Assots London Reviews

Name: Assots London
Address: 279, Wyndhurst Road, Birmingham, Birmingham
Rating: 4.62

4.6 Rating 2,466 Reviews

91 %

of reviewers recommend Assots London

4.6

Based on 2,466 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email

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Assots London 5 star review on 7th September 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect size for everday”

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Posted 4 months ago

“Assots bags have been my 'go to' work bag for the past few years. Great value & quality. Long lasting Only wish that they did the Adela tote bags in pastel colours”

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Posted 4 months ago

“Great quality”

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Posted 4 months ago

“I purchased an item which I wanted to return. I wrote to them….they have never replied. I suspect they are a Chinese operation pretending to be here in the uk.”

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Posted 4 months ago

We’re very sorry to hear about your experience, Jackie, and sincerely apologize for the inconvenience caused. Unfortunately, we have not received any email from you regarding your return request. For any customer queries, our official email address is customerservice@assots.co.uk, and our team is always happy to assist. Please do reach out to us directly at the email above, and we will make sure your return is handled promptly. Yours sincerely, Team Assots.

Posted 4 months ago

“Beautiful bags , arrived quickly . Love it”

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Posted 4 months ago

“Very pleased with my purchase lovely crossbody bag”

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Posted 4 months ago

“I had to pay border taxes which made the overall price expensive. Avoid buying from Assots outside of the Uk.”

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Posted 4 months ago

“Perfectly crafted tote.”

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Posted 4 months ago

“Lovely bag, well made, good quality quick delivery. Would recommend”

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Posted 4 months ago

“I have a number of Assots items which I love. I very recently purchased a beautiful tote handbag at an exceptionally reasonable price, but I am unfortunately returning it today. The reason is the colour. On the website, it is shown as pink and is described as pink. This handbag is more of a dark red or light burgundy colour. It is not pink. This is the reason for four out of five stars. I received a charming little seahorse with it, which I will also unfortunately return.”

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Posted 4 months ago

“Professional, easy to deal with company”

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Posted 4 months ago

“So cute. Looks great on my bag.”

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Posted 4 months ago

“I am very impressed with the choice of bags online. Kept me up to date with the delivery too. I feel that Assots looked after me and ordering online was easy. Thank you”

Assots London 5 star review on 9th April 2026

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Posted 5 months ago

“Very nice bag just the right size”

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Posted 5 months ago

“I absolutely love the bag I purchased and was lucky to get it on half price promotion the quality of the bag is beyond what I ever expected. I shall definitely be buying from you again”

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Posted 5 months ago

“Beautiful bag. Bought it for my daughter and she loves it. Very good service and my parcel arrived exactly on time. I would recommend Assots to anyone. Thank you.”

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Posted 5 months ago

“Absolutely loved the bag, and delivery was as they said. My only gripe is that I didn't receive the free gift sea horse key fob, 😢”

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Posted 5 months ago

“Really easy to negotiate website with lovely items. Delivery was right on time”

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Posted 5 months ago

“First time I have used this company but will definitely use again. Item arrived in time and well packaged Easy to order and no issues”

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Posted 5 months ago

“Exactly like the photo, very pleased with the handbag”

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Posted 5 months ago

Assots London is rated 4.6 based on 2,466 reviews