Assots London Reviews

Name: Assots London
Address: 279, Wyndhurst Road, Birmingham, Birmingham
Rating: 4.62

4.6 Rating 2,289 Reviews

91 %

of reviewers recommend Assots London

4.6

Based on 2,289 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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“Purchased a small leather coin purse, item perfect, website easy to use, fast delivery.”

Helpful Report

Posted 11 months ago

“Lovely soft leather handbag at a good price. Just what I need for travelling with plenty of pockets. Delivery was very punctual.”

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Posted 11 months ago

“Thanks delivery was great. Product was good. A little smaller than I’d planned for. So was contemplating returning product- however the returns process is NOT made easy at all. And as a result I’ve decided to keep it. It will be used. Please make your returns process much easier. Ie issue a QR code - for evri / post office. A little annoying and I’ve marked down one star for this purpose.”

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Posted 11 months ago

“Bought 3 card wallets, they arrived swiftly & are lovely soft leather. Ideal for gifts for friends & family. Thank you”

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Posted 11 months ago

“Assots were very efficient, the ordering system was easy to use and the delivery was timely. The bag was excellent quality, exactly what I wanted.”

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Posted 11 months ago

“Disappointed with the quality and not provided with any returns details or procedure. One to beware of!”

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Posted 11 months ago

“Ordered jacket sizing wasn't right as I ordered xl which I thought would be ok for a 12. Very small fitting and quality is poor zips aren't to good. Atfer 7 emaols to return i decided to keep and sell myself as to return to China too expensive. To he honest I didn't realise it was a Chinese site with the name been London elegance. I definitely won't be buying off this site again.”

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Posted 11 months ago

“Fabulous bags at such good prices, quality second to none. Really pleased with all four bags, two for gifts and two for me.”

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Posted 11 months ago

“Not received bag yet”

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Posted 11 months ago

“Great website and service”

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Posted 11 months ago

“Lovely quality bag and well designed”

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Posted 11 months ago

“I am very very pleased with this bag it is just what I wanted. Looks good and sits well across body.”

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Posted 11 months ago

“Good quality and well made handbag no hanging threads like some bags. Will purchase from Assots again. Delivery was quick.”

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Posted 11 months ago

“Lovely item and plenty of room, great colour too.”

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Posted 11 months ago

“Was disappointed with my bag it looked bigger than it was was quite small really”

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Posted 11 months ago

“Bought the missus a leather handbag for Christmas, she's over the moon with it. It was despatched immediately and I received the bag within a couple of days.”

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Posted 11 months ago

“I love that Assots are a British business and the quality of the leather used is good, beautiful colour too but what I am disappointed about is how it was packaged for delivery, the bag was folded rather than stuffed and sent in a larger package, presumably to save shipping costs, this has left a permanent crease in the leather across the bag which I’d hoped would disappear over time - no such luck and this has ruined the appearance of the bag, it’s also cut at the top, rather than finished properly. Rather disappointed customer.”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“The bag is beautiful and great quality but the packaging was rather dissapointing. I thought for the cost of the bag, it would have been sent in slighlty more luxurious packaging, rather than flat in a clear plastic bag, with no protection and sent in a cheap plastic envelope.”

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Posted 1 year ago

“Good quality and quick postage”

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Posted 1 year ago

Assots London is rated 4.6 based on 2,289 reviews