Appleyard London Reviews

Name: Appleyard London
Address: Ecomnova Limited, Floor 3, 6-8 Bonhill Street, Ecomnova Limited, Floor 3, 6-8 Bonhill Street, London
Rating: 4.57

4.6 Rating 12,538 Reviews

90 %

of reviewers recommend Appleyard London

4.6

Based on 12,538 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

About Appleyard London:

As a boutique online florist, Appleyard delivers beautiful, fresh luxury flowers 7 days a week throughout the UK.

At Appleyard London, choose from a wide range of stunning, seasonal bouquets. We use only the freshest flowers, hand conditioned to ensure they last longer in your home. Every luxury flower bouquet design is a unique creation and arranged with a hand picked, fresh assortment of flowers to embody the message you wish to convey to the recipient.

Visit Website

Email:

customerservices@appleyardlondon.com

Write Your review

Tell us how Appleyard London made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Appleyard London 5 star review on 17th February 2026

405

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Bunch of Roses 🌹 turned up on time my girlfriend was very happy”

Helpful Report

Posted 9 months ago

“Beautiful flowers delivered with care. Highly recommend using Appleyard and will definitely use them again! You guys really helped me win major brownie points with the wife 😉”

Appleyard London 5 star review on 23rd September 2025

Helpful Report

Posted 9 months ago

“These flowers were spectacular. You are my new go to flower provider. Best bouquet I’ve had for an age.”

Helpful Report

Posted 9 months ago

“Great quality, fresh flowers”

Helpful Report

Posted 9 months ago

“Very disappointed flowers didn t arrive on the day they were supposed too. When they did arrive at 7pm the following day they were wilting and dead within 2 days of receipt. £145.00 bouquet very poor. Customer service didn't seem interested.”

Helpful Report

Posted 9 months ago

Hi Jacqui, Thank you for taking the time to share your experience. I’m genuinely sorry to hear that your flowers did not arrive on time and that the quality was not up to our standards. I understand how disappointing this must be for you, especially for a bouquet of that value. It’s disheartening to know that our customer service did not meet your expectations either. Your feedback is very important to us, and I assure you that we take it seriously as we continuously strive to enhance our service. Please reach out to us directly at customerservices@appleyardlondon.com so we can address your concerns and work towards a resolution. Thank you for your understanding. Warm regards, Team Appleyard London

Posted 9 months ago

“1st time customer great service and delivery lovely flowers my girlfriend is over the moon at reasonable prices.”

Helpful Report

Posted 9 months ago

“Perfect flowers, the Mrs was speechless. Will definitely be my go to for flowers from now on.”

Helpful Report

Posted 9 months ago

“Amazing service and beautifuly presented flowers - thank you”

Appleyard London 5 star review on 17th September 2025

Helpful Report

Posted 10 months ago

“Always wonderful quality and fast delivery. Will continue to use”

Helpful Report

Posted 10 months ago

“Excellent everything was packed and presented beautifully”

Helpful Report

Posted 10 months ago

“Very goood”

Helpful Report

Posted 10 months ago

“I have used Appleyard for almost 10 years now, feels crazy to say, and I have never ordered from anyone else in that time. I live in Canada now and order for my Mum and Nan every year through them.”

Helpful Report

Posted 10 months ago

“I got my crypto back, thanks to = fraud shield recovery”

Helpful Report

Posted 10 months ago

“Excellent quality”

Helpful Report

Posted 10 months ago

“Great service, no friction at any point of placing the order or receiving delivery. Thanks”

Helpful Report

Posted 10 months ago

“Have used Appleyard before and have never been disappointed. Amazing flowers as always.”

Helpful Report

Posted 10 months ago

“Were sent as a present so did not see them but my friend was delighted with them & the vase Delivered in time slot very nice delivery person”

Helpful Report

Posted 10 months ago

“The recipient was delighted with the bouquet. Easy to order and I was kept informed of the delivery. Thank you.”

Helpful Report

Posted 10 months ago

“Free bouquet through a Dove for Love promotion - wasn’t easy to use but contacted the office / customer services but eventually the bouquet came and was lovely - elegant and healthy”

Helpful Report

Posted 10 months ago

Appleyard London is rated 4.6 based on 12,538 reviews