Assots London Reviews

Name: Assots London
Address: 279, Wyndhurst Road, Birmingham, Birmingham
Rating: 4.62

4.6 Rating 2,351 Reviews

91 %

of reviewers recommend Assots London

4.6

Based on 2,351 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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“Easy ordering. Excellent customer service. Quick returns.”

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Posted 2 months ago

“Purchase of handbag . Looks good , price good , postage fast ,”

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Posted 2 months ago

“Very pleased with handbag and well made and quick delivery kept me informed right through to delivery”

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Posted 2 months ago

“Still not received my purchase 8 days after purchasing, tracking number for royal mail ( 48 hr delivery!) states that it hasnt even been recieved by them to be processed. Payment has gone from my account. Contacted ASSOTS and got a standard "we are looking into it" response, heard nothing since. No phone number to speak to a human being available. Not happy as a christmas present and ordered well in advance. Im even in the same country!”

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Posted 2 months ago

“Looks and feels high quality. Very good delivery time.”

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Posted 2 months ago

“Not very quality”

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Posted 2 months ago

“Thankyou for gorgeous bag. Excellent Quality love it will be ordering more.”

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Posted 2 months ago

“I will not be ordering from this company again. I managed to purchase a handbag (and receive a dispatch notification) which I was later told was out of stock. I was offered an alternative or refund. I chose an alternative. A refund was processed. After a lot of back and forth via email, which I found very frustrating, I was mistakenly given a refund and asked to order a new item. The refund could take up to 10 days to be available in my account. I was offered nothing as a gesture of goodwill for the stressful and frustrating service I had received. I cannot believe they expected me to place a new order with them after that experience. Steer clear!”

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Posted 2 months ago

“Very prompt delivery. Quality bags at affordable prices.”

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Posted 2 months ago

“Lovely bag”

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Posted 2 months ago

“Not received yet even received by Royal Mail one week on.”

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Posted 2 months ago

“Love the colour of this bag, nice leather and very spacious, ideal size for me.”

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Posted 2 months ago

“Great quality and arrived promptly. Stylish classic black bag”

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Posted 2 months ago

“Ordered navy bag and matching tassel, really delighted with the workmanship”

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Posted 2 months ago

“Received this lovely hand bag for my mums Christmas. The quality is really soft leather, with zips. Perfect for my mum. Definitely use this site again .”

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Posted 2 months ago

“Was exactly what I was looking for, a friends Xmax present.”

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Posted 2 months ago

“Very happy with my two purchases from Assots they are lovely bags and the leather on them is very nice”

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Posted 2 months ago

“Excellent handbag super grey colour”

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Posted 2 months ago

“Amazing gets everything in it that I want. Soft leather and very versatile.”

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Posted 2 months ago

“A large selection of products. Fast delivery, hassle-free return. The Petite section is especially useful to me.”

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Posted 2 months ago

Assots London is rated 4.6 based on 2,351 reviews