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Audio Emotion Ltd Reviews

4.9 Rating 1,141 Reviews
99 %
of reviewers recommend Audio Emotion Ltd
4.9
Based on 1,141 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Audio Emotion Ltd Reviews
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Phone:

01592 407700

Email:

info@audioemotion.co.uk

Location:

Units 18-19 Flemington Road,
Queensway,
Glenrothes
Fife
KY7 5QF

Very professional; very knowledgeable; very helpful; very friendly. In other words, the best you could ask for when seeking advice, service, and support. My hi-fi sounds wonderful thanks to Audio Emotion - thank you!
Helpful Report
Posted 3 years ago
I did not expect the cable I bought at a deep discount to be brand new. But it was a section cut from a longer cable and the connection to the plugs (one of them being damaged) was messy and amateurish. To summarize, not a bad deal but...
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Posted 3 years ago
I describe this as good rather than excellent because of two small issues which I solved rather than send the item back. Plug was fitted with 3 amp fuse instead of 13amp and rear rubber grommets did not fit as retaining nuts had come adrift within the case and it was a surprisingly fiddly job to re-affix. But general condition of the item was worth the money.
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Posted 3 years ago
Easy transaction delivered in 2 days. Thanks
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Posted 3 years ago
Outstanding service and excellent advice. As someone who lives a long distance from any 'serious' hifi shop, I rely heavily on the advice and understanding of dealers. Gary and the team have never been anything but top class. I have now been buying from them for the best part of a decade and they are a pleasure to do business with.
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Posted 3 years ago
Excellent service, Gary was very helpful in arranging part exchange to enable me to upgrade my speakers, would highly recommend.
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Posted 3 years ago
Great service, prompt shipment and very response.
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Posted 3 years ago
Quality used product at a fair price and posted very quickly
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Posted 3 years ago
Awesome customer service and advice. Highly recommended.
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Posted 3 years ago
Nice service, item I ordered was available on website, but then not available after I had ordered and paid online. However, they were prompt in letting me know and happy to help with whatever option I chose. I ended up opting to purchase a suitable alternative.
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Posted 3 years ago
Gary was always responsive, shipped the headphones quickly, everything was perfect.
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Posted 3 years ago
Thank you from Belgium! Gary helped me with good advice and delivery service was swift and excellent. And the item is like new working flawlessly. AE has my confidence!
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Posted 3 years ago
Audio Emotion are my first choice for audio equipment. They are knowledgeable, friendly people who deliver service above and beyond expectations. Many thanks to Gary and Marion for resolving a recent problem.
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Posted 3 years ago
I am delighted to have discovered Audio Emotion, an excellent company selling high-quality products. Staff are welcoming, knowledgable and very helpful. Before committing to purchase, you can listen to equipment in their very comfortable studio, or take it home to check performance with your own system. I would recommend them to anyone looking for good audio equipment
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Posted 3 years ago
Stuck with it to the deal over the line. Wrestled with some Brexit nonsense and made it work. Thanks!
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Posted 3 years ago
Excellent service from AE. Purchased a Degritter. Now playing records that previously were unplayable because of skips.
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Posted 3 years ago
Delivered very promptly
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Posted 3 years ago
Fantastic support and after sales service Superb selection of audio and advice
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Posted 3 years ago
I could not have asked for more accommodating, knowledgeable friendly, helpful service. George, London
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Posted 3 years ago
Top class service all round! Product was as described! But special mention for the customer service which I thought was very genuine and felt like a valued customer throughout the sales process! Thank you
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Posted 3 years ago
Audio Emotion Ltd is rated 4.9 based on 1,141 reviews