Audio Emotion Ltd Reviews

Name: Audio Emotion Ltd
Address: Units 18-19 Flemington Road, Queensway, Glenrothes, Fife
Rating: 4.94

4.9 Rating 1,140 Reviews

99 %

of reviewers recommend Audio Emotion Ltd

Company Reviews

Metrics

Info

4.9

Based on 1,140 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

01592 407700

Email:

info@audioemotion.co.uk

Location:

Units 18-19 Flemington Road,
Queensway,
Glenrothes
Fife
KY7 5QF

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“Hi I was searching for an Audiolab 6000A with an option to ship worldwide because I'm living in Bahrain and you cannot find Audiolab here. I found that Audio Emotion is providing worldwide shipping without complexity. I was hesitant at first because I had never ordered from Scotland, But after searching on the internet about Audio Emotion I was confident. I made an order, and I contacted them by phone, & with everything that I've heard or read about Scots accents and the difficulty of understanding them, I'm happy that I did. I had no problem, on the contrary, talking to them was very nice, and I loved the accent and the way the staff spoke to me. The guys were always talking to me and giving me updates regarding my order and shipping information. My order came in time, the box was in very good condition and the item was as new as it can be. So I will order from Audio Emotion again. You guys are amazing”

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Posted 2 years ago

“I've bought a number of things from Gary & the Audio Emotion team over the years, & their advice & service has always been excellent. My most recent purchases have been the Degritter record cleaning machine followed by the 10" Degritter Adapter. The Degritter replaced my VPI HW 17 record cleaner which I've owned for many years & has done a very good job, or so I thought. The Degritter is in a different league & is a very worthwhile upgrade.”

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Posted 2 years ago

“After chatting with Gary, I was convinced that trading in my Nord Audio for a pair of PS Audio monoblocs was the way forward to excellent musical portrayal. His advice was spot-on and a pair was ordered in double-quick time. Payment was an easy process and delivery timescales were explained. They arrived in their original packaging on the day stated. Communication from the time of enquiry, ordering and due delivery was robust. I have always experienced great service from audio emotion from the very first purchase of, I vaguely remember, a pair of Quad 2905 ESLs”

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Posted 2 years ago

“Wonderful serviceprueba de fallos windows.10”

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Posted 3 years ago

“Good choice of payment options. The headphones were delivered on time. Thank you!”

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Posted 3 years ago

“I visited online and purchased an ex-demo Ortofon moving coil cartridge, very fast delivery, sensible packaging and the cartridge is as new. Fantastic service.”

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Posted 3 years ago

“Excellent. Good delivery (via DPD). Quality/condition of used kit even better than expected.”

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Posted 3 years ago

“Fyne f502t floorstanding speakers ordered, pre-owned, online, there was a little delay in getting packaging, as original boxes were not available, came on a pallet really well packaged. with the agreement I'd keep the packaging, so it could be collected, and reused, that's been overlooked so far. Speakers are immaculate, they sound magnificent too. Very pleased with the service, quality of product and attention to detail and communication, except the package retrieval!”

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Posted 3 years ago

“Excellent service & communication. Very helpful and all at a distance. Highly recommended!”

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Posted 3 years ago

“I sought a fine Hifi shop and found one, I sought good sound reliable and Intelligent advice and found it, I sought trustworthy, knowledgeable non robots who I could have a conversation with, I sought a caring company who were as good as their word, I sought a Hifi establishment who would deliver when they say they would and thank me for my business. What did I find, I found a great company in Scotland called Audio Emotion and an enthusiastic fellow called Gary. Thank you, kindest regards Keith Sunasky.”

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Posted 3 years ago

“Order a pair MA Silver 50 to Sweden and it arrived as promised. Thanks Stefan”

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Posted 3 years ago

“A pleasure to deal with Audio Emotion . I as given an excellent PX deal on my CD player and I am very happy with the sevice advice and the ecellent CD player I have received. I will come back in the future.”

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Posted 3 years ago

“Quick delivery, got what I paid for.”

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Posted 3 years ago

“Another great product, service and packaging. Audio Emotion are always professional, friendly and good fun to buy from. I’m sure I’ll be tempted back for more soon……..”

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Posted 3 years ago

“Excellent service and fast receipt of product”

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Posted 3 years ago

“Excellent service from Marion and Gary as I was unsure which loud speakers to go for Gary sorted out a lovely pair of tannoy Legacy eaten speakers which I was very delighted with couldn’t wish for a better service they go to the extra mile .”

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Posted 3 years ago

“Excellent service for Gary and team Had item on loan with no issues Highly recommended”

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Posted 3 years ago

“I ordered a second hand dac through the website, which has a great range of audio equipment and, as I knew what I wanted, I didn’t interact with staff. However, the item, which was ordered in the afternoon, was dispatched same day for next day delivery. It was very well packaged and unit was exactly as described, in excellent condition and with all accessories. Will no doubt use Audio Emotion again.”

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Posted 3 years ago

“Fantastic Company and people to deal with wouldn't hesitate to recommend”

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Posted 3 years ago

“Very professional; very knowledgeable; very helpful; very friendly. In other words, the best you could ask for when seeking advice, service, and support. My hi-fi sounds wonderful thanks to Audio Emotion - thank you!”

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Posted 3 years ago

Audio Emotion Ltd is rated 4.9 based on 1,140 reviews