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Audio Emotion Ltd Reviews

4.9 Rating 1,264 Reviews
99 %
of reviewers recommend Audio Emotion Ltd
4.9
Based on 1,264 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Read Audio Emotion Ltd Reviews
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Phone:

01592 407700

Email:

info@audioemotion.co.uk

Location:

Units 18-19 Flemington Road,
Queensway,
Glenrothes
Fife
KY7 5QF

It is always a pleasure to deal with you guys, and you are always very helpful!
Helpful Report
Posted 2 years ago
Always an excellent experience whether buying or seeking to buy anything. Once a purchase is made after the usual good advice everything is posted out quickly and efficiently ( usually the next day)
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Posted 2 years ago
I'd never dealt with Audio Emotion before and was slightly reticent, as I was doing a part exchange for an expensive phono amp, but their communication was top class, as was the deal I got for the PX. The fact I placed the order at 14:30 and the goods arrived next day at 11:00 was very impressive, the items for PX being picked up on delivery of the new kit. No fuss and no messing about with inificient couriers was an added bonus. I will definitely be using the company again.
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Posted 2 years ago
Fast efficient service. They delayed my purchase in order for them to forward the newer model of Degritter II RCM. Thanks guys, fab service.
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Posted 2 years ago
I bought a Cayin N7 music player from Audio Emotion and Gary was very helpful with great communication. It was a perfect experience overall and wouldn't hesitate to recommend them. Thanks again Gary!
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Posted 2 years ago
This is the first time I have purchased something from Audio Emotion and can honestly say that I would be very happy to do so again in future. I received thoroughly professional service from the staff, primarily Josue who always kept me fully informed as to the progress of my order. Add to that the great product and everything arriving safely I could not be happier. I highly recommend that if you are looking for good quality audio equipment you should check out Audio Emotion as an option, you won't be disappointed with the service.
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Posted 2 years ago
GREAT SERVICE, QUICK DELIVERY AND KEPT ME INFORMED.
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Posted 2 years ago
Great service and super quick delivery. Thanks again. Highly recommended!
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Posted 2 years ago
Fast Delivery and well packaged. The only complaint is that a £20 cable costs £9.99 to deliver. More delivery options for small items would be an advantage.
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Posted 2 years ago
Hi Mr Hall, delighted to hear that you have received your cable safe and sound - thanks also for your feedback on the shipping options, and indeed we have now added a lower cost Royal Mail option for this item. Thank you again for your order and enjoy your new cable. The Audio Emotion Team.
Posted 2 years ago
I ordered some specialist cables from Audio Emotion which were not readily available. They were promptly supplied and the customer service was pleasant and well informed. I can highly recommend Audio Emotion.
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Posted 2 years ago
Ordered an Ortofon Blue stylus to upgrade from a red. After an initial concern that the delivery was late, they arranged one direct from the supplier which duly arrived.
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Posted 2 years ago
First time customer of Audio Emotion and happy to say they have been great - easy to talk to on the phone, prompt delivery, no issues whatsoever. Recommended!
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Posted 2 years ago
First time purchase from Audio Emotion, the order for a stylus took much longer than expected for something that was labelled in stock. Some communication from ae would have been good relating to progress. It was a week before getting shipping notification from DPD, then it was 3 days before they received the item. The item was as described and we'll packed front transit.
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Posted 2 years ago
Excellent service from Audio Emotion. Great communication with Gary Cargill who was extremely helpful - thank you! Audio Emotion now has me as a new overseas customer.
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Posted 2 years ago
Never any issues great company and people to deal with
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Posted 2 years ago
I have always found Audio Emotion very helpful,also obliging and friendly to deal with.
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Posted 2 years ago
Top service 👌 👏 👍
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Posted 3 years ago
Good to deal with on both sales and service - have dealt with my post sales issues without any difficulties. The last thing you need is a difficult dealer after the transaction has been completed.
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Posted 3 years ago
I have received top notch customer service and support from Audio Emotion, very quick response and delivery times, highly Recommended:- Alan Alberry
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Posted 3 years ago
I bought Sennheiser IE600 model headsets from here. All my questions before the order were answered in detail and I can say that they are very happy to help. It is a product sold in many online stores in the United Kingdom, but I preferred auido emotion with both customer reviews here and strict competitive prices. The product was very well packaged and I received it 1 day later. I also send my thanks and appreciation to dear Gary again here. (10% discount was defined for my next purchases on my post-sales invoice.) It was a shopping that I was satisfied with every detail.
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Posted 3 years ago
Audio Emotion Ltd is rated 4.9 based on 1,264 reviews