.
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Posted 7 years ago
Fast delivery
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Posted 7 years ago
I´m very satisfied with Audio Emotion staff. They very quickly responded to my e-mails. Later they provided me text information about delivery time. I have received goods well packed, damaged proof. Great service.
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Posted 7 years ago
Nice Team, quick response, customer centric quality service and speedy delivery. Great experience and journey shopping at Audio Emotion !
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Posted 7 years ago
Audio Emotion Ltd is rated 4.9 based on 1,211 reviews